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Published By: 8x8 Inc.     Published Date: Aug 09, 2017
The 8x8-CCNG survey shows more and more companies are moving their contact centers to the cloud, and for a range of reasons that is appealing to almost every business center. Most prominent among those objectives are better business continuity, scalability, supporting remote workers, and integrating new technologies like multi-channel capabilities. Does your contact center employ remote agents? More than half do or respondents do! Across industries, prioritizing top talent and supporting remote workers is a growing concern. Cloud contact centers support this objective by making the full set of technologies and features available to all users, wherever they are located. Download now to learn more.
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8x8, cloud contact center, remote work, scalability, cloud computing
    
8x8 Inc.
Published By: Aconex     Published Date: Jun 18, 2008
In the construction industry, as in business generally, risk management involves identifying risks, assessing them and then developing strategies to manage them. Organizations that manage risk well enjoy financial savings, greater productivity and service quality, improved success rates of new projects and better decision making. It is clear that, in today's complex business environment, risk factors are wide reaching, and are intrinsically linked to achieving organizational objectives.
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risk management, collaboration, web collaboration, web-based collaboration, aconex
    
Aconex
Published By: Adecco     Published Date: Sep 25, 2017
Until recently, the waterfall methodology of development and deployment had taken a strategic hold in the majority of enterprises. Enterprises have moved into the world of Agile, where different concepts are leveraged and the development process is handled in a completely different fashion. Agile development ideologies are proving to be a better way to deal with rapidly changing objectives and speeding the time-to-market for business applications, services and other customer- (or internal-) facing offerings. The ideas behind Agile extend beyond basic application development, and can benefit numerous projects by improving the process to achieve deliverables and garner improved productivity.
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agile, agile development, development process, waterfall, app
    
Adecco
Published By: Adobe     Published Date: Aug 22, 2013
This report gives customer experience professionals the tools and processes they need to act on digital customer experience improvement across touchpoints like websites, mobile phones, and tablets. Forrester recommends 10 tactics for evaluating digital touchpoints and determining customers' needs, proven and emerging methodologies for redesigning digital interactions, and best practices for ensuring that your digital experiences support your business objectives.
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customer experience management, digital experiences, customer experience
    
Adobe
Published By: Adobe     Published Date: Apr 20, 2016
To improve your customer engagement, you need to test and learn from every possible interaction. Forrester provides helpful steps and insights in their report, Optimize Customer Experiences with Online Testing and Continuous Optimization. Read the report to learn: • How to establish an online testing strategy based on continuous optimization • How to elevate your testing by achieving four crucial optimization objectives • Recommendations from Forrester on practical next steps in your optimization journey
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adobe, marketing, data driven marketing, continuous optimization, customer experience, customer engagement
    
Adobe
Published By: Adobe     Published Date: Mar 03, 2017
It’s time to pull your data out of silos so you can harness all your insights and provide the next best offer. Learn how to use new marketing technologies to create customized offers that steer customers to the right financial services and products for their needs. It’s all in our new white paper, More Precious than Gold. Read our paper to learn how to: • Define your customer engagement objectives • Create valuable and intriguing offers to engage customers • Effectively deliver compelling offers across multiple touch points • Optimize your next best offer through real-time testing
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data, marketing technology, customer engagement, data analysis
    
Adobe
Published By: Adobe     Published Date: Aug 09, 2017
First impressions matter, and the right imagery can mean the difference between content that moves the needle and content that’s ignored. Read our guide Beyond 1000 Words to learn: • Why the imagery you choose should be as strategic as the written message behind it • How to use imagery to enhance the impact of your content marketing efforts • What types of imagery you should use to meet your brand objectives
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imagery, impressions, content marketing, brand objectives
    
Adobe
Published By: Adobe     Published Date: Oct 24, 2018
The report combines data from a February 2018 executive survey of 401 email marketers and documented ESP demos related to three key themes. We also utilized vendor questionnaires and our near two-decades of knowledge of the providers in this sector. One-on-one phone interviews with several of the marketers who use these tools and our executive survey clients provided satisfaction data. The methodology details our entire recipe, but readers can feel confident in knowing that our vendor evaluation process is objective and does not stem from one analyst’s singular point of view. This guide also includes our analysis and perspective on vendors that did not for a variety of reasons participate in this research.
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Adobe
Published By: AdRoll     Published Date: Aug 22, 2017
Account-based marketing (ABM) is a combination of people, processes, and technology that, if deployed intelligently, will complement existing marketing programs to close bigger deals more efficiently. Account-Based Marketing: A Practical Guide is your manual to achieving that alignment and running efficient ABM. We’ll provide practical, actionable advice and tips on all aspects of ABM, with a bottom-up approach that asks and answers the question: “How?” How to set goals and objectives? How to select target accounts and specific roles? How to create a compelling buyer journey and, in turn, align content around it? We’ll then show you, step by step, how to roll out ABM campaigns and, critically, how to structure your CRM and marketing platforms around them. As a performance marketing platform that allows you to collect, analyze, and act on your data at scale, AdRoll is uniquely positioned to demonstrate how you can achieve this. So, if your company depends on closing long-cycle, mu
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account based marketing, marketing programs, adroll. crm
    
