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Published By: SumTotal, a Skillsoft Company     Published Date: Jun 24, 2016
The Skillsoft Learning and Talent Maturity Framework™ is designed to help organizations chart a path to actualize a self-developing organization reality. The framework is based on observations of more than 6,700 organizations with 45 million employees. By taking the complimentary diagnostic, organizations can gauge their current maturity level across nine indicators. At the end of the diagnostic, respondents will receive a report with their current maturity results, as well as prescriptions for advancing to the next stage. As more HR teams resolve to leverage the insights of forward-looking practices and initiate action toward progress, the field itself will become a more indispensable partner to the business. It’s an exhilarating opportunity that simply must be seized.
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best practices, business optimization, business management, organization, talent management
    
SumTotal, a Skillsoft Company
Published By: MuleSoft     Published Date: Oct 13, 2015
News Corporation, a global multimillion dollar media company, was facing serious challenges due to digital transformation. Learn how MuleSoft's approach to enterprise integration, API-led connectivity, helped them solve the following challenges: -Changing consumer behavior impacting sales and advertising -The urgent need to deliver content through mobile and other popular digital channels -An aggressive timeline to launch new channels to gain readership and revenue
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media disruption, consumer behavior, digital channels, mobile, readership and revenue, enterprise applications
    
MuleSoft
Published By: Code42     Published Date: Apr 22, 2016
Rapid changes in technology and software, and the nearly universal shift to electronically stored information (ESI), has made eDiscovery more complex and expensive. In a movement to simplify and standardize their procedures—and dissolve some of the extra tensions surrounding litigation—many organizations are bringing phases of the eDiscovery process in house, in particular legal hold. Among other benefits, Code42 eDiscovery simplifies legal hold management. Litigation preparation can be a large task crossing over many departments, but will consistently feature two main players: Legal and IT. This document focuses on those two groups, and aims to enable one to see the eDiscovery world through the point of view of one group—or the other. Read more to find out the details.
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code 42, legal process, ediscovery, litigation issues, enterprise applications
    
Code42
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
In 2015, mobile devices are becoming ubiquitous with daily life. This connection has made its way from the consumer world to the B2B world. But this is not only the case for that outside sales person or the execuitve who is on the plane next to you speaking with investors. Three-fourths of organizations in Aberdeen reseach have a mobile initiative in place specific to field service, with nearly two-thirs having that program in place for more than two years. But what does a mobile initiative mean? Is it enough to roll out the latest mobile devices for the field team? Is there a difference between a device with some bells and whistles, or toll that empowers the field with access to the insights needed to solve customer issues in real time?
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aberdeen, oracle, service cloud, mobile, business technology
    
Oracle Service Cloud
Published By: Oracle Service Cloud     Published Date: Mar 24, 2016
Despite the array of new technologies enabling customer contact across web and mobile channels, most serious interactions still have to pass through an agent in order to be resolved. Enterprises can push customers toward self-service, but in the end, people often still need to talk to other people. This means that, even in the best of circumstances, the customer experience is highly dependent on the capabilities of the agent manning the phones. That person needs more than skills and a beneficial temperament; they require a software environment that provides maximum space for flexibility, problem solving, and intuitive task switching.
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oracle, service cloud, customer interaction, customer support
    
Oracle Service Cloud
Published By: Staples Business Advantage     Published Date: May 02, 2017
Being an office manager is a big job. You’re expected to predict the future, read minds, solve any problem, and make it all look easy. But it’s not easy. These 10 tips will make your job as an office manager more manageable.
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office manager, administrative assistant, time saving, career development, office hacks
    
Staples Business Advantage
Published By: Staples Business Advantage     Published Date: Jun 23, 2017
A manager’s duties are put to the test when a crucial member of the team develops tendinitis and can no longer work. With one simple change, Hotel Allegro was back on track.
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assisting solutions, customer service, workday pain, work injury
    
Staples Business Advantage
Published By: Citrix ShareFile     Published Date: Apr 11, 2017
Some financial professionals store or share terabytes of electronic information, including quarterly reports, billing statements or even sensitive personal data belonging to clients. Read this e-Book to better understand your security risks. You’ll learn: • The common challenges of data security • Steps to solve these challenges • And much more
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data security, financial services, client data protection, security risk
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Apr 14, 2017
Some financial professionals store or share terabytes of electronic information, including quarterly reports, billing statements or even sensitive personal data belonging to clients. Read this e-Book to better understand your security risks. You’ll learn: • The common challenges of data security • Steps to solve these challenges • And much more
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data security, data protection, network security, firewall security, it security, technology security
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Apr 14, 2017
Some financial professionals store or share terabytes of electronic information, including quarterly reports, billing statements or even sensitive personal data belonging to clients. Read this e-Book to better understand your security risks. You’ll learn: • The common challenges of data security • Steps to solve these challenges • And much more
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data security, data protection, network security, firewall security, it security, technology security, anti virus
    
