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Published By: NetIQ     Published Date: Dec 23, 2010
This white paper provides the steps to successfully implement the critical security controls listed in the CAG in order to avoid "adding another checklist" to an already overburdened and underfunded organization that is struggling to meet growing security and compliance demands. It also describes how NetIQ can help federal agencies implement and automate these controls.
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netiq, consensus audit guideline, cag, security control, federal agencies, cyber security, information security management
    
NetIQ
Published By: McAfee     Published Date: Feb 06, 2013
This paper explores the subject of continuous compliance versus audit-driven compliance, as well as how an ongoing approach to compliance makes compliance a positive force for securing data and systems.
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continuous compliance, siem, continuous pci dss 2.0, fisma, security monitoring, pci compliance
    
McAfee
Published By: KPMG     Published Date: Aug 21, 2019
CEOs seeking to disrupt their sector rather than be disrupted, are turning to Agile development methods in order to accelerate development and rapidly adapt to changes in business requirements. Agile development is a group of methodologies, utilising incremental, iterative work sequences or sprints delivered by cross-functional teams and represents a fundamentally different way of working from traditional waterfall development. One of the major barriers to successful adoption of Agile ways of working, is a lack of industry consensus on how to successfully contract for Agile. The traditional Time & Materials approach is slow, and can obstruct collaboration. This paper discusses the alternative models for sourcing Agile and gives recommendations that benefit both customer and suppliers.
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KPMG
Published By: Oracle     Published Date: Aug 17, 2017
En este informe, Oracle Hospitality confía a Technomic la realización de un estudio entre más de 200 cadenas y operadores independientes. El objetivo es determinar cómo gestionan el control de costes de personal, inventario y prevención de pérdidas. ¿Cuáles son sus prioridades? ¿A qué principales problemas se enfrentan? ¿Cómo se pueden gestionar más eficazmente los costes?
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gestión del personal, control del inventario, prevención de pérdidas, informes y análisis, previsión y presupuestos, gestión de cocina
    
Oracle
Published By: Microsoft     Published Date: Jul 07, 2016
Enable, protect, and manage mobile productivity Protecting email and other corporate data on mobile devices—without bogging down workers—is one of today’s biggest challenges faced by IT pros today. With the massive, global proliferation of mobile devices, it can be a struggle to manage and secure these devices and your data, both on approved enterprise applications and shadow IT. Download this free e-book to learn how to control the uncontrollable and create a solution that: • Enables continuous management, so your employees are more productive. • Offers threat protection, so you can detect abnormal user behavior, suspicious activities, known malicious attacks, and security issues right away. • Guards against data leakage. • Provides security after loss or theft of mobile devices. • Helps protect your Microsoft Office email, files, and apps.
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mobile devices, enterprise, best practices, management
    
Microsoft
Published By: Windstream     Published Date: Apr 23, 2013
Organizations should gain several advantages from server virtualization and cloud computing that will improve their overall ROI. This whitepaper discusses the best approach to saving precious IT budgets.
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windstream, windstream communications, cloud computing, virtualization, server virtualization, roi, operational budget
    
Windstream
Published By: SAP SME     Published Date: Aug 13, 2015
5 ejemplos de empresas exitosas alrededor del mundo que lo inspirarán para transformar la experiencia de su cliente, e incrementar sus ingresos: • 21Diamonds, maximiza las ventas de joyas personalizadas • Smith aumenta la ventas on-line • Galerías Lafayette brinda una excepcional experiencia de compra onmincanal • Grupo Leather&Schuh lleva la experiencia de cliente a un nuevo nivel • Entertainer sube los niveles de reputación de la marca y las ventas on-line
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b2c, negocio a consumidor, plataforma digital, comercio electrónico, e-commerce, proyecto de comercio electrónico, omnicanalidad, iniciativa de comercio
    
