social communication

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Published By: IBM     Published Date: Jan 09, 2013
TD Bank used IBM Social Collaboration tools to facilitate instant social communication and collaboration between its employees who are spread across North America. Learn how TD Bank improved social media with IBM connections.
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social, td bank, ibm social collaboration, ibm connections, social media, connection, enterprise applications, business technology
    
IBM
Published By: IBM     Published Date: Oct 10, 2013
e IBM journey toward unified communications for mobile and social collaboration. Many of today's innovations are driven by the consumer marketplace, and the workplace is no exception. As consumers, we are very familiar with new ways for people to find each other, keepin touch, share ideas and be mobile, getting information from many place. As employees, we would like to apply these consumer capabilities to our work - seamlessly and on a global basis - to make us more productive and effective with business colleagues, clients and business partners. This white paper discusses IBMs infrastructure transformation over the first 12 years, summary value proposition, and volution in supporting mobile devices and BYOD.
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collaboration, infrastructure, mobile, social, communication system, unification, mobile collaboration, social collaboration, byod, ibm, bring your own device, infrastructure, infrastructure transformation, summary value proposition, mobile devices, business technology, telecom
    
IBM
Published By: IBM     Published Date: Jan 10, 2014
IBM conducted more than 1,700 in-depth, face-to-face interviews with CEOs, general managers and senior public sector leaders from around the globe. Our newest CEO Study, the largest of its type ever undertaken, is the latest in the IBM C-suite Study Series. It explores how CEOs are responding to the complexity of increasingly interconnected organizations, markets, societies and governments – what we call the connected economy. Three themes emerged. Today's CEOs must: - Empower employees through values - Engage customers as individuals - Amplify innovation with partnerships Register now to access the insights that can help you lead more effectively through impactful connections with your employees, customers and partners.
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social media, b2b, global economy, smarter workforce, talent, talent analytics, human capital, learning organization, employee engagement, leadership models, global leadership, social collaboration, social networking, social business, communication, social media, mobile, big data
    
IBM
Published By: IBM     Published Date: Jan 10, 2014
Building an effective sales team starts with hiring the best talent and then making them productive as quickly as possible.
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social collaboration, social networking, social business, communication, social media, mobile, bid data, cloud, ventana research, sales team, learning management, management systems, collaboration tools, knowledge sharing, learning, ibm
    
IBM
Published By: IBM     Published Date: Sep 04, 2014
This IDC Technology Spotlight paper takes a look at why Email remains the primary mode of communication in business today. While there is prevalent speculation that social software and other real-time communications applications will replace email, email nevertheless remains a stalwart in business operations. In addition, as relationships across all business communication channels continue to be redefined, innovative modes and methods of communication are emerging. As a result, locating the right data and information at the right time — while still critical — becomes increasingly complex. IDC expects that organizations will use social software, such as Notes and Domino 9x Social Edition, to complement existing tools and address these business needs for the foreseeable future.
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ibm, collaboration, email communication, real time communication, business communication, social software
    
IBM
Published By: IBM     Published Date: Nov 13, 2014
This IDC Technology Spotlight paper takes a look at why Email remains the primary mode of communication in business today. While there is prevalent speculation that social software and other real-time communications applications will replace email, email nevertheless remains a stalwart in business operations. In addition, as relationships across all business communication channels continue to be redefined, innovative modes and methods of communication are emerging. As a result, locating the right data and information at the right time — while still critical — becomes increasingly complex. IDC expects that organizations will use social software, such as Notes and Domino 9x Social Edition, to complement existing tools and address these business needs for the foreseeable future.
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email capabilities, integration, social software, business operations, it management, knowledge management, enterprise applications, business technology
    
IBM
Published By: IBM     Published Date: Jan 21, 2016
Cloud, Mobile and Social are today's communication and engagement models for customers, employees and partners. And to support these models, your infrastructure needs to be simple, flexible, stable, scalable and highly secure.
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ibm, multi-speed it, websphere, application server, it transformation, it management, enterprise applications, business technology
    
