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Published By: PWC EMEA     Published Date: Nov 14, 2019
To help our clients unlock long-term value from the deals they are doing, we surveyed 100 private equity (PE) partners, globally, to uncover their experiences of value creation through M&A. Cutting costs just won’t cut it in PE Our Creating value beyond the deal: private equity report found that more value can be driven by revenue enhancement, rather than just cost-cutting. Only 45% of the 100 private equity partners we interviewed say they realise deal value through revenue enhancement. Cost cutting is no longer enough; dealmakers need to look at how to optimise revenue, even if this is often challenging to achieve. We found that PE houses are typically more focused on driving cost benefits, leaving scope to enhance benefits to the topline. Realising revenue benefits plays a key role in deals, with 75% of the most successful deals achieving topline growth. Mastering the journey of creating value in deals has never been so important and this report will detail how dealmakers can
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PWC EMEA
Published By: PWC EMEA     Published Date: Nov 14, 2019
The transition to New Energy is generating more and more investment opportunities than ever. Because New Energy M&A are often in areas which are either adjacent to the existing business, or completely new to it, the acquiring company will frequently need to build new capabilities and acquire new skill sets. This is where getting a grasp of culture is critical. To explore the role of culture in new energy and the critical part it has to play, we interviewed senior decision makers at both acquiring and acquired organisations. What do the findings tell us about culture? Culture should be treated with as much importance in a deal as the valuation multiples. Ultimately, it will be those who can fuse financial engineering with culture management who will emerge as winners in the New Energy space. Our report Creating Value Beyond the Deal: Why culture is critical in New Energy deal making found: 1. M&A is just as much about importing a new culture as well as acquiring new capabilities 2. A f
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PWC EMEA
Published By: Matrixx Software - Kingpin     Published Date: Nov 07, 2019
As 5G is becoming a commercial reality in multiple lead markets, the question of how it should be positioned, packaged and priced will be critical in building competitive 5G propositions. Download the Strategy Analytics report to discover the results from end-user study groups and operator interviews, undertaken to answer a fundamental question: Are Telcos getting 5G right? Learn: How to build a 5G proposition to drive uptake, demand and profitability What consumers want from 5G services Where the opportunities and challenges are for operators, including content, unlimited data, enterprise offerings, network slicing, digital engagement, IoT etc.
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Matrixx Software - Kingpin
Published By: Achievers     Published Date: Nov 06, 2019
But while most executives see a clear need to improve employee engagement, many have yet to develop tangible ways to measure and tackle this goal. However, a growing group of best-in-class companies says they are gaining competitive advantage through establishing metrics and practices to effectively quantify and improve the impact of their engagement initiatives on overall business performance. These are among the findings of the Harvard Business Review Analytic Services report of more than 550 executives around employee engagement—research that features in-depth interviews with 12 best-practice company leaders.
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Achievers
Published By: SADA     Published Date: Oct 25, 2019
Google commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying G Suite. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of G Suite on their organizations. Google G Suite offers a set of work applications that help organizations transform their businesses. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed eight enterprise customers with years of experience using G Suite.
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SADA
Published By: Adobe     Published Date: Oct 24, 2019
In this Forrester study, interviewees described how they have converted their formerly paper processes into digital processes with Adobe Sign, reducing, among other things, the amount of forms that need to be printed and shipped. Key findings include: • 420% ROI • 125 hours saved per user • 28x faster time to business • Reduced 1.5 hours per transaction of manual signature steps • Cost savings of $6 per transaction on average Overall, the Adobe Sign investment improves the signature experience for internal and external audiences, simplifying these previously manual processes and making it easier and secure to get documents signed.