SAP SME
Published By: Oracle     Published Date: Aug 17, 2017
50% de los clientes no quieren ser atendidos por un robot, pero el 80% de los operadores dicen que los robots estarán limpiando restaurantes en 2027 50% de los clientes quieren ser reconocidos sin dar un nombre o tarjeta de fidelidad 54% de los operadores de restaurantes les gustaría introducir la inteligencia artificial en la gestión de la planificación de menús
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predecir, las tendencias de, consumo y buscar, innovaciones que mejoren, las experiencias de los clientes
    
Oracle
Published By: OutlookSoft     Published Date: Apr 03, 2007
Never has the need for a modern corporate performance management (CPM) solution -- one that unifies the "big three" processes of planning, budgeting, and forecasting -- been more critical to regaining and sustaining the accuracy, consistency, and transparency you expect from your numbers. Read this white paper to learn more.
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performance management, business management, business process management, bpm, forecasting, finance, accounting, erp
    
OutlookSoft
Published By: Skillsoft     Published Date: Jul 23, 2014
This ExecBlueprint provides practical advice for developing such a code that will go beyond “window dressing” and inspire leaders and employees alike to build and sustain a compliant and ethical culture. While acting ethically is important for its own sake, the authors also provide pragmatic reasoning for fostering such a culture: ethical organizations earn the trust — and loyalty — of employees, customers, and investors. Accordingly, the code should be simple to understand, widely circulated, and aggressively enforced. But most importantly: adherence starts at the top.
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skillsoft, ethical workplace, compliance, code of conduct, industry standards, rules, employee behavior, corporate behavior
    
Skillsoft
Published By: IBM     Published Date: Oct 06, 2014
Business Intelligence (BI) has become a mandatory part of every enterprise’s decision-making fabric. Unfortunately in many cases, with this rise in popularity, came a significant and disturbing complexity. Many BI environments began to have a myriad of moving parts: data warehouses and data marts deployed on multiple platforms and technologies – each requiring significant effort to ensure performance and support for the various needs and skill sets of the business resources using the environment. These convoluted systems became hard to manage or enhance with new requirements. To remain viable and sustainable, they must be simplified. Fortunately today, we have the ability to build simpler BI technical environments that still support the necessary business requirements but without the ensuing management complexity. This paper covers what is needed to simplify BI environments and the technologies that support this simplification.
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data warehouses, bi environments, bi technologies, faster deployments, knowledge management
    
IBM
Published By: ServiceSource     Published Date: Sep 15, 2015
Today, every B2B company is feeling the heat. Investors and shareholders expect high growth and anything less is not good enough for Wall Street. While a new company can drive growth from new customer acquisition, maximizing customer lifetime value is the secret to sustainable and predictable growth.
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ServiceSource
Published By: Tririga     Published Date: Nov 14, 2011
Take a look at this white paper to find out how asset and integrated workplace management can help create smarter buildings!
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sustainable, operations, business, integrated, resources, consumption, competitive advantage
    
Tririga
Published By: Zendesk     Published Date: Dec 10, 2018
El comienzo de un nuevo capítulo de su negocio (ya sea porque quiere penetrar en un segmento de más alta calidad o porque está añadiendo productos y funciones) significa una excelente oportunidad para expandir con inteligencia sus operaciones de atención al cliente. Ya sabemos que los clientes prefieren el autoservicio cuando tienen a su disposición una base de conocimientos. Un informe de Gartner, calcula que los CIO pueden reducir el costo de la atención al cliente en un 25 % o más si se cuenta con la disciplina apropiada de administración de conocimientos. Si ha estado esperando una buena razón para dar el salto hacia el autoservicio, este informe técnico le demostrará cómo usted y sus agentes de hecho ya están realizando las actividades necesarias para ofrecer un autoservicio de primera, día tras día.
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Zendesk
Published By: ArcSight     Published Date: Mar 03, 2009
This document provides an overview of the drivers for Log Management scalability and outlines the key requirements to consider as part of the evaluation process.
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log management, security, fraud, insider threat, suspicious network activity, pci dss, hipaa, sox
    