IBM
Published By: IBM     Published Date: Mar 31, 2016
"Cloud, Mobile and Social are today's communication and engagement models for customers, employees and partners. And to support these models, your infrastructure needs to be simple, flexible, stable, scalable and highly secure. While the changing market dynamics provide growth opportunities for businesses, capitalizing on them requires organizations to build new capabilities that: Enable continuous delivery of new features Shorten product innovation time to market Bring the business value chain closer to customers, partners and employees
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ibm, websphere application server, java ee 7, it transformation, cloud, middleware
    
IBM
Published By: Interactive Intelligence     Published Date: Feb 14, 2012
ocial media is a valued communication channel for business. Yet many businesses still have questions about how to implement social media initiatives and where the contact center fits in.
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Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Feb 26, 2013
Utility outages are inevitable. How utilities communicate with the customers who are personally impacted by the outage has the potential to be a relatively positive or an incredibly negative experience. Learn about customer communications via social.
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utlity outages, communications, social, best practices, negative experiences, interactive intelligence, knowledge management, enterprise applications, business technology
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Aug 30, 2011
Looking for expert advice on social media and its impact on the multichannel contact center but don't have access to an analyst firm to get the insight you need? This is your chance to gain that insight, free of charge.
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interactive intelligence, social media, multichannel contact center, art schoeller, communication channel, metrics
    
Interactive Intelligence
Published By: Iterable     Published Date: Sep 07, 2018
Email marketing continues to be the best digital channel for ROI, so delivering dynamic, personalized messaging to the inboxes of your customers is of the utmost importance. In fact, for 77 percent of consumers, email is the preferred messaging channel, dwarfing demand for SMS, push notifications and social media communications. When you are determining the right email marketing strategy for your business, it’s natural to wonder how the industry leaders are conducting their campaigns. A¬er all, if they’re on top, then they must be doing everything right...right? To glean best practices, we analyzed the email marketing strategies adopted by the top 100 e-retailers in the United States to study how they engage with their customers. These companies represent industries ranging from apparel and electronics, to auto parts and pet supplies, but all have the single goal of getting their users to go from inbox to checkout. We note what companies are doing across the board, as well as what spec
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Iterable
Published By: Jive     Published Date: Feb 12, 2015
Relive this webinar with leading industry analyst Brian Vellmure. Flanked by seasoned CIOs (and Jive customers) Tony McGivern of FICO and Patrick O’Hare of Spectrum Health, Brian explores how CIOs are taking the lead in guiding their organizations through a rapidly evolving technology landscape. Topics covered include: • Navigating internal politics to overcome technological inertia • Choosing infrastructure and platforms that allow rapid technology adoption at scale • Shifting focus to exploit a fundamentally different technological landscape • Balancing and evolving the role of CIOs from cutting costs to driving business strategy
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enterprise, transition, interaction, digital business, social networks, vendor evaluations, vision, communication, collaboration, market assessment
    
Jive
Published By: Jive     Published Date: Feb 12, 2015
Enabling a "digital business" is becoming an increasing priority for organizations; the transition to enabling a digital interaction model inside an organization is twofold. There are technologies that underpin interactions as well as the cultural and behavioral changes that support this transition. Enterprise social networks (ESNs), and more broadly, social workflow, can play a significant role in this particularly when thought of as both a platform and a social workflow embedded in business systems where users are getting work done. This study identifies several key areas of market opportunity and provides criteria by which vendors can be judged now and over the next 5 years.
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enterprise, transition, interaction, digital business, social networks, vendor evaluations, vision, communication, collaboration, market assessment
    
Jive
Published By: Jive     Published Date: Feb 12, 2015
The Forrester Wave can help your organization in evaluating an enterprise social platform. The full report covers 13 vendors with specific information on core functionality and strategy.
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enterprise, transition, interaction, digital business, social networks, vendor evaluations, vision, communication, collaboration, market assessment
    