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Adobe
Published By: Engagio     Published Date: Oct 10, 2019
Read the report today! Want to make sure you're investing in the right ABM technology? Research in Action released the Top 20 Global Vendors for ABM in 2019 using their proprietary Vendor Selection Matrix™, and Engagio was the #1 Global winner! Read the report to learn why Engagio placed #1 based on 1,500 customer interviews and Research in Action's independent analysis of each vendor. Read the report to discover: The top 20 global ABM providers and how they measure up How to select the right technology for your ABM needs 5 insights and predictions for ABM by Research in Action
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Engagio
Published By: Adobe     Published Date: Oct 10, 2019
In this white paper we discuss the opportunities and challenges associated with customer experience management and highlight three key areas of future focus for successful European marketing leaders: customer consent management in marketing in the light of GDPR; the future of AI-driven customer engagement in marketing; and customer journey management as the new mantra and operating model for marketing operations management. Our observations and conclusions are backed by rigorous research results based on a representative sample of telephone interviews with marketing leaders across Europe. We hope you enjoy this paper and would be interested to hear your feedback. We believe the paper provides the benchmarks and insights to guide the next generation of marketing domain digital technology deployments and beyond into enterprisewide customer experience management.
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Adobe
Published By: Group M_IBM Q4'19     Published Date: Sep 27, 2019
IBM and Red Hat provide a range of technology and services that can support their customers’ IT and development needs. IBM commissioned Forrester Consulting to conduct an emerging Total Economic Impact™ (TEI) technology assessment study to examine the ways in which customers utilize solutions by both companies in tandem and the impacts achieved as a result. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of solutions using both IBM and Red Hat offerings on their organizations. Forrester interviewed five organizations that use IBM and Red Hat offerings together. These interviewees are focused on modernizing infrastructure and applications to resolve legacy architecture challenges and meet quickly changing market needs. These companies adopted a wide range of solutions from IBM (including IBM Power, IBM Z, IBM Cloud Paks, middleware, and professional services) and Red Hat (including Red Hat Enterprise Linux, OpenShift, JBoss, a
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Group M_IBM Q4'19
Published By: Group M_IBM Q4'19     Published Date: Sep 27, 2019
Delivering personalized customer experience remains the top business challenge for communications service providers (CSPs). Ovum's recently published 2018 ICT Enterprise survey saw almost all CSP IT executives interviewed identify delivering personalized customer experience as one of their three most important business challenges for the next 18 months. This trend emphasizes the high priority CSPs place on how customer relationships are managed. However, several factors have an impact on CSPs' ability to identify and then deliver customers' core needs. These include understanding the data sets they should focus on; collecting, cleansing, and consolidating these data sets; and having the right expertise to mine the data sets.
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Group M_IBM Q4'19
Published By: SAP Concur     Published Date: Sep 25, 2019
"Digital trends have impacted almost every aspect of today’s business world, from operational performance to customer service satisfaction. The payments department – the cash flow and working capital lifeline for an organisation – is no exception. Yet in Singapore and Malaysia, many organisations still have limited automation of the accounts payable (AP) process, or a heavy reliance on manual paper work. This report analyses the current AP landscape in Singapore and Malaysia, through surveys and interviews of 100 organisations in each country, across various industries. Download this Deloitte study to understand why automation is the top initiative for organisations today. "
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SAP Concur
Published By: SAP Concur     Published Date: Sep 25, 2019
"Organizations across the globe are undertaking digital transformation (DX) journeys to maximize employee productivity, reduce operating expenses, and improve business performance. IDC interviewed multiple organizations using SAP Concur for their business travel, expense reporting, and/or invoicing needs. The interviewees told IDC they realize significant business value from SAP Concur, especially increased employee productivity and business travel savings. Download this report to understand the steps taken by organisations to automate their business processes. "
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SAP Concur
Published By: HireVue     Published Date: Sep 23, 2019
Organizations in every industry are using video interviewing to increase quality of hire, decrease time to fill, and promote diversity. In this eBook, we share the secrets to their success. YOU’LL LEARN: • The two ways you can use video interviews to hire better, faster, and more inclusively • Step-by-step instructions to maximize the impact of video interviewing • Why conventional screening misses great candidates • The science behind uncovering top talent during the hiring process You’ll also learn how 4 different companies are leveraging video interviews to increase new hire diversity, increase quality, and radically reduce time to fill.