ArcSight
Published By: SAP     Published Date: Mar 29, 2011
Consider how SAP can help you improve customer relationship management. Build a synergistic ecosystem with employees, customers, and partners to deliver customer value - where customer demand drives the supply chain and customer insight inspires innovation. Quickly respond to sustain competitive advantage and profitability.
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sap crm, ecosystem, crm deployment, crm culture
    
SAP
Published By: IBM US Smarter Buildings     Published Date: Jan 10, 2012
Download this white paper to learn the practical strategies, targeted initiatives and deployed technologies used by organizations that have "crossed the sustainability chasm", using findings from a wide-ranging survey of 130 sustainability-focused professionals.
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ibm, smarter buildings, sustainability, environmental sustainability, energy goals, energy performance
    
IBM US Smarter Buildings
Published By: Tririga     Published Date: Nov 10, 2011
This white paper covers the primary findings from the Sustainable Asset Management Survey conducted by TRIRIGA and Gartner.
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sustainability, strategies, tactics, tririga, gartner, energy, environmental programs, facilities
    
Tririga
Published By: Zendesk     Published Date: Dec 10, 2018
En el mercado global de software de atención al cliente, Zendesk nuevamente se destaca como líder en el Cuadrante mágico de CRM para centros de interacción con los clientes de Gartner 2018. Cada año, la firma Gartner lleva a cabo un análisis exhaustivo de los proveedores de servicio de atención al cliente y las aplicaciones de soporte. Creemos que el informe Cuadrante mágico de CRM para centros de interacción con los clientes de Gartner proporciona información valiosa para los líderes empresariales interesados en soluciones tecnológicas diseñadas para interactuar con sus clientes. Una vez más, Zendesk se destaca en el cuadrante de líderes del informe de 2018, algo que, para nosotros, refleja el éxito de nuestros 125.000 clientes, como Airbnb, Tesco y la Universidad de Tennessee. Solo el último año hemos conquistado varios avances importantes, como el lanzamiento de funciones de autoservicio impulsadas por tecnología de IA, hecho que nos ha permitido proyectar ingresos de más de $500 mi
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Zendesk
Published By: SAP SME     Published Date: Aug 13, 2015
¿Cómo puede saber si ha llegado el momento de cambiar de plataforma? Lea el documento informativo y aumente su ROI. No pierda más y comience a capturar todas las oportunidades de ingresos disponibles.
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omnicomercio, plataforma, sistema de comercio, e-commerce, comercio electrónico, ventas en línea, tienda online, ventas móviles
    
SAP SME
Published By: Workday     Published Date: Jan 09, 2019
You know your company culture is a huge factor in attracting great employees as well as keeping them happy. But how do you actually change your culture and deliver meaningful employee experiences? Libby Sartain has a few ideas. As a proven HR superstar, she’s led culture overhauls at places such as Southwest Airlines and Yahoo. Discover Libby’s secrets to creating a positive, sustainable culture and employee experience.
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Workday
Published By: IBM     Published Date: Jul 07, 2016
See how and why businesses everywhere are using SAP HANA on SUSE Linux Enterprise Server and IBM Power Systems to improve productivity, reduce cost, and gain insight.
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ibm, ibm power systems, sap, sap hana, linux, suse linux enterprise server, open source, knowledge management
    
IBM
Published By: Customer Insight Group     Published Date: Oct 18, 2010
Customer-centricity entails a company understanding individual customers needs and improving the customer experience there by creating sustainable and profitable customer relationships impermeable by competitors.
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customer insight group, customer centricity, customer relationships, profitability, loyalty, fiscal growth.
    
Customer Insight Group
Published By: Customer Insight Group     Published Date: Oct 22, 2010
Customer-centricity entails a company understanding individual customer needs and improving the customer experience thereby creating sustainable and profitable customer relationships impermeable by competitors.
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customer insight group, customer centricity, loyalty
    
Customer Insight Group
Published By: Innotas     Published Date: Apr 04, 2010
Find out why top down alignment between IT and the Business is now a mandate and read about how Business can participate when IT prioritizes both sustaining and strategic work.
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innotas, it governance, enterprise services, it management, strategy, accountability, cost saving, business intelligence
    
Innotas
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