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Published By: Genesys     Published Date: Jun 11, 2013
Your new all-in-one contact center should include all of the tools needed to support efficient and effective customer service. Great contact center solutions allow you to do more with less; less IT time to deploy and monitor; less agent time to answer and resolve customer requests; and less administrator frustration as they try to adjust resources to meet operational demand.
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contact centers, customer service, solution, technical, technology, drive business, voice, strategy, networking, knowledge management, data management, business technology
    
Genesys
Published By: Silverpop     Published Date: Feb 04, 2013
Silverpop asked some of its partners for their expert ideas on ways to solve four of the most common dilemmas in the digital marketing marketplace.
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digital marketing, email marketing, engagement, newsletter, automation
    
Silverpop
Published By: NETIQ     Published Date: Sep 09, 2013
Virtualization technology can solve the cost vs. time dilemma that traditional data recovery solutions pose, enabling organizations to quickly and cost-effectively recover all server workloads. To learn more, download your copy of this NetIQ paper today.
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netiq, white paper, disaster recovery, workload mirroring, removable-media backup, server workload, virtualization technology, security
    
NETIQ
Published By: Dell Software     Published Date: Apr 17, 2013
Get a CIO’s View of Application Performance Monitoring In this white paper, learn more about the power and promise of application performance monitoring. See how you can elevate IT effectiveness to improve service delivery, resolve problems faster, and proactively meet business needs. Read this paper today.
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cio, dell, application performance management, white papers, resolve problems faster, it effectiveness
    
Dell Software
Published By: Dell & Microsoft     Published Date: Mar 06, 2014
Many small business people today are constantly on the move. So when it comes to purchasing new computers, it’s tough to decide whether a desktop, laptop, or tablet will give you the most bang for your buck. Download this 2-minute video to learn how a small business owner chose the Dell XPS 18 Portable All-in-One Desktop with Touch and got all three options in one, with benefits including: o The new Windows, which allows for increased productivity and ease-of-use with touch-based apps o Desktop power made portable o A huge 18.4” Full-HD touch display for amazing presentations (no need to lug a projector) o Built-in feet, with an optional docking stand and keyboard for when you’re in the office Download this short video and see how the Dell XPS 18 can help organize your life and solve your digital business challenges.
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dell, windows 8, dell xps 18, tablet, large screen tablet, mobile, mobile presentations, business tablet
    
Dell & Microsoft
Published By: NetApp     Published Date: Dec 08, 2014
This paper examines that there are all sorts of elements—differing applications, attitudes, budgets, outcomes for the business—that go into the decision of how much and what type of solid-state storage to use. And how this large range of use cases inherently means that users are going to need a portfolio of solid-state deployment options because no single product is going to solve everything for everyone. The paper then examines NetApp’s flash portfolio and belief that the right storage solution at all times balances performance, capacity, functionality and manageability: this means that for flash too, multiple approaches will become the standard for enterprises as they evolve their long-term IT strategies.
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flash storage, flash solutions, it-strategies, netapp, business objectives, solid-state storage, it strategies, it management
    
NetApp
Published By: Globalscape     Published Date: Mar 21, 2014
Email. It can be the source of some of IT's biggest headaches. As it eats up storage and bandwidth, it also opens up holes in your IT security plan. But there is good news. Mail Express can easily solve your most troublesome headaches surrounding email and it can reduce costs, too!
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file transfer, file sharing, mft, mobile security, data protection, internet security, network security, data security, eft, mail express, it management
    
Globalscape
Published By: HP     Published Date: May 05, 2014
Performance testing solves application issues potentially impacting revenue, productivity, and brand recognition: Discover how Telus has reduced the number of performance issues introduced by IT releases and saved well over $10M in business impact costs (revenue loss/workaround expenses/impact on brand name) since 2011 using HP Performance Center. TELUS is a leading national telecommunications company in Canada, with $10.9 billion of annual revenue and 13.1 million customer connections.
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it management, knowledge management, enterprise applications
    
HP
Published By: Delphix     Published Date: Jun 27, 2014
Most data masking products can create masked data copies but not distribute or update them, resulting in projects that fail to live up to expectations. Learn why Delphix’s Agile Masking solution is the only product that solves both masked data creation and delivery challenges.
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data security, masking products, agile masking, solution, creation, delivery, security, it management, data management
    
