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Published By: Ahead     Published Date: Jan 10, 2019
Get set to solve your most aggravating issues and turn your IT help desk into a lean, mean, incident-solving machine!
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Ahead
Published By: Ahead     Published Date: Jan 10, 2019
A January 2018 commissioned study conducted by Forrester Consulting on behalf of ServiceNow How a Representative Organization Resolved Security Incidents 45% Faster This Forrester Study provides a framework and customer example to help readers evaluate the potential financial benefits of investing in ServiceNow Security Operations. To understand and illustrate the benefits, costs, and risks associated with ServiceNow, Forrester interviewed three current Security Operations customers to create a representative organization. This organization: Improved vulnerability response times by 25% Prioritized vulnerabilities 60% faster Achieved 230% ROI Download this study to evaluate the Total Economic Impact of using ServiceNow Security Operations to deliver fast and efficient security response.
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Ahead
Published By: Service Now     Published Date: Jan 26, 2018
Customer service is at an inflection point, in both the business-to-consumer and business-to-business sectors. Costs continue to skyrocket as the volume of inquiries increases, even as customer service budgets remain flat. Customer expectations seem to increase by the hour. Make a mistake or fail to resolve an issue quickly, and businesses may quickly see a decline in customer satisfaction and revenue. Download this whitepaper to learn more!
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Service Now
Published By: HireVue     Published Date: Jul 17, 2018
HOW TO OVERCOME HEALTHCARE'S BIGGEST HIRING CHALLENGES Healthcare recruiting is intensely competitive. 60% of the fastest-growing occupations in the US are in healthcare, and it takes twice as long to fill a healthcare role than the national average. In this eBook, you’ll learn three approaches to solving healthcare recruiting’s toughest challenges. EXPECT TO LEARN: The 3 biggest challenges facing healthcare recruiting in 2018 (and how to solve them) Why it takes 2x as long to fill a healthcare role How to shrink hiring time without sacrificing quality of hire 4 ways to differentiate your organization from your competition Find out what the research says about these healthcare recruiting challenges and how you can overcome them in your organization. Download the free eBook now.
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HireVue
Published By: LogMeIn     Published Date: Feb 27, 2018
Customer support is predicated on the instances when customers can’t solve their problem or get answers to their question(s) on their own. In some of those cases, such as phone calls or live chats, it can be difficult for agents to identify and resolve the issue without additional visual assistance. With co-browse, agents can see what the visitor sees, provide guided assistance by highlighting items or filling out forms on a visitor’s behalf. Sensitive fields like social security numbers and passwords can be blocked from the agent’s view so private information remains just that, private. Bold360’s co-browse allows agents to follow visitors behind secure fields i.e. signing into their account – providing an extra level of support to customers.
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browse, web, customers, security
    