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HireVue
Published By: CloudHealth by VMware     Published Date: Sep 05, 2019
Public clouds have fundamentally changed the way organizations build, operate, and manage applications. Security for applications in the cloud is composed of hundreds of configuration parameters and is vastly different from security in traditional data centers. According to Gartner, “Through 2020, at least 95% of cloud breaches will be due to customer misconfiguration, mismanaged credentials or insider theft, not cloud provider vulnerabilities”1. The uniqueness of cloud requires that security teams rethink classic security concepts and adopt approaches that address serverless, dynamic, and distributed cloud infrastructure. This includes rethinking security practices across asset management, compliance, change management, issue investigation, and incident response, as well as training and education. We interviewed several security experts and asked them how public cloud transformation has changed their cloud security and compliance responsibilities. In this e-book, we will share the top
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CloudHealth by VMware
Published By: FICO EMEA     Published Date: Aug 30, 2019
Telecommunications companies lost more than $29 billion to consumer fraud in 2017 globally (1.27% of their revenues). The largest and most advanced communications service providers (CSPs) have sophisticated fraud detection systems and processes in place, but those organizations are now questioning their fraud readiness. Are they doing enough? Fraudsters may be individuals or increasingly sophisticated criminal networks. They constantly develop new methods and target new lines of business Read this interview where Anat Hoida, Head of the FICO’s Telecom Practice in Europe, Middle East, and Africa, discusses the impacts of the evolving spectrum of fraud risks on the growth and competitiveness of CSPs globally.
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telecom subscription fraud, prevent fraud, fight fraud using analytics
    
FICO EMEA
Published By: CloudHealth by VMware     Published Date: Aug 22, 2019
Public clouds have fundamentally changed the way organizations build, operate, and manage applications. Security for applications in the cloud is composed of hundreds of configuration parameters and is vastly different from security in traditional data centers. According to Gartner, “Through 2020, at least 95% of cloud breaches will be due to customer misconfiguration, mismanaged credentials or insider theft, not cloud provider vulnerabilities”1. The uniqueness of cloud requires that security teams rethink classic security concepts and adopt approaches that address serverless, dynamic, and distributed cloud infrastructure. This includes rethinking security practices across asset management, compliance, change management, issue investigation, and incident response, as well as training and education. We interviewed several security experts and asked them how public cloud transformation has changed their cloud security and compliance responsibilities. In this e-book, we will share the top
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CloudHealth by VMware
Published By: Dell EMC     Published Date: Aug 14, 2019
Keine Frage: Der deutsche Mittelstand ist Meister seines Fachs. Als Inno vations- und Technologiemotor erfreut er sich zu Recht internationaler Wertschätzung, und so wundert es nicht, dass die mittelständische Wirtschaft boomt. Das Potenzial der Digitalisierung schöpfen die Unter nehmen allerdings noch lange nicht aus. Ulrike Rüger, Chefin des PC-Geschäfts von Dell Deutschland, spricht im Interview über die Trans formation der IT und den Arbeitsplatz der Zukunft.
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Dell EMC
Published By: Stripe     Published Date: Aug 06, 2019
Platform businesses are reshaping our economy and disrupting entire markets by seamlessly connecting buyers and sellers. However, processing payments and the exchange of value on a platform or marketplace can be challenging. Stripe commissioned Forrester Consulting to evaluate the challenges that platforms and their sellers face, and the solutions they seek. Through a global online survey of 2,030 platform sellers and four in-depth interviews, Forrester found that platforms struggle to provide their sellers with much-needed payment capabilities, reporting, and customer support services with in-house resources alone. Meanwhile, sellers demand that platforms provide these services and will prefer platforms that are service-rich over platforms that are service-poor. KEY FINDINGS • The complexities of managing a platform force executives to divert resources, which stalls growth. • Going global is easier said than done. • Sellers will flock to platforms that simplify the process of sellin
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global payments inc, payment solutions, payment processing, platform as a service (paas), platforms
    
Stripe
Published By: Stripe     Published Date: Aug 06, 2019
Payments are essential to the success of marketplaces and platforms that connect buyers to sellers, where transactions are a critical component of customers’ satisfaction. Sellers seek fast and flexible payouts, while both sellers and buyers look for an integrated and seamless experience. With the increasing complexity of multi-party transactions on platforms, these expectations are difficult to meet. Stripe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Stripe Connect, an offering that allows marketplaces and platforms to accept payments from and send payouts to third parties. Forrester’s interviews with four existing Stripe clients and subsequent financial analysis found that an organization based on these interviewed organizations experienced benefits of $6.1 million over three years versus costs of $1.3 million, adding up to a net present value (NPV) of $4.