Citrix ShareFile
Published By: ThousandEyes     Published Date: Aug 04, 2017
ThousandEyes monitors and solves application delivery problems throughout the Internet due to data center outages, ISP performance, CDN caching and DNS availability.
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data center, application delivery, isp performance, cdn caching, dns availability
    
ThousandEyes
Published By: Frontier Communications     Published Date: Dec 29, 2017
As a business owner, you’re used to wearing several hats. However, you don’t always have the time or expertise needed for those various roles. So what do you do when you need help but don’t have the resources to bring on a full-time team member? The answer could lie in temporary consulting. If the role you’re struggling with most is in the information technology (IT) department, bring in an IT consultant to solve important technological problems and/or implement new systems. Hiring a temporary IT consultant to work on specific tasks can be more time and cost efficient than hiring a full-time IT employee. Here’s how to find the right IT consultant.
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Frontier Communications
Published By: Microsoft     Published Date: Jul 20, 2018
If you’re like most developers, you spend about two-thirds of your time building and the rest of your time learning. Sometimes your research is proactive, based on personal interest or a desire to maintain your skills, but more likely it’s out of necessity—learning what you need to tackle your next big project. Not long ago, new projects assumed an on-premises or hosted approach, forcing you to spend considerable time on essential requirements like scalability, availability, and security. Today, you still must deliver on those essentials, but the apps you’re building need to do a lot more: support millions of users, span the globe, make sense of petabytes of data, and delight users in new ways. Cloud services not only deliver “built-in” scalability and availability, but also provide an unprecedented range of prebuilt functionality for driving innovation into your apps—ready to evaluate for your next project, without your having to worry about physical infrastructure and the related ove
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Microsoft
Published By: Microsoft     Published Date: Jul 20, 2018
Cloud computing has ushered in a golden era for software companies. The cloud’s low barrier to entry allows creativity to flourish, especially for software developers who are creating applications directly on cloud-based infrastructure. Cloud-based infrastructure enables developers to do what they love: solve business problems and bring innovative new ideas to life, using their choice of tools. In a Software as a Service (SaaS) model, applications can easily be deployed to a cloud service, and delivered to clients who appreciate the ease of access and low cost. The cloud model relieves the developer and the enterprise IT professional from the burden of managing or maintaining capital-intense infrastructure. But the cloud’s low barrier to entry also allows competing software providers to enter the market every day, from every sector. Independent software vendors, or ISVs, are pressured by increased competition to deliver their applications faster, with greater functionality and ease of
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Microsoft
Published By: Microsoft     Published Date: Jul 20, 2018
Kevin Ashton founded the Auto-ID Center at the Massachusetts Institute of Technology, and has done pioneering work in radio-frequency identification and sensor technology. Ashton is known for coining the term “the Internet of Things” to describe a system where the Internet is connected to the physical world via ubiquitous sensors. In 2015, he spoke at a European customer service conference and noted that field service management is the first industry being transformed by IoT. Some people in the industry have noted that the entire IoT concept came from trying to solve field service problems in 1999. IoT’s origin story lies in field service management. Clearly, field service management and IoT are deeply intertwined. But how are the changes being implemented? And how can you benefit from them?
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Microsoft
Published By: Interactive Intelligence     Published Date: Oct 10, 2012
Nearly two-thirds of customers who try to solve issues online or through an interactive voice response (IVR) system inevitably choose to speak with an agent. Can smartphone applications change this interaction landscape for the better?
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mobile apps, mobile self-service, mobile applications, customer interactions, business technology
    
Interactive Intelligence
Published By: GFI Software     Published Date: Mar 21, 2011
In under three minutes, this video highlights the key pain points and issues that are solved by using GFI MailArchiver while providing a quick product overview.
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gfi, corporate email archiving, gfi mail archiver, quick tour
    
GFI Software
Published By: IBM     Published Date: Apr 22, 2008
Energy costs are rising. Floor space is shrinking. And demand for IT capacity continues to grow. In this white paper, IBM reveals the next generation data center: scalable, modular data centers (SMDC). Brief case studies illustrate how specific SMDC solutions helped solve critical business issues, such as outdated infrastructure and scalability.
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data center, datacenter, efficiency, efficient, energy efficient, ibm, opt it, ibm opt it, infrastructures, networking
    
