Telecom

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White Paper Published By: Comcast Business     Published Date: Jan 15, 2015
For most small and mid-sized businesses the future is all about growth, and a cloud-based approach to information technology is inherently supportive of growth strategies.
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comcast, technology, business, blueprint, plan
    
Comcast Business
White Paper Published By: Ring Central     Published Date: Aug 28, 2013
Business of all sizes have a fundamental reliance on their communications infrastructure. We use it to interact with our colleagues, our customers, partners and suppliers and for them to communicate with us. Our ability to effectively communicate defines our capacity to conduct our business successfully. This guide is designed to help you with the considerations you should be taking when looking to implement a new communications solution. It will provide you with the tools you will need to start.
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phone solution, advice and considerations, ring central, communication, business communication
    
Ring Central
White Paper Published By: Ring Central     Published Date: Mar 21, 2016
This analysis reveals the many hidden costs of an on-premise phone system, which can total more than the large initial capital expense of the basic hardware.
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ring central, phone system, cloud, costs, cloud phone systems
    
Ring Central
White Paper Published By: Cisco     Published Date: Jun 12, 2014
U.K. energy contractor reduces total cost of ownership while improving customer service and adopting new ways of working.
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cisco, unified communications solutions, borderless network infrastructure, cisco ironport security, case study
    
Cisco
Case Study Published By: Comview     Published Date: Dec 10, 2014
Download this white paper, and uncover the steps this HIT team took to manage their IT and telecommunications portfolio, translating to millions in savings on their operations budget! Discover the hidden costs of your organization’s technologies, and their massive impact on the annual IT and telecom budget.
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comview, telecom management, telecom expense management, healthcare telecom, it budget
    
Comview
White Paper Published By: LogMeIn     Published Date: Jul 18, 2014
A Case Study on Sling Media and its experience of LogMeIn Rescue
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logmein, rescue, sling media, rescue case study, customer support
    
LogMeIn
White Paper Published By: CDW     Published Date: Dec 03, 2012
The fact is that IT may be in the dark about who is using mobile devices to access company data.
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mobile device management, cdw, mobile, wireless, business technology
    
CDW
White Paper Published By: Genesys     Published Date: Jan 24, 2013
This whitepaper discusses a deeper logic to multichannel communication - addressing the needs of today’s media-savvy customer with your company’s need for an integrated strategy of core beliefs and a foundation to grow on.
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customer service, collaboration, multi-channel communication, genesys, core beliefs
    
Genesys
White Paper Published By: Cisco Systems     Published Date: Oct 01, 2013
The Cisco® Global Cloud Index is an ongoing effort to forecast the growth of global data center and cloud-based IP traffic. In this paper, take a look ahead at virtualization and cloud computing trends on the horizon. View report.
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cisco global, cloud, forecasting, best practices, virtualization
    
Cisco Systems
White Paper Published By: Cisco Systems     Published Date: Oct 01, 2013
What are consumer expectations for service providers (SPs) today? Cisco® Internet Business Solutions Group (IBSG) surveyed 14 SP executives to understand the new mobile landscape. See how your Wi-Fi strategy aligns with the findings. Read report.
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wi-fi, cisco internet business solutions, mobile, best practices, trends
    
Cisco Systems
White Paper Published By: Interactive Intelligence     Published Date: Apr 23, 2014
To put it carefully, certain technology decisions at the federal level since 2002 have been questionable. But citing new “Cloud First” policies for implementations in government contact centers, data centers, and federal agencies, cloud initiatives are now showing value by way of cost reductions and broader functionality. Abdo Rabadi of Blue Kite Consultants and Mechele Herres of Interactive Intelligence say even more benefits of the cloud await. Read how the federal government can best achieve them.
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interactive intelligence, cloud communications, cloud, cloud solutions, government
    
Interactive Intelligence
White Paper Published By: Interactive Intelligence     Published Date: Feb 21, 2013
Comfort & Security in the Cloud - Read this white paper to learn how communications as a service delivers superior technology stability and resiliency. Learn about the world of the contact center and the technology today that offers richness and more
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comfort and security in the cloud, white papers, learn communications, call centers, caas. communications as service
    