LogMeIn
Published By: Outreach.io     Published Date: Apr 09, 2018
Selling isn’t about blasting prospects with generic cold emails. That mile wide and inch deep approach might have worked in 1998, but it’s not going to cut it anymore. You need to connect with your prospects on a level that shows you understand their business and their needs. Sales intelligence is the ultimate must-have in your modern, account based sales toolkit because it allows you to learn more about your prospect and, in turn, sell more successfully.Just like you wouldn’t go on a blind date without a little online stalkingresearch, you shouldn’t call a prospect without understanding who they are, where they work, and what matters to them.At the end of the day, when you understand who you’re selling to, you can solve their problems better. This creates happier customers and prospects who trust you, which leads to more closed deals and more fist bumps all around.
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Outreach.io
Published By: ServiceNow     Published Date: May 15, 2018
Increase service visibility and improve your service delivery by efficiently mapping IT infrastructure to business-critical services. Shine a spotlight on IT issues that threaten your business services. Read this eBook and learn how to transform the way you solve IT service delivery issues today.
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ServiceNow
Published By: DocStar     Published Date: Jun 11, 2018
You arrive at the office and watch helplessly as your AP processing team tries to avoid an avalanche of paper invoices while simultaneously juggling non-stop vendor service calls. The phones are ringing off the hook and the sound and sight of inefficiency is maddening—no one is happy. You try to move, but can’t. Thankfully you wake up and realize it was just a dream. Wiping the drool from your cheek, you resolve to update your own AP process before it’s too late. This scenario is a familiar recurring nightmare shared by many Accounts Payable Managers, Controllers and CFOs—and for good reason. Without scalable AP and invoice processing, your business cannot flourish or reach maximum potential. In this eBook, we’ll show you how integrating your AP processing with your accounting software will help you save time and money, allowing you and your team to focus on your customers and your business.
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DocStar
Published By: TIBCO Software     Published Date: Sep 12, 2018
The Internet of Things (IoT) didn’t just connect everything everywhere; It laid the groundwork for the next industrial revolution. Connected devices sending data was only one achievement of the IoT—but one that helped solve the problem of data spread across countless silos that was not collected because it was too voluminous and/or too expensive to analyze. Now, with advances in cloud computing and analytics, cheaper and more scalable factory solutions are available. This, in combination with the cost and size of sensors continuously being reduced, supplies the other achievement: the possibility for every organization to digitally transform. Using a Smart Factory system, all relevant data is aggregated, analyzed, and acted upon. Sensors, devices, people, and processes are part of a connected ecosystem providing: • Reduced downtime • Minimized surplus and defects • Deep insights • End-to-end real-time visibility
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internet of things, connected ecosystem, big data, operations monitoring, process control, analytical techniques
    
TIBCO Software
Published By: TIBCO Software     Published Date: Feb 27, 2019
Blockchain in Financial Services is receiving a lot of attention, especially for synchronizing financial agreements between institutions. But how can blockchain be used outside of this context? Can it apply to use cases such as identity, fraud, and AML? Watch this short webinar to hear how blockchain can be used to solve other key issues facing the industry, about research into consensus algorithms beyond proof of work, and about myths and truths that must be considered for a successful enterprise blockchain implementation. Speaker: Nelson Petracek, CTO, TIBCO Software
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blockchain, financial services, fraud, aml
    
TIBCO Software
Published By: Zerto     Published Date: Oct 08, 2018
IT professionals are under tremendous pressure to ensure IT Resilience and that business technology services are protected and available 24/7. In this webinar, Forrester’s Senior Analyst, Naveen Chhabra, explores the practices and technologies that have evolved to become the tech infrastructure needed to help organizations achieve true IT resilience and giving IT the tools they need. You will hear about: The state of the IT Resilience market.New and evolving approaches and technologies that are leading organizations to solve for IT resilience.The tools IT needs in order to focus on modernization and building a solid cloud strategy.
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it resilience, business technology, forrester, tech infrastructure
    
Zerto
Published By: Webroot UK     Published Date: Feb 04, 2013
This case study describes how one of the UK’s leading charities used the Webroot® Web Security Service to resolve problems with its existing Web security solution, which revolved mainly around administration and reporting. In addition, since the vast majority of Scope’s workers are mobile the organization needed a solution to protect them.
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scope charity, disabled, services, opportunities, complex, support, peer-to-peer suppot, education and learning, short-breaks, residential care, supported employment, business technology
    
Webroot UK
Published By: Workday     Published Date: Jan 31, 2019
When CIOs and IT leaders have to constantly work to keep disparate systems in line and stitch together data, their ability to support business value is limited. Workday solves that problem. Watch this video to hear how Workday technology improves the daily life of CIOs and their teams. Your IT peers share: What a day in the life looks like for CIOs What new feature adoptions look like on Workday How integrations differ between Workday and competitor platforms
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workday, workforce technology, digital strategy
    
Workday
Published By: Workday     Published Date: Feb 01, 2019
When CIOs and IT leaders have to constantly work to keep disparate systems in line and stitch together data, their ability to support business value is limited. Workday solves that problem. Watch this video to hear how Workday technology improves the daily life of CIOs and their teams. Your IT peers share: What a day in the life looks like for CIOs What new feature adoptions look like on Workday How integrations differ between Workday and competitor platforms
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workday, workforce technology, digital strategy
    