AdRoll
Published By: Anaplan     Published Date: Nov 27, 2017
"The pressure on sales to meet and exceed ever-increasing revenue targets is higher than ever before. At the heart of this challenge lies a complex analytical and modeling problem that involves data spread across many rigid–and usually disconnected–systems, teams, and geographies. Leading companies handle this problem by focusing first on creating a sales performance plan that is data-driven and tied to business objectives. The research report conducted by Harvard Business Review provides you with how today's sales executives: • Overcome technology weaknesses to uncover sophisticated analytics • Change ingrained, cultural tendances of sales organizations • Adopt dynamic practices to respond to change quicker"
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Anaplan
Published By: Anaplan     Published Date: Nov 27, 2017
"Your sales compensation plan must align to market practices to attract, motivate, and retain the right talent. But only 20 percent of companies surveyed reported complete alignment between the sales compensation program and company objectives. To achieve the full benefit of an aligned sales compensation plan and a productive sale force, it is best to streamline the many siloed sales planning processes, including: • Revenue • Cost of sales • Account potential • Sales capacity • Territory and quota • Sales forecasting Download this white paper to see how successful compensation programs can collate numerous data inputs and align processes to meet business goals."
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Anaplan
Published By: Anaplan     Published Date: Mar 29, 2018
As businesses grow more optimistic about opportunities for growth, the pressure is on for sales organizations to meet ever higher revenue targets. In a global survey on sales performance optimization by CSO Insights, 94 percent of respondents said their 2014 revenue targets were higher than last year’s. It’s no wonder that “capture new accounts,” cited by 60 percent of respondents, topped the list of objectives for 2014 in the study. At the same time, many sales reps are struggling to meet even their current quotas. And in an Aberdeen Group survey, nearly half identified insufficient revenue growth as the top pressure motivating them to pursue sales management initiatives ranging from building out the capabilities of sales teams to improving management practices and investing in technology tools.
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sales, performance, revenue, optimization, objectives, accounts
    
Anaplan
Published By: Anaplan     Published Date: Apr 02, 2019
Connected organizations collaborate across business functions to dynamically steer business performance. Previous generations of planning software have fallen short of this vision, making collaboration difficult to achieve, scattering data across multiple sources, and providing inflexible planning models that require heavy IT support. This landscape motivated Anaplan to develop an innovative platform that enables Connected Planning across the entire enterprise. The FSN Innovation Showcase highlights three major innovations that support these objectives: • Anaplan’s proprietary Hyperblock® technology • The App Hub, a suite of 250+ industry-leading solutions • Developments in machine learning and artificial intelligence
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Anaplan
Published By: Anaplan     Published Date: Apr 09, 2019
Connected organizations collaborate across business functions to dynamically steer business performance. Previous generations of planning software have fallen short of this vision, making collaboration difficult to achieve, scattering data across multiple sources, and providing inflexible planning models that require heavy IT support. This landscape motivated Anaplan to develop an innovative platform that enables Connected Planning across the entire enterprise. The FSN Innovation Showcase highlights three major innovations that support these objectives: • Anaplan’s proprietary Hyperblock® technology • The App Hub, a suite of 250+ industry-leading solutions • Developments in machine learning and artificial intelligence
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Anaplan
Published By: Aprimo     Published Date: Jan 31, 2012
om managing multiple programs across an ever-expanding network of channels to fulfilling constantly evolving objectives-today's marketers have to juggle changing priorities and reduced budgets while remaining bold, creative and responsive.
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aprimo, marketing, integrated marketing, marketing investments, integrated marketing system, marketing management strategy
    
Aprimo
Published By: Arcserve     Published Date: May 29, 2015
Today, data volumes are growing exponentially and organizations of every size are struggling to manage what has become a very expensive and complex problem. It causes real issues such as: • Overprovisioning their backup infrastructure to anticipate rapid future growth. • Legacy systems can’t cope and backups take too long or are incomplete. • Companies miss recovery point objectives and recovery time targets. • Backups overload infrastructure and network bandwidth. • Not embracing new technologies, such as cloud backup, because there is too much data to transfer over wide area networks.
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backup infrastructure, legacy systems, overload infrastructure, cloud, security, it management, knowledge management, data management
    