Interactive Intelligence
White Paper Published By: Tely     Published Date: Apr 07, 2016
See for yourself how Tely 200 compares to other small room systems.
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telyhd 200, video conference cloud, tely labs telyhd, vidyo pricing, equipment for video conferencing
    
Tely
White Paper Published By: ShoreTel     Published Date: Oct 26, 2012
Whether you need to build a business case for a UC system, or are ready to select a new solution, this white paper offers a thorough, side-by-side comparison of ShoreTel and Avaya offerings to help you make informed decisions.
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unified communications, shoretel, all in one ip, telecom, enterprise applications
    
ShoreTel
White Paper Published By: ShoreTel     Published Date: Oct 26, 2012
Compared with Cisco products, ShoreTel UC can offer numerous advantages, including streamlined deployment and management, easier scalability, and a significantly lower total cost of ownership (TCO).
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shoretel, unified communications solutions, ucs, total cost of ownership, telecom
    
ShoreTel
White Paper Published By: Cisco Systems     Published Date: Oct 01, 2013
The “New Mobile” era is here. What are the top 10 insights in this growing market? And how can you capture its value? Find out in this Cisco® Internet Business Solutions Group (IBSG) survey of 1,060 Canadian mobile users. Download now.
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consumer insights, mobile market, cisco internet business solutions, technology, telecommunication
    
Cisco Systems
White Paper Published By: Business.com     Published Date: Oct 09, 2012
A business needs a solid business infrastructure in order to succeed in today's marketplace. And one of the most basic building blocks of a company's infrastructure is its business phone system.
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phone systems, efficiency, telecommunications, telecom
    
Business.com
White Paper Published By: Business.com     Published Date: Oct 09, 2012
A business call center is no longer a grouping of agents with a telephone and list of phone numbers. Call centers have evolved in to the forefront of many business' revenue-generating activities.
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call center software, telecom, software, information management, data
    
Business.com
White Paper Published By: ShoreTel     Published Date: Oct 26, 2012
To achieve UC and other next-generation benefits, companies must build the right foundation.
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shoretel, unified communications solutions, ucs, total cost of ownership, telecom
    
ShoreTel
White Paper Published By: Pardot     Published Date: Mar 06, 2012
Download our "Marketing Automation Buyer's Guide" which contains over 20 pages of valuable information for evaluating a marketing automation solution.
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marketing automation, marketing automation vendors, marketing automation guide, b2b marketing automation, software development
    
Pardot
White Paper Published By: IBM     Published Date: Feb 02, 2016
Read this whitepaper published by Heavy Reading and sponsored by IBM to look at why network service quality matters to customer loyalty and CSP attitudes to improve it and discover how CSPs can correlate customer loyalty indicators like Net Promoter Scores with network and service quality metrics to help drive better business and operational performance
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ibm, telecom, analytics, customer management, customer loyalty
    
IBM
White Paper Published By: IBM     Published Date: Mar 10, 2015
This white paper reviews the finding of recent Heavy Reading research into wireless CSP attitudes to and plans for driving customer loyalty through control of network service quality
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ibm, customer data, customer service, customer loyalty, communications
    
IBM
White Paper Published By: Interactive Intelligence     Published Date: Feb 28, 2013
Driving to one percent - In this series, we view this phenomenon from a business perspective and how seemingly minor additions, deletions, or shifts can reap substantive results.
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driving to one percent, call analysis, answering machine detection, interactive intelligence, fdcpa compliance
    
Interactive Intelligence
White Paper Published By: Business.com     Published Date: Oct 09, 2012
Web conferencing technology is an innovative advancement allowing people to communicate and conference over the Internet.
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web conferencing, costs, meeting, business, corporate communications
    
Business.com
Free Offer Published By: Spok     Published Date: Sep 26, 2015
Hospitals and health systems around the globe are looking at everything from tighter supply controls to energy efficiency initiatives as ways to cut costs and save money. Another avenue being evaluated more closely is communications.
Tags : 
business technology, telecom
    
Spok
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