Workday
Published By: Workday     Published Date: Feb 01, 2019
When CIOs and IT leaders have to constantly work to keep disparate systems in line and stitch together data, their ability to support business value is limited. Workday solves that problem. Watch this video to hear how Workday technology improves the daily life of CIOs and their teams. Your IT peers share: What a day in the life looks like for CIOs What new feature adoptions look like on Workday How integrations differ between Workday and competitor platforms
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workday, workforce technology, digital strategy
    
Workday
Published By: VMware AirWatch     Published Date: Nov 12, 2015
IT requires a solution that solves the challenge of securing proprietary applications and data in the cloud datacenter and is available only to users and devices that are delegated safe for access. VMware NSX solves this challenge through user-level micro-segmentation. The VMware NSX approach offers several differentiated advantages over traditional security approaches.
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vmware, cloud datacenter security, mobility, smart networking, vmware nsx, micro segmentation, networking, security, it management, knowledge management, data management
    
VMware AirWatch
Published By: Limeade     Published Date: Jun 02, 2016
Investing in employee well-being boosts engagement, improves productivity and even leads to better company performance. But there’s just one problem companies are running into over and over: participation. We surveyed close to 300 employers about the state of their wellness programs. They said their biggest challenges are: participation (52.6 percent), sustaining interest and active involvement (48.5 percent) and fostering employees’ long-term health habits (37.5 percent). How can you tackle participation and keep interest thriving? In this e-book, we cover: ? The challenge of increasing employee participation ? How to solve the participation issue ? What you can do to create long-term participation and engagement
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employee engagement, productivity, company performance, active involvement, enterprise applications
    
Limeade
Published By: VMware     Published Date: Jul 24, 2018
This IDC White Paper offers an overview of the new datacenter infrastructure trends that are being driven by a need to solve traditional datacenter challenges that still exist today. This paper also offers insight into a recent IDC survey of different customers running VMware vSAN, a software-defined, hyperconverged solution. The survey was conducted during the second half of 2017 to understand the real-world value VMware vSAN provides when deployed within production environments. 
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VMware
Published By: VMware     Published Date: Jul 24, 2018
This IDC White Paper offers an overview of the new datacenter infrastructure trends that are being driven by a need to solve traditional datacenter challenges that still exist today. This paper also offers insight into a recent IDC survey of different customers running VMware vSAN, a software-defined, hyperconverged solution. The survey was conducted during the second half of 2017 to understand the real-world value VMware vSAN provides when deployed within production environments. 
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VMware
Published By: FICO - APAC     Published Date: Jul 10, 2017
Want to solve rapid application development platform for building solutions across the entire lifecycle of manufacturing and supply chain business challenges?
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FICO - APAC
Published By: Oracle     Published Date: May 05, 2015
This video shows how to equip your agents to deliver great service with the least cost and effort and empower them to present personalized product and services recommendations in real time.
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contact center, profit center, deliver great service to customers, solve customer issues with efficiency, oracle solutions, oracle, real time customer service, equip agents to deliver good service, customer service, customer satisfaction, real time recommendation to customers, integrated solutions, unified desktop, turn contact center into profit center
    
Oracle
Published By: Oracle     Published Date: May 05, 2015
This video shows how to equip your agents to deliver great service with the least cost and effort and empower them to present personalized product and services recommendations in real time.
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contact center, profit center, deliver great service to customers, solve customer issues with efficiency, oracle solutions, oracle, real time customer service, equip agents to deliver good service, customer service, customer satisfaction, real time recommendation to customers, integrated solutions, unified desktop, turn contact center into profit center
    
Oracle
Published By: Dell EqualLogic     Published Date: Sep 15, 2008
Virtualization is a sea change from the days of one image per physical machine. And the benefits are clear, from better hardware utilization to lower costs to easier management. But while the resulting server consolidation is a good thing, it only solves half the problem. You still need to ensure that best-practice storage management is available to both your physical and virtual servers.
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virtual, virtual server, virtual servers, storage management, storage, virtual machine, virtual storage, dell, equallogic, dell equallogic
    
Dell EqualLogic
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