service providers

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Published By: Marketo     Published Date: Jun 08, 2017
Read this complimentary copy of the SiriusView: Marketing Automation Platforms 2017 and learn more about Marketo’s key differentiators including its native multi-channel experience, live event management, and content recommendation functionalities. Marketo's powerful marketing automation capabilities and seamless CRM integrations are complemented by our LaunchPoint ecosystem featuring over 500 technology and service providers that offer best-of-breed solutions for today’s marketers.
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Marketo
Published By: Logicalis     Published Date: Apr 10, 2014
Learn the top trends and concerns for choosing the right managed services partner.
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logicallis, managed service, providers, it management, data management
    
Logicalis
Published By: FICO EMEA     Published Date: Jan 25, 2019
Communications service providers (CSPs) have long recognized the potential of data analytics. Yet their early efforts to pull actionable intelligence from the oceans of data they have access to were largely unsuccessful. Many tried a 'big bang' approach to building a central repository without knowing what they wanted to do with the data in it. The arrival of artificial intelligence (AI) – its machine learning subset in particular – has changed their thinking and approach. For this Quick Insights report, we surveyed 64 professionals from CSPs around the world who are applying, leveraging and/ or planning to deploy advanced analytics in some capacity at various points across the customer lifecycle.
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analytics, artificial intelligence, customer lifecycle, insights, telecom credit lifecycle, customer acquisition, optimisation
    
FICO EMEA
Published By: Commscope     Published Date: Jun 24, 2019
The less you hear about your building’s network, the better. Enterprise networks rarely make the news unless the news is bad—and an unplanned outage is about as bad as it gets. In 2017, a tech’s typo at one of the world’s largest cloud services providers took a large swath of servers offline for four agonizing hours. According to one estimate, it cost S&P 500 companies $150 million—and U.S. financial-service companies $160 million—in lost revenue. Of course, the financial hit is just one aspect of an outage. The true cost also includes lost productivity and damage to your reputation. As our reliance on ITC infrastructure increases, the cost of an unplanned outage will only go up. >
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Commscope
Published By: Commscope     Published Date: Jun 25, 2019
The less you hear about your building’s network, the better. Enterprise networks rarely make the news unless the news is bad—and an unplanned outage is about as bad as it gets. In 2017, a tech’s typo at one of the world’s largest cloud services providers took a large swath of servers offline for four agonizing hours. According to one estimate, it cost S&P 500 companies $150 million—and U.S. financial-service companies $160 million—in lost revenue. Of course, the financial hit is just one aspect of an outage. The true cost also includes lost productivity and damage to your reputation. As our reliance on ITC infrastructure increases, the cost of an unplanned outage will only go up.
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Commscope
Published By: IBM     Published Date: Nov 12, 2013
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?
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business operations, business process management, bpm, process automation, smarter process, age of customer
    
IBM
Published By: IBM     Published Date: Mar 04, 2014
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?
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business operations, business process management, bpm, process automation, smarter process, age of customer
    
IBM
Published By: Globality     Published Date: Apr 05, 2018
This report shows how a growing demand for digital skills and specialist capabilities is creating opportunities for multinationals to shake up their portfolio of incumbent service providers and consider smaller, niche suppliers and new tech-savvy firms.
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globality, consulting, multinational, outsourcing, business technology
    
Globality
Published By: Quocirca     Published Date: Dec 02, 2008
The internet offers any business the opportunity to present a commercial image independent of the organization's size and location. Small and medium sized businesses (SMBs) across the UK have exploited the internet as it has evolved from an interesting medium for the technology-aware to an essential commercial platform. With this increasing importance, and the internet’s ability to extend the reach of a business, it is valuable to realize precisely what different internet service providers (ISPs) offer before buying. This includes evaluating service level and support capabilities and understanding how these vary throughout the UK.
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quocirca, smbs, internet service providers, information technology, security
    
Quocirca
Published By: Intel     Published Date: May 19, 2017
An unprecedented level of network traffic is driving enterprises and communications service providers (CommSPs) to look for equipment that delivers greater operational agility and economics.
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infrastructure, data, software, nfv, intel
    