Delphix
Published By: Polycom     Published Date: Nov 09, 2015
When it comes to conference calling, the lack of clarity, background noise, and volume issues that you experience on a standard phone, are all solved by a dedicated conference phone—you can hear the difference. This can have a real impact if you’re teleconferencing on a regular basis and you want to remain alert, attentive and productive.
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polycom, conference call, background noise, clarity, teleconferencing, knowledge management, business technology
    
Polycom
Published By: CA Technologies     Published Date: Aug 10, 2015
As organizações ágeis de hoje delegam às equipes de operações um tremendo desafio: implementar novas versões em produção imediatamente depois de completar o desenvolvimento e a prova. Para garantir a implementação exitosa dos aplicativos, se requer um processo automático e transparente. Este proceso é conhecido como Zero Touch Deployment™. Este white paper revisa os dois enfoques de Zero Touch Deployment: uma solução baseada em scripts e uma plataforma de automatização da implementação. O artigo explica como cada um pode resolver os principais desafios tecnológicos e organizacionais que enfrentam as organizações ágeis quando elas se dispõem a por em prática um sistema de implementação automática.
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CA Technologies
Published By: IBM     Published Date: May 22, 2015
In this webinar, we will discuss the broad range of IBM deployment approaches that can help organizations solve their business challenges and achieve a higher ROI from analytics.
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analytics, roi, management, ibm, strategy
    
IBM
Published By: Dell EMC     Published Date: Aug 18, 2017
Manage your data challenges. With a one-step, high-value solution that resolves storage challenges & delivers efficiencies and expansion of tomorrow.
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data management, data storage, storage challenges, nas, nas storage
    
Dell EMC
Published By: Dell EMC     Published Date: Dec 01, 2017
Hyperconverged infrastructure (HCI) is becoming a popular architecture choice, particularly for businesses consolidating infrastructure as part of a hybrid IT strategy to extend compute and storage resources outside the enterprise. At its current level of progress, HCI could soon become a foundation layer for the next generation of infrastructure at enterprises, midsized companies and remote deployments. Hybrid cloud is the next frontier for HCI, with most players looking to develop cloud orchestration and workload-migration capabilities to become hybrid cloud enablers for enterprises and service providers. Today, many organizations still have questions and uncertainty about HCI: What are the most effective uses of HCI today and in the future? Who benefits from HCI, and who doesn’t? What enterprise infrastructure challenges could be solved with HCI? This report will provide data and analysis to provide perspective on how the HCI market could be evolving, and to better understand
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Dell EMC
Published By: Dell EMC     Published Date: Dec 01, 2017
perconverged infrastructure (HCI) is becoming a popular architecture choice, particularly for businesses consolidating infrastructure as part of a hybrid IT strategy to extend compute and storage resources outside the enterprise. At its current level of progress, HCI could soon become a foundation layer for the next generation of infrastructure at enterprises, midsized companies and remote deployments. Hybrid cloud is the next frontier for HCI, with most players looking to develop cloud orchestration and workload-migration capabilities to become hybrid cloud enablers for enterprises and service providers. Today, many organizations still have questions and uncertainty about HCI: What are the most effective uses of HCI today and in the future? Who benefits from HCI, and who doesn’t? What enterprise infrastructure challenges could be solved with HCI? This report will provide data and analysis to provide perspective on how the HCI market could be evolving, and to better understand th
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Dell EMC
Published By: Dell EMC     Published Date: Dec 01, 2017
Hyperconverged infrastructure is becoming a popular architecture choice, particularly for businesses consolidating infrastructure as part of a hybrid IT strategy to extend compute and storage resources outside the enterprise. At its current level of progress, HCI could soon become a foundation layer for the next generation of infrastructure at enterprises, midsized companies and remote deployments. Hybrid cloud is the next frontier for HCI, with most players looking to develop cloud orchestration and workload-migration capabilities to become hybrid cloud enablers for enterprises and service providers. Today, many organizations still have questions and uncertainty about HCI: -What are the most effective uses of HCI today and in the future -Who benefits from HCI, and who doesnt -What enterprise infrastructure challenges could be solved with HCI This report will provide data and analysis to provide perspective on how the HCI market could be evolving, and to better understand the ke
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Dell EMC
Published By: Datadog     Published Date: Oct 27, 2016
How to detect them, why they occur and how to resolve them
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datadog, aws, ec2 performance, information technology, software development, scalabilty, cloud monitoring, it management
    
