workforce management practices

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Published By: ClickExpress     Published Date: May 01, 2013
Mobile Workforce Management solutions enable companies to deliver superior field service and customer satisfaction (see Part I, Setting The Stage For Best Practices Service Performance). However, a successful Mobile Workforce Management transformation is dependent upon many factors beyond simply deploying new technology. It requires a full understanding of the overall business objectives, a keen understanding of historical processes, a standard system of key performance metrics along with the organization’s current performance in those metrics, and effective communication to ensure organizational readiness and project execution.
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mobile, management, workforce, technology, solutions, field service, customer satisfaction, management
    
ClickExpress
Published By: EMA     Published Date: Sep 23, 2013
Join Steve Brasen, EMA Managing Research Director, and Kimber Spradlin, IBM Product Marketing for Endpoint Manager, for this informative, on-demand Webinar where the latest unified endpoint management research is revealed. Learn the strategic management processes necessary to empower a mobile workforce with the agility to adapt to rapidly evolving business requirements. Topics discussed include: • Securing devices without impeding user productivity • Expanding management processes to address increased device heterogeneity • Supporting employee-owned devices • Simplifying practices for delivering business IT services • Enhancing user flexibility in accessing IT resources necessary to achieve business goals
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ibm, ema, on-demand webinar, endpoint management, mobile workforce, strategic management, technology, productivity
    
EMA
Published By: IBM     Published Date: Aug 20, 2015
This report provides practical guidance on the critical 10 steps for the first 100 days of setting up an analytically enabled HR function.
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workforce analytics, data analytics, hr function, talent management, recruitment, best practices, ibm smarter workforce, talent analytics
    
IBM
Published By: Infor     Published Date: Feb 27, 2007
Lean has become the proven approach companies have used in industry after industry to transform into – and maintain position as – leading, dominant, world-class competitors. Yet, many companies that begin the Lean transformation process with energy and resolve fail to sustain and complete the transformation to a Lean organization. Download this white paper to learn more.
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productivity, employee performance, workforce management, information management, best practices, six sigma, lean methods, infor
    
Infor
Published By: Interactive Intelligence     Published Date: Oct 03, 2011
To create a successful workforce management deployment, the first step is to evaluate your WFM product and determine how you'll use it along with the processes and best practices that support it. Next, consider how your ACD is configured, what type of forecasting and scheduling practices you'll use and goals for various metrics including schedule adherence. For more insights, read how to get the most out of workforce management.
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interactive intelligence, workforce management, acd, schedule, forecasting, wfm, processes, best practice
    
Interactive Intelligence
Published By: Kronos     Published Date: Sep 24, 2018
When a government organization deploys lean workforce management practices, it affects their largest operational expense: the workforce. As the public sector moves to reinvent itself, workforce management systems and adopting lean labor practices are perhaps two of the most immediate and high-impact mechanisms. Lean practices help government organizations control labor costs and allow them to reallocate those savings into preserving critical programs, services, and jobs ... which is the very essence of the public sector mission.
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Kronos
Published By: Lawson     Published Date: May 11, 2011
What's the current view of talent management, and what are the opportunities and challenges of the next decade.
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lawson hcm, workforce management practices, integrated talent management, jay jamrog, hci, aging workforce, talent acquisition, onboarding
    
Lawson
Published By: MobileIron     Published Date: Feb 14, 2019
Google’s Android enterprise is fast tracking a more connected workforce, with multiple layers of security along with new innovative features, and comprehensive management. Despite the growing popularity of Android, few enterprises are leveraging the full benefits of Android mobility in their organization. In this webinar, we discuss simple best-practices for how Google’s Android enterprise can be securely leveraged in the enterprise with UEM.
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MobileIron
Published By: TriNet     Published Date: Nov 26, 2012
Download this white paper for best practices on how to better understand and effectively manage a multi-generational workforce.
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workforce management, human resources, best practices, diverse workforce, enterprise applications, human resource technology, business technology
    
TriNet
Published By: Workforce Software     Published Date: Jun 04, 2015
This paper explores the BYOD trend, examines its intersections with workforce management, and provides recommendations on how organisations can maximise the return on their workforce management investments and practices in an increasingly mobile environment.
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workforce software, byod, enterprise applications, mobile strategy, mobile devices
    
Workforce Software
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