Intel
Published By: Intel     Published Date: May 24, 2017
An unprecedented level of network traffic is driving enterprises and communications service providers (CommSPs) to look for equipment that delivers greater operational agility and economics.
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Intel
Published By: Epson     Published Date: Jun 21, 2018
Solvent printing is the perfect solution for signs, vehicle wraps, and many other print applications. Solvent inks produce top-quality graphics, enabling printing service providers (PSPs) to maintain high-volume output and lower production costs while providing their customers superior color gamut and accuracy. Although solvent inks provide great performance and have many additional bene ts, they come with one frustrating work ow drawback: the delays PSPs experience by having to wait for solvent ink to dry, particularly when the application requires lamination. A new breakthrough solvent ink technology solves this problem by reducing print curing time by at least 75% of the 24 hour waiting period normally recognized by media manufacturers and industry specialists. These new solvent inks make it possible for PSPs to laminate solvent prints on the same day they are printed. PSPs can achieve high image quality without sacri cing valuable time, plus they can avoid clutter and reduce spa
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Epson
Published By: IBM     Published Date: Dec 22, 2015
Read this white paper to get an in-depth look at the benefits of embracing a digital business model, and find out how sports teams of all types can use cloud service providers with digital marketing and analytics tools to gain a competitive edge on the marketing playing field.
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sports marketing, ibm, digital strategies, cloud, analytics, operations, it management, knowledge management
    
IBM
Published By: Sprint     Published Date: Oct 15, 2010
As businesses increasingly demand mobile options for employees, Sprint has introduced a service for wholesale providers called Wholesale Mobile Integration (WMI), which integrates wireless and office telephones on the same phone number.
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sprint wholesale, wireless integration, business communication, mobile phone, wholesale mobile integration, voip
    
Sprint
Published By: Equinix     Published Date: Oct 20, 2015
In real estate, the most important factor is location, location, location! Your services are not quite as sensitive to the physical position of your technology, but location certainly can be a pivotal factor in optimizing your service design and service delivery. Ideally, location shouldn’t matter; however, it does have an e?ect on customer experience. When technology services were simpler, location was largely irrelevant, but now the complexity of new services demands a strategy more in line with your BT agenda than your former IT agenda. The e?ects of regulatory, cost, risk, and performance factors will vary based on the physical location of your technology resources. Colocation providers, cloud service providers, and even traditional hosting services o?er plenty of evolving options to help infrastructure and operations (I&O) professionals balance these factors to optimize service design and delivery.
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data center, optimizing service, infrastructure and operations, service design and delivery, cloud service, hosting services, enterprise applications
    
Equinix
Published By: Quocirca     Published Date: Oct 01, 2008
The internet has grown rapidly from a random collection of mainly academic networks and military control and routing protocols into a global, integrated and sophisticated commercial utility. No longer simply an 'Information Superhighway', it has extended to embrace voice telephony, video and mobile communications as part of a converged network. Connection options and services have expanded, with opportunities for internet service providers (ISPs) to add value beyond simply forwarding bit and bytes.
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quocirca, isp, isps, internet service provider, convergence, ip telephony, voip, networking
    
Quocirca
Published By: IBM     Published Date: Oct 10, 2013
The security world is a scary place, and it’s getting scarier. Every day brings more risks, threats, customer demands, and regulations. Worse yet, it’s becoming more difficult to recruit and retain people who really get it and know how to help. It’s time for a new model. A survey conducted by Forrester Consulting and commissioned by IBM shows that security leaders are partnering with managed security services providers in increasing numbers—and the feedback is overwhelmingly positive.
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security, risks, threats, security breach, customer demands, regulations, forrester consulting, ibm
    
IBM
Published By: IBM APAC     Published Date: Jun 21, 2019
Companies with multicloud services are outperforming their peers on a number of metrics — and achieving the key objectives that led them to the cloud services model. Take a look at the IT ecosystem of any company today and there’s a good chance you’ll find it includes offerings from several cloud services providers. That’s certainly the case at mid- to large-sized companies with at least 500 employees, according to a recent survey conducted by IDG Research. The survey of 100 senior IT professionals found that 59% are already multi-cloud adopters — that is, using computing and storage services from two or more cloud providers. Another 31% of respondents say they plan to become multi-cloud organizations in the coming 12-24 months, with only 10% still in the “consideration” phase. The survey results also reveal interesting insights into the drivers behind multicloud adoption. The perennial desire to reduce IT costs remains important, but the respondents rate two other factors.
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IBM APAC
Published By: Oracle     Published Date: Jul 05, 2017
Improve the performance, security and reliability of your DNS infrastructure by adding a supplemental DNS service to your IT environment. Best-of-breed managed DNS service providers have the global DNS infrastructure and deep DNS network operations expertise to ensure your success. Adding a secondary DNS service can help you deliver consistent, high-quality user experiences across the world and mitigate outage risk. To learn more read our white paper: High Availability DNS Reduces Downtime Risk and Improves End-User Experience
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dns, service, serve traffic, corporate firewall, service features, api daemon
    
