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Published By: Adobe     Published Date: Aug 04, 2015
This report introduces Forrester's vision of mobile marketing for marketing leaders and provides specific strategic recommendations for brands dealing with demanding mobile customers.
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brand tactics, branding, consumer mobility, customer experience management, digital marketing, emerging methods, marketing methods, mobile apps, mobile marketing, mobile web, omnichannel customer experience, mobility
    
Adobe
Published By: Adobe     Published Date: Jul 04, 2016
Customers interact with companies across many channels and devices — and for each interaction, only seamless and personalised experiences will keep them engaged. Marketers need to see customers as individuals, and serve up content that meets their expectations — whether they are online or offline.
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campaign performance, customer relationship, customer interaction, customer engagement
    
Adobe
Published By: Adobe     Published Date: Jul 04, 2016
More and more interactions are shifting from the desktop to smartphones and tablets, so the value of that screen and the massive potential it represents grows daily. As do the opportunitie —and potential pitfalls—for marketers.
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mobile, mobility, customer interaction, mobile devices
    
Adobe
Published By: Cleversafe     Published Date: Dec 07, 2012
The business case for why IT Executives are making a strategic shift from RAID to Information Dispersal
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data, storage, information, digital, growing, software development, it management, business technology
    
Cleversafe
Published By: Cleversafe     Published Date: Dec 07, 2012
A new storage method is revolutionizing data management, reducing costs while increasing reliability and security.
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paradigm, shift, digital, storage, revolutionizing, software development, it management, business technology
    
Cleversafe
Published By: Workforce Software     Published Date: Jun 04, 2015
This paper explores the BYOD trend, examines its intersections with workforce management, and provides recommendations on how organisations can maximise the return on their workforce management investments and practices in an increasingly mobile environment.
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workforce software, byod, enterprise applications, mobile strategy, mobile devices
    
Workforce Software
Published By: Oracle Commerce Cloud     Published Date: Sep 06, 2017
"This commissioned study conducted by Forrester Consulting on behalf of Oracle reports key findings from a survey of 250 eCommerce decision makers on the shift in the marketplace from on-premises commerce infrastructures to modern SaaS solutions. Read this report to learn: - Top considerations when choosing an eCommerce SaaS platform - The factors most critical to a successful SaaS implementation - Benchmarks on eCommerce processes - Which practices distinguish high performers from all others"
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Oracle Commerce Cloud
Published By: Evariant     Published Date: Sep 07, 2016
Over the past eighteen months we have seen a dramatic shift in consumers’ trust of traditional versus digital marketing.
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evariant, traditional marketing, hospital, patient engagement, digital marketing
    
Evariant
Published By: Dell Server     Published Date: Aug 07, 2018
IT is in the midst of one of its major transformations. IDC has characterized this paradigm shift as the “third platform,” driven by innovations in cloud, big data, mobility and social technologies. Progressive enterprises are seeking to leverage third-platform technologies to create new business opportunities and competitive differentiation through new products such as Dell EMC PowerEdge Servers powered by Intel® Xeon® Platinum processor and services, new business models and new ways of engaging customers.
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Dell Server
Published By: IBM APAC     Published Date: Aug 25, 2017
There is a tectonic shift in the way we work. We expect the same kind of intuitive, tactile experience with our workplace technology that we now take for granted with our smartphones, tablets and gaming systems. We expect our devices to talk to each other and update automatically. Virtual meetings should be as easy to set up as a video chat, and whatever we need to do our jobs should be as easy to tailor as a streaming music or video application.
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personal profile, news and alerts, conversation recall, system updates, productivity tips
    
IBM APAC
Published By: mindSHIFT     Published Date: Nov 29, 2007
mindSHIFT has extended its service capabilities to include software-as-a-service as well as managed IT services, and is a "compelling solution" for small and medium-sized organizations seeking a strategic source to meet their IT and business needs.
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saas, managed it, outsourcing, vendor selection, tco, voip, ip telephony, managed services, software as a service, mindshift, it management
    
mindSHIFT
Published By: mindSHIFT     Published Date: Nov 29, 2007
What are the key selection criteria to consider when your small or medium-sized business is evaluating VoIP?
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voice over ip, voip, ip networks, small business network, soho, soho network, ip telephony, buyers guide, buying guide, voip buyers guide, voip buying guide, mindshift
    
mindSHIFT
Published By: mindSHIFT     Published Date: Nov 29, 2007
Will Voice over IP technology provide business-class security and reliability you expect in your phone system?
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voip, voice over ip, vonage, communication, phone, phone system, long distance provider, phone service provider, ip telephony, ip networks, mindshift
    
mindSHIFT
Published By: mindSHIFT     Published Date: Nov 29, 2007
To successfully adopt managed IT services to meet your business objectives, small- and medium-sized organizations (SMBs) should follow five straightforward steps.
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msp, managed service provider, it services, it service provider, outsourcing, managed services, small business, soho, smb, smbs, mindshift
    
mindSHIFT
Published By: Pure Storage     Published Date: Oct 09, 2018
Digital technology is so intrinsic to our personal lives that we barely think about the fitness trackers and smartphones that are as much a part of us as the clothing we wear. For organizations, the shift to digital is more disruptive and the stakes far higher. Digital transformation has been high on the executive agenda for a few years and, for many, harnessing data has become a significant force for value and revenue creation. Agility has emerged as an organizational superpower as businesses grapple with change and uncertainty in their own customer bases and in the global political and economic landscape. IT has been thrust into the spotlight as the unwitting hero of the story – tasked with delivering on the digital vision, implementing all manner of applications and building firm infrastructure foundations to support the latest digital initiatives. In an increasingly on-demand world, it is this final point that often gets overlooked in the rush for the next shiny new technologies. E
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Pure Storage
Published By: Dell PC Lifecycle     Published Date: Mar 07, 2018
IT is in the midst of one of its major transformations. IDC has characterized this paradigm shift as the “third platform,” driven by innovations in cloud, big data, mobility and social technologies. Progressive enterprises are seeking to leverage third-platform technologies to create new business opportunities and competitive differentiation through new products and services, new business models and new ways of engaging customers.
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partner, dell, emc, windows, server, enterprises
    
Dell PC Lifecycle
Published By: Dell PC Lifecