service management

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Published By: ClickSoftware     Published Date: Sep 24, 2012
This paper explores the business benefits that contractors can gain by adopting field workforce scheduling & optimization technologies.
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field service management software, field service software, workforce management, field service management, service management software, field management software, field service scheduling software, mobile workforce management
    
ClickSoftware
Published By: Cisco     Published Date: Jan 05, 2015
The Cisco UCS solution provides all management and configuration services at the centrally located Fabric Interconnects, so you can manage large-scale deployments from a single location. This method lets you consolidate hardware and streamline management. The IBM Flex System solution uses a distributed management model with chassis-level control. This method adds to the complexity to the hardware configuration, which can increase management needs.
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datacenter, data management, collaborations, business capabilities
    
Cisco
Published By: Lenovo and Intel®     Published Date: Sep 04, 2018
IT teams today are under pressure to build on-premises environments that mimic the agility and flexibility of public cloud services. It’s a challenge for IT teams to choose the right technology to invest in for servicing on-premises workloads. With high automation and minimal configuration or management, composable infrastructure fast tracks IT modernization by aligning IT delivery and operations, giving seamless access to dynamic, automated resources that can react in real-time. In this white paper, learn how composable infrastructure, powered by the Intel® Xeon® Platinum processor, can deliver the cloud-level efficiency and flexibility required for competitive business differentiation.
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Lenovo and Intel®
Published By: Lenovo and Intel®     Published Date: Sep 12, 2018
IT teams today are under pressure to build on-premises environments that mimic the agility and flexibility of public cloud services. It’s a challenge for IT teams to choose the right technology to invest in for servicing on-premises workloads. With high automation and minimal configuration or management, composable infrastructure fast tracks IT modernization by aligning IT delivery and operations, giving seamless access to dynamic, automated resources that can react in real-time.
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Lenovo and Intel®
Published By: IBM     Published Date: Apr 18, 2012
IBM IT service management solutions help control costs, enhance performance and increase security in the virtual environment, with software for IT provisioning, IT monitoring, virtual storage, IT security, usage and accounting, software license management and more.
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ibm, technology, powervm, vmware, virtualization, intel platform, service management, technology platform
    
IBM
Published By: ServiceNow     Published Date: May 14, 2019
Most organizations face challenges when implementing a configuration management capability. In this book, you will learn basics of configuration management, how to build and maintain an effective configuration management capability for your organization, use cases, and key milestones on your journey.
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servicenow, management, cmdb, organization
    
ServiceNow
Published By: Numara Software     Published Date: Jul 09, 2009
In this informative webinar, you will learn about the challenges of implementing configuration management along with suggestions on how to get started, and best practices to ensure success. You will also learn how Numara® FootPrints® Configuration Management, with its fast implementation, practical approach to implementing configuration management and automated integration to auto-discovery tools, takes the pain and time out of creating and maintaining a functional CMDB. Learn more today!
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configuration management, cmdb, numara, footprints, auto-discovery tools, hardware, itil, service management
    
Numara Software
Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
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cloud service management, speed up deployment, ca cloud service management, accelerate time to value, business technology
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
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cloud service management, speed up deployment, ca cloud service management, accelerate time to value, business technology
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
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cloud service management, speed up deployment, ca cloud service management, accelerate time to value, business technology
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
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cloud service management, speed up deployment, ca cloud service management, accelerate time to value, business technology
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
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cloud service management, speed up deployment, ca cloud service management, accelerate time to value, business technology
    
CA Technologies
Published By: Astrocom     Published Date: Apr 23, 2008
Quality of Service (QoS) enables outbound network traffic to be identified and controlled to give priority to certain types of traffic. Network traffic may be categorized based on a variety of criteria including addressing information, protocol, port number (TCP and UDP), and packet length.
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astrocom, networking, traffic, quality of service, traffic management, network management
    
Astrocom
Published By: Oracle     Published Date: Dec 13, 2011
Read this white paper to learn how a lightweight mobile CRM application - more task - than system-focused - can actually provide useful information and encourage salespeople to utilize it.
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service
    
Oracle
Published By: BMC Software     Published Date: Jan 31, 2014
With software as a service (SaaS) you are integrating an external service, hosted by an external party, with your internal systems. The SaaS integration is a matter of connecting the clouds and well articulated interfaces defining the data that is traveling back and forth. With the right integration strategy, SaaS integration can be simple, straightforward, and easy. Moreover, it can position your IT organization to effectively leverage SaaS and migrate from one SaaS solution to another to avoid vendor lock-in. Read this information white paper to understand the things to consider when developing your integration strategy.
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saas, cloud, itsm, integrating itsm, itsm integration, saas integration, bmc, it management
    