Jive
Published By: Jive     Published Date: Feb 12, 2015
Remember getting your first box of LEGOS as a kid? How fun it was putting the pieces together, collaborating with your friends to create something new? Now, as an IT professional, assembling and maintaining a Lego-like collaboration infrastructure isn’t what you signed up for. Piecing together disparate systems of record for email, web meetings and other applications is about as painful as stepping on a pile of Legos. Download the e-book to learn how implementing a collaboration system connects systems of record the easy way.
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enterprise, transition, interaction, digital business, social networks, vendor evaluations, vision, communication, collaboration, market assessment
    
Jive
Published By: Jive     Published Date: Feb 12, 2015
With its in-depth guidance and independent third-party vendor evaluations, Gartner’s Magic Quadrant market assessment can assist your organization in implementing an effective communication and collaboration solution. The full report covers 17 vendors, with specific information on their ability to execute and completeness of vision.
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enterprise, transition, interaction, digital business, social networks, vendor evaluations, vision, communication, collaboration, market assessment
    
Jive
Published By: Jive Software     Published Date: Feb 04, 2013
Discover the power of the Social Intranet and how businesses today can work smarter, not harder. Learn how to increase work productivity and drive revenue through enterprise collaboration and communication.
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social intranet, enterprise collaboration, enterprise communication, enterprise social
    
Jive Software
Published By: Jive Software     Published Date: Feb 19, 2013
Social Business represents a fundamental shift in how businesses communicate. Don’t be the last to adopt the biggest innovation in corporate communication since email.
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social business software, social business, employee collaboration, employee productivity, brand loyalty, customer support
    
Jive Software
Published By: Jive Software     Published Date: Mar 11, 2013
3 secrets behind aligning employees to company strategy -- Download this white paper to learn 3 ways to align and engage employees with social software.
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social business, collaboration, community management, social enterprise, social software, employee engagement, social intranet, enterprise collaboration, enterprise communication, enterprise social, knowledge management, enterprise applications
    
Jive Software
Published By: Jive Software     Published Date: Mar 11, 2013
Innovation is the lifeblood of growth-oriented companies. In a fast-paced global marketplace that's more competitive than ever. Learn how to unleash the untapped potential in your company.
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social business, collaboration, community management, social enterprise, social software, employee engagement, social intranet, enterprise collaboration, enterprise communication, enterprise social, knowledge management, enterprise applications, business technology
    
Jive Software
Published By: Jive Software     Published Date: Mar 11, 2013
Take the productivity leap -- Boost output as efficient as possible, and bottom line will follow. You need engaged employees who can work together without obstacles. Learn 5 ways a collaboration platform can boost productivity for your company.
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social business, collaboration, community management, social enterprise, social software, employee engagement, social intranet, enterprise collaboration, enterprise communication, enterprise social, knowledge management, enterprise applications, business technology
    
Jive Software
Published By: Jive Software     Published Date: Feb 24, 2014
This IDC study addresses the management challenges and subsequent best practice outcomes that can be achieved through the integration of existing enterprise social network tools with other networks or enterprise applications.
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jive, idc, social business, social software, integration, enterprise social network, esn, unified communications, productivity, social networks, innovation management, socialytics, customer experience, social sales, social talent management
    
Jive Software
Published By: McAfee     Published Date: Sep 15, 2014
Attacks today incorporate increasingly sophisticated methods of social engineering and client-side software manipulation to exfiltrate data without detection. Some attackers leverage so-called spearphishing to entice employees to give up access information and spread their attacks to other enterprise systems; others use password crackers against compromised applications in order to gain further access rights to the network. The attackers might also set up channels for command and control communications with the compromised systems, as in the case of the Zeus or SpyEye bot infections.
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network protection, it security, firewall, hacker detection, security management
    
McAfee
Published By: MediaVantage     Published Date: Sep 10, 2010
Social media has evolved from a platform designed for personal interaction to a powerful business communications tool. Our latest white paper looks at how social media can benefit your organization and how you can make it work for you.
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mediavantage, social media, monitoring, public relations, strategy, investor relations
    
MediaVantage
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