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payment solutions, payment processing, pci compliance, platform as a service (paas), business payment solutions
    
Stripe
Published By: Stripe     Published Date: Aug 06, 2019
Digital commerce is enabling businesses to rethink what they sell, how they sell, and where they sell. Fickle consumer and business buyers have come to expect an intuitive and instantaneous checkout process with multiple payment options. However, aging financial infrastructure and complex interdependencies between numerous parties make it difficult and expensive to accept payments online seamlessly and across markets and currencies. Stripe meets these challenges with an API-based payments platform that abstracts away the complexities around payment gateways, acquiring banks, and credit card networks. To understand the impact of Stripe’s products on processing online payments, IDC interviewed Stripe customers and surveyed hundreds of organizations around the world about how they currently process and manage online payments. KEY FINDINGS • Many organizations are using Stripe as a foundational platform for their online businesses, with many of those also using Stripe Connect to run thei
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payment security, payment processing, payment solutions, business analytics, platform as a service (paas)
    
Stripe
Published By: Iovation     Published Date: Aug 02, 2019
Aite Group’s second Payment Services Directive (PSD2) Research Report, commissioned by iovation, a TransUnion Company, provides an in-depth analysis of how those in the payment services and e-commerce market should prepare to handle the new strong customer authentication (SCA) requirements under PSD2. See the results of the actual market status in Europe regarding the main changes that PSD2 will bring to the e-commerce payments market. This complimentary, custom report, PSD2: Advent of the New Payments Market in Europe, will teach you what Aite Group concluded after interviewing 20 payments executives from European banks, other PSPs, merchants, payment networks and industry experts.
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payment services directive, psd2 regulation
    
Iovation
Published By: Sift     Published Date: Jul 12, 2019
"What trends should you be following for the next 6 months? We’ve pored over the data, sorted through the news, and interviewed experts and (former) fraudsters. Whether you’re planning for the next month, quarter, or year, this ebook can be your guide. READ THIS GUIDE TO FIND OUT: How fraudsters are using technology against us Whether cryptocurrencies are driving fraud or helping to stop it What GDPR tells us about the future of regulation Why content abuse is getting harder to fight How businesses balance user experience with protecting user data "
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Sift
Published By: Adobe     Published Date: Jun 26, 2019
IDC quantifies the value of Adobe Experience Manager Assets for organizations interviewed at an average of $3.17 million per year per organization over three years, which would result in an average three-year ROI of 366%. Adobe Experience Manager Assets generates this value by: — Increasing the return on content investments by improving asset findability and reuse and by reducing redundant content creation efforts — Accelerating time to value from marketing and brand campaigns by streamlining asset distribution — Improving team productivity through workflow automation — Reducing risk associated with the use of outdated or unapproved digital assets
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Adobe
Published By: BlackBerry Cylance     Published Date: Jun 24, 2019
BlackBerry Cylance commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying CylancePROTECT and CylanceOPTICS. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed a representative customer currently using CylancePROTECT and CylanceOPTICS. Read the Forrester TEI to learn more about the customer’s benefits, along with the overall ROI that was achieved.
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BlackBerry Cylance
Published By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
Delivering personalized customer experience remains the top business challenge for communications service providers (CSPs). Ovum's recently published 2018 ICT Enterprise survey saw almost all CSP IT executives interviewed identify delivering personalized customer experience as one of their three most important business challenges for the next 18 months. This trend emphasizes the high priority CSPs place on how customer relationships are managed. However, several factors have an impact on CSPs' ability to identify and then deliver customers' core needs. These include understanding the data sets they should focus on; collecting, cleansing, and consolidating these data sets; and having the right expertise to mine the data sets.
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Group M_IBM Q3'19
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