Oracle
Published By: IBM     Published Date: Apr 18, 2017
There are myriad software products, from complete CRM platforms that offer analytics to standalone or add-on software products that focus solely on analytics. There are analytics apps that can be added to your existing CRM platform. Or there’s the option to outsource analytics to a growing number of service providers. “The technologies are changing rapidly. There are a zillion startups offering either new tools or technologies, so it is kind of hard to navigate,”Mike Gualtieri, an analystfor Forrester Research Inc. in Cambridge, Mass., said in a recent webcast on analytics. “There isn’t just one platform that you’re going to need. There’s a whole ecosystem of platforms.” Having the right people on staff who know how to use the technology is equally important, analysts say. Analytics aren’t just for statisticians anymore—they’re used by sales, marketing and customer service teams in daily decision making.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
IBM
Published By: FICO EMEA     Published Date: May 31, 2019
: FICO commissioned an independent research study by TM Forum to look at how global telecommunication providers are using (and plan to use) machine learning and advanced analytics to improve the customer experience in credit risk and beyond. This in-depth report includes key insights from a global survey as well as executive interviews with leading communication service providers such as Telstra, Vodafone, Sky, Globe Telecom, and BT on their vision for leveraging artificial intelligence to stop fraud, better engage customers across channels, improve risk management, and drive collection results. Read this report to understand: o What CSPs see as the biggest drivers for deploying advanced analytics over the next two years o How and where BT, Globe Telecom, Vodafone UK, Sky and Telstra are using analytics, from marketing through origination o The opportunities and pitfalls around financing devices as opposed to or in addition to subsidising them o The scope for analytics to improve c
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csp, advanced analytics, telco, improve credit risk, reduce fraud loss
    
FICO EMEA
Published By: ATG, Inc.     Published Date: Feb 19, 2010
As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.
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telecom, atg, web 2.0, customer service, clicks, quocirca, mcm, multi channel marketing
    
ATG, Inc.
Published By: TIBCO Software     Published Date: Aug 13, 2018
Every financial services firm understands the importance of data. More is better. Sooner is better. Accessing it, understanding it, and taking advantage of it before the competition is better. In the mid-2000s, Financial Services was the first industry to strongly adopt data virtualization as a disruptive, new technology for accessing and integrating more data, faster and more easily than ever before. Buy and sell side groups at the largest institutions led the charge, followed soon after by risk management and compliance units. The leading mutual fund providers, along with hedge funds, led the next wave of adoption. In recent years, commercial banks and insurers have accelerated their use of data virtualization. And today, analyst firms such as Gartner, Inc. and Forrester project continued data virtualization adoption for both first-time use at new firms and expanded deployments at existing sites. This whitepaper provides 10 examples of TIBCO Data Virtualization enabled application
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TIBCO Software
Published By: TIBCO Software     Published Date: Feb 26, 2019
Every financial services firm understands the importance of data. More is better. Sooner is better. Accessing it, understanding it, and taking advantage of it before the competition is better. In the mid-2000s, Financial Services was the first industry to strongly adopt data virtualization as a disruptive, new technology for accessing and integrating more data, faster and more easily than ever before. Buy and sell side groups at the largest institutions led the charge, followed soon after by risk management and compliance units. The leading mutual fund providers, along with hedge funds, led the next wave of adoption. In recent years, commercial banks and insurers have accelerated their use of data virtualization. And today, analyst firms such as Gartner, Inc. and Forrester project continued data virtualization adoption for both first-time use at new firms and expanded deployments at existing sites. This whitepaper provides 10 examples of TIBCO Data Virtualization enabled applications f
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TIBCO Software
Published By: Cisco     Published Date: Jan 29, 2009
The following are 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition.
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cisco, increasing operational efficiency, boost operational efficiency, mobile employees, smb employees, secure wireless access, outsource it tasks, improve employee retention
    
Cisco
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