Arcserve
Published By: Arcserve     Published Date: May 29, 2015
Today, data volumes are growing exponentially and organizations of every size are struggling to manage what has become a very expensive and complex problem. It causes real issues such as: • Overprovisioning their backup infrastructure to anticipate rapid future growth. • Legacy systems can’t cope and backups take too long or are incomplete. • Companies miss recovery point objectives and recovery time targets. • Backups overload infrastructure and network bandwidth. • Not embracing new technologies, such as cloud backup, because there is too much data to transfer over wide area networks.
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backup infrastructure, legacy systems, overload infrastructure, cloud, security, it management, knowledge management, data management
    
Arcserve
Published By: Aria Systems     Published Date: Jun 15, 2016
"Differentiate your organization through customer engagement Improving customer experiences has replaced operational efficiency gains as the top objective in customer care executives’ agendas. This Aberdeen report details how “best-in-class” firms are achieving greater customer retention and annual growth as a result. Discover more in the report now >"
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Aria Systems
Published By: Astute IT DACH     Published Date: Feb 28, 2018
In modernen Unternehmen ist es üblich, dass Unternehmen über 80 % ihrer Workloads in einer virtuellen Infrastruktur bereitstellen, die Hunderte bis Hunderttausende virtuelle Maschinen umfassen kann. Während IT-Unternehmen und Produktionsteams beträchtliche Vorteile durch die Virtualisierung erzielt haben, bringt diese jedoch auch erhebliche Komplexität und Unsicherheit bei der Sicherung wichtiger Daten mit sich. Die Bereitstellung mehrerer Einzelprodukte zur Datensicherung verursacht Probleme bei der Interoperabilität, was zu Lücken bei der Datensicherung, Nichteinhaltung von Recovery Time Objectives und Recovery Point Objectives sowie zusätzlichen Gemeinkosten für Support und Wartung führen kann.
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netbackup, microsoft, herausholen, plattform, astute
    
Astute IT DACH
Published By: AstuteIT_ABM_EMEA     Published Date: Feb 28, 2018
In modernen Unternehmen ist es üblich, dass Unternehmen über 80 % ihrer Workloads in einer virtuellen Infrastruktur bereitstellen, die Hunderte bis Hunderttausende virtuelle Maschinen umfassen kann. Während IT-Unternehmen und Produktionsteams beträchtliche Vorteile durch die Virtualisierung erzielt haben, bringt diese jedoch auch erhebliche Komplexität und Unsicherheit bei der Sicherung wichtiger Daten mit sich. Die Bereitstellung mehrerer Einzelprodukte zur Datensicherung verursacht Probleme bei der Interoperabilität, was zu Lücken bei der Datensicherung, Nichteinhaltung von Recovery Time Objectives und Recovery Point Objectives sowie zusätzlichen Gemeinkosten für Support und Wartung führen kann.
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netbackup, microsoft, herausholen, plattform, astute
    
AstuteIT_ABM_EMEA
Published By: Avaya     Published Date: Jun 15, 2016
"Differentiate your organization through customer engagement Improving customer experiences has replaced operational efficiency gains as the top objective in customer care executives’ agendas. This Aberdeen report details how “best-in-class” firms are achieving greater customer retention and annual growth as a result. Discover more in the report now >"
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networking, crm, software
    
Avaya
Published By: Avaya     Published Date: Mar 15, 2019
Organizations around the globe are finding measurable success with their DCX initiatives, which has become a competitive differentiator, redefining loyalty by how well an organization engages, serves, and responds to customers and prospects. A recent global study by Nemertes Research shows that the metrics for DCX are so compelling, as business and IT leaders you must align on strategic goals and objectives you need to meet, and then move swiftly to launch your own DCX initiatives.
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Avaya
Published By: Avaya     Published Date: Mar 15, 2019
Organizations around the globe are finding measurable success with their DCX initiatives, which has become a competitive differentiator, redefining loyalty by how well an organization engages, serves, and responds to customers and prospects. A recent global study by Nemertes Research shows that the metrics for DCX are so compelling, as business and IT leaders you must align on strategic goals and objectives you need to meet, and then move swiftly to launch your own DCX initiatives.
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Avaya
Published By: Aventail     Published Date: Aug 21, 2009
The SSL VPN Toolkit provides vital information to help you at every stage of your decision process. In this one download you'll get Aventail's SSL VPN Technical Primer (a technology overview and an objective comparison of IPSec VPNs and SSL VPNs); SSL VPN Buyer's Guide (assessment criteria and questions to ask VPN vendors); and SSL VPN Purchase Checklist (SSL VPN requirements in six feature/function categories).
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ssl, vpn, ssl vpn, ssl vpn purchase, vpn purchase, buyers guide, buying guide, ipsec, ipsec vpn, comparison, system requirements, aventail
    
Aventail
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