IBM
Published By: IBM     Published Date: Dec 30, 2008
Corporate master data is a critical asset that must be increasingly managed within and beyond the enterprise, primarily to solve business problems in compliance, customer service, sales, and marketing. Such master data may be indentified, harmonized and integrated at multiple levels of the software stack to materialize a single customer view (or supplier, product, view etc.).
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ibm, enterprise master data management, corporate master data, data integration, enterprise applications, data management
    
IBM
Published By: IBM     Published Date: Aug 10, 2009
Digital Media convergence, Web 2.0 and social networking's growing influence are forcing Telecommunications companies to transform their service offerings. Watch this webcast to learn about IBM's asset-based telecommunications solutions that solve our clients most important challenges.
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web 2.0, social networking, telecommunications, digital media, collaboration, ibm, empowering people, spde, cem, customer experience management, blogs, wikis, user profiles, tagging, feeds, mobile services, lotus, wireless, enterprise applications
    
IBM
Published By: NexGen     Published Date: Feb 09, 2015
Has your organization been dealing with storage latency and performance issues? With a population of nearly 10 million people, Los Angeles County is the most populous county in the United States. It's no surprise that with 1.5 million people taking public transportation every day to help ease some of LA County's infamous traffic, making sure passengers get where they're going is a monumental task. At the heart of it all is the organization's IT department. The LA Metro infrastructure consists of 600 servers, 500 of which are virtualized. When the city's IT team began receiving user complaints and experiencing performance issues with their Virtual Desktop Infrastructure (VDI) environment, they began looking for alternatives. Download the case study now and learn how replacing the city's existing storage solution helped solve a wide range of technical problems and eliminated unnecessary latency, ensuring all 1.5 million passengers got where they needed to be.
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nexgen, flash, la metro, vdi, vmware, vdi, it management
    
NexGen
Published By: Intuit, Inc     Published Date: Mar 19, 2009
No matter what role you have within an organization – be it engineer, salesperson, consultant, marketer, or business owner – you’ve acquired a second responsibility: project manager. But managing marketing projects has become more challenging than ever. Why? The work environment has expanded across departments, across job roles – and even across continents. To achieve organizational objectives, cross-functional teams form, collaborate, dissolve and re-form to tackle precisely defined projects and fulfill specific deliverables within carefully controlled deadlines and budget demands. Learn more today!
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intuit, project management, project team productivity, collaboration, communication, spreadsheet shuffle, centralizing project information, packaged vs. custom software, software as a service, saas, scalability, cost efficiency, minimize it dependence, automate recurring processes, customizable dashboards
    
Intuit, Inc
Published By: Intuit Inc.     Published Date: Mar 19, 2009
No matter what role you have within an organization – be it engineer, salesperson, consultant, marketer, or business owner – you’ve acquired a second responsibility: project manager. But managing projects has become more challenging than ever. Why? The work environment has expanded across departments, across job roles – and even across continents. To achieve organizational objectives, cross-functional teams form, collaborate, dissolve and re-form to tackle precisely defined projects and fulfill specific deliverables within carefully controlled deadlines and budget demands. Learn more today!
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intuit, project management, project team productivity, collaboration, communication, spreadsheet shuffle, centralizing project information, packaged vs. custom software, software as a service, saas, scalability, cost efficiency, minimize it dependence, automate recurring processes, customizable dashboards, it management, enterprise applications
    
Intuit Inc.
Published By: ScriptLogic     Published Date: Aug 30, 2010
Small to medium businesses experiencing network downtime can cost as much 3% of annual revenues. It is critical that you have a help desk solution that can help efficiently track, identify and resolve issues as quickly as possible. Help Desk Authority® provides best-of-breed ticket workflows, dashboards and reporting with advanced automation and self-service functions to enable IT to focus on more important issues.
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scriptlogic, help desk authority, lifecycle, optimization, remote support, data tracking
    
ScriptLogic
Published By: ScriptLogic     Published Date: Mar 30, 2012
Help Desk Authority offers a complete help desk solution for small and medium size businesses that can help efficiently track, identify, and resolve issues as quickly as possible. Try It For Free Today!
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scriptlogic, desktop management, desktop authority, windows, software asset management, software license, tracking, automation, system center configuration manager, sccm, virtual application, networking, enterprise applications
    
ScriptLogic
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