Datadog
Published By: Akamai Technologies     Published Date: Nov 02, 2018
Which bot management solution is right for you? Bots are responsible for 30% to 70% of website traffic. They range from good to middling to bad, and from simple to sophisticated. Many bot management vendors say they can solve your bot problem. But can they really? This e-book provides guidance on how to evaluate bot management solutions and understand what the differences mean for you and your customers. We cover the top 10 things to consider when selecting a bot management solution, from accuracy and API protection to flexibility and resilience over time. In viewing this Akamai content, we would like to share your data with Akamai. Click here for more info or to opt out.
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Akamai Technologies
Published By: IBM     Published Date: Jul 20, 2016
Smart organizations are consistently looking for ways to determine just how effective and capable candidates can be in the workplace. Sure, these candidates have said they can solve this algorithm or resolve that customer problem, but how do they stack up with internal success standards? That's why pre-hire assessments are valuable - they provide extensive insights into candidates' skill sets, pain points, ideal working environments, and more. Such information can then be used to make more informed hiring decisions that can be a game changer for the future success of any company.
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ibm, recruiting, talent acquisition, pre-hire assessments, aberdeen group, human resource technology
    
IBM
Published By: AWS     Published Date: Nov 12, 2018
If your organization runs VMware vSphere-based cloud infrastructure in your on-premises data center, but you have been reluctant to migrate applications to the cloud for fear of losing some VMware vSphere-based cloud capabilities, VMware Cloud on AWS solves this problem by seamlessly integrating your familiar VMware virtualization and cloud management tools with Amazon Web Services (AWS). Many organizations believe that moving their applications to the cloud makes it necessary to introduce new tools, skills, and processes. This can present a new set of challenges because learning to use new tools, applying new skills, and adapting to new processes can be costly and time-consuming. In this eBook, we dive deeper into how these challenges can hinder hybrid cloud adoption and cover how VMware Cloud on AWS can help your organization overcome these challenges. Join our webinar to learn The benefits of Disaster Recovery-as-a-Service (DRaaS), delivering on-site protection. How automated or
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AWS
Published By: AWS     Published Date: Nov 12, 2018
If your organization runs VMware vSphere-based cloud infrastructure in your on-premises data center, but you have been reluctant to migrate applications to the cloud for fear of losing some VMware vSphere-based cloud capabilities, VMware Cloud on AWS solves this problem by seamlessly integrating your familiar VMware virtualization and cloud management tools with Amazon Web Services (AWS). Many organizations believe that moving their applications to the cloud makes it necessary to introduce new tools, skills, and processes. This can present a new set of challenges because learning to use new tools, applying new skills, and adapting to new processes can be costly and time-consuming. In this eBook, we dive deeper into how these challenges can hinder hybrid cloud adoption and cover how VMware Cloud on AWS can help your organization overcome these challenges. Join our webinar to learn How to take advantage of flexible consumption models to align hybrid cloud adoption with your business
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AWS
Published By: Genesys     Published Date: Jul 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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Genesys
Published By: Palo Alto Networks     Published Date: Sep 30, 2016
Great thinkers like Aristotle, Descartes and Elon Musk have said that, in order to solve really hard problems, you have to get back to first principles. First principles in a designated problem space are so fundamental as to be self-evident; so true that no expert in the field can argue against them. They are atomic. Experts use them like building blocks to derive everything else that is worth knowing in the problem domain. In this paper, I propose that the first principle for all network defenders is to prevent high-risk material impact to the organization.
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palo alto, network defenders, security practitioners, security
    
Palo Alto Networks
Published By: Lookout     Published Date: Mar 28, 2017
Enterprise mobility started with the Blackberry, a revolutionary messaging device that solved security concerns by giving IT managers the ability to set many restrictions on its functionality. In the following years, employees started using fully-functional, internet-capable smartphones in their personal lives and demanded the same capabilities at work.
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enterprise, mobile, security, lookout, revolutionary
    
Lookout
Published By: CrowdStrike     Published Date: Feb 01, 2017
One of the biggest challenges to effectively stopping breaches lies in sifting through vast amounts of data to find the subtle clues that indicate an attack is imminent or underway. As modern computer systems generate billions of events daily, the amount of data to analyze can reach petabytes. Compounding the problem, the data is often unstructured, discrete and disconnected. As a result, organizations struggle to determine how individual events may be connected to signal an impending attack. Download the white paper to learn: • How to detect known and unknown threats by applying high-volume graph-based technology, similar to the ones developed by Facebook and Google • How CrowdStrike solved this challenge by building its own proprietary graph data model • How CrowdStrike Threat Graph™ collects and analyzes massive volumes of security-related data to stop breaches
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CrowdStrike
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