BMC Software
Published By: BMC Software     Published Date: May 19, 2014
With software as a service (SaaS) you are integrating an external service, hosted by an external party, with your internal systems. The SaaS integration is a matter of connecting the clouds and well-articulated interfaces defining the data that is traveling back and forth. With the right integration strategy SaaS integration can be simple, straightforward, and easy. Moreover, it can position your IT organization to effectively leverage SaaS and migrate from one SaaS solution to another to avoid vendor lock-in. Read this information white paper to understand the things to consider when developing your integration strategy.
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saas, cloud, itsm, integrating itsm, itsm integration, saas integration, networking, it management
    
BMC Software
Published By: BMC Software     Published Date: Oct 21, 2013
In this Industry Insight, BMC discusses how utilizing a SaaS approach to IT Service Management can position your IT organization to best manage the growing number of cloud-based services along with your enterprise’s internal systems.
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bmc, bmc software, itsm, service mangement, it management, itil, cloud, cloud service
    
BMC Software
Published By: Quocirca     Published Date: Dec 04, 2006
Service Oriented Architectures (SOAs) will provide greater flexibility for those utilizing them, but will also bring greater issues for data and functional connectivity.  This paper contrasts and compares the capabilities of a point-to-point and an enterprise service bus approach.
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soa, connectivity, service-oriented architecture, service oriented architecture, data management, enterprise, quocirca, it management
    
Quocirca
Published By: Ciena     Published Date: Nov 15, 2016
"In healthcare, as the trends supporting eHealth accelerate, the need for scalable, reliable, and secure network infrastructures will only grow. This white paper describes the key factors and technologies to consider when building a private network for healthcare sector enterprises, including: Transport Network Equipment Outside Fiber Plant Converged Platforms Reliability, Redundancy, and Protection Reconfigurable Networks Management Software Security Services, Operation, Program Management, and Maintenance Download our white paper to learn more."
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packet networking, packet networking portfolio, packet optical hie network, packet-optical transport, patient data security, private and hybrid cloud, private optical network for healthcare, private optical network for hospitals
    
Ciena
Published By: CA ITAM     Published Date: Sep 09, 2008
This white paper discusses how to make the leap from basic asset tracking to a more robust asset management program that can improve decision-making and service levels, reduce costs and mitigate risks. The focus is the CA IT Asset Management solution's ability to accelerate your IT Asset Management program's maturity by providing asset ownership information (the complement to discovery information).
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CA ITAM
Published By: Avaya     Published Date: Dec 18, 2013
Contact Center Consumer Preference eBook
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avaya, ebook, consumer interaction, customer. customer service, cem, performance management, it management
    
Avaya
Published By: Clarus Systems     Published Date: Mar 18, 2008
Clarus Systems, Inc. has collaborated with IQ Services to deliver technology independent testing solutions that enhance end-to-end voice process lifecycle management within the contact center. The goal is to ensure a positive customer experience by incorporating voice testing and monitoring into every step of your contact center's life cycle - resulting in confidence that your solution works as designed.
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itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices
    
Clarus Systems
Published By: Puppet     Published Date: Mar 09, 2017
If you work in IT, you can’t escape the buzz about containers. Containers are a lightweight way of building and deploying applications as a set of composable microservices that abstract away the underlying infrastructure. As containers and microservices become more mainstream, you need to understand the path to adoption, and which tools come into play. Download this guide to get an introduction to containers, explore their value, and see how configuration management applies to containers. We also discuss how to: • Adopt and scale containers faster. • Move existing services to containers. • Eliminate the friction between development, QA, and production environments.
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Puppet
Published By: Jonas Construction Software     Published Date: Jan 09, 2012
Hal Andrews chose Jonas Software to improve Contech Construction's efficiencies. Read on to find out what Jonas Construction Software can do for you too!
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operations, efficiencies, affordable, contech, jonas software, hvac, operations, service management
    
Jonas Construction Software
Published By: Jonas Construction Software     Published Date: Jan 10, 2012
Hal Andrews chose Jonas Software to improve Contech Construction's efficiencies. Read on to find out what Jonas Construction Software can do for you too!
Tags : 
operations, efficiencies, affordable, contech, jonas software, hvac, operations, service management
    
Jonas Construction Software
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