task switching

Results 1 - 6 of 6Sort Results By: Published Date | Title | Company Name
Published By: IBM     Published Date: Apr 11, 2016
This paper will explore best practices for identifying and eliminating seven types of waste: Waiting, handoffs and task switching, motion, extra processes, extra features, partially completed work and defects.
Tags : 
ibm, software delivery, application platform, software development, business technology
    
IBM
Published By: IBM     Published Date: Dec 29, 2015
This paper will explore best practices for identifying and eliminating seven types of waste: Waiting, handoffs and task switching, motion, extra processes, extra features, partially completed work and defects.
Tags : 
ibm, software delivery, task switching, eliminate waste, defect, software development, it management
    
IBM
Published By: Oracle Service Cloud     Published Date: Mar 24, 2016
Despite the array of new technologies enabling customer contact across web and mobile channels, most serious interactions still have to pass through an agent in order to be resolved. Enterprises can push customers toward self-service, but in the end, people often still need to talk to other people. This means that, even in the best of circumstances, the customer experience is highly dependent on the capabilities of the agent manning the phones. That person needs more than skills and a beneficial temperament; they require a software environment that provides maximum space for flexibility, problem solving, and intuitive task switching.
Tags : 
oracle, service cloud, customer interaction, customer support
    
Oracle Service Cloud
Published By: IBM     Published Date: Oct 10, 2014
This paper will explore best practices for identifying and eliminating seven types of waste: Waiting, handoffs and task switching, motion, extra processes, extra features, partially completed work and defects.
Tags : 
ibm, software delivery, collaborative platform, investments, application delivery, customer feedback, standardized process, deployed, it landscape, delivery software, software development
    
IBM
Published By: IBM     Published Date: May 18, 2015
This paper will explore best practices for identifying and eliminating seven types of waste.
Tags : 
software development cycles, software delivery, eliminating waste, collaborative lifecycle management, clm, reduce cycle times, handoffs, task switching, software development, business technology
    
IBM
Published By: HotSchedules     Published Date: Feb 06, 2018
Moving from doing all your training on paper and in person to an online learning management system can be a daunting task. And switching from one LMS to another is a great time to reevaluate your program. But where to start? This ebook breaks it down in to six steps you can take internally to help you prepare to make the jump and launch a successful elearning program. As you prepare to move to a new LMS consider Clarifi Talent Development, the learning and performance management system designed for today’s workforce. It is the choice for leading brands like Brinker, Newk’s and Subway.
Tags : 
online, training, onboarding, employee, management, lms
    
HotSchedules
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.

“I am the Inspector Morse of IT journalism. I haven't a clue. D'oh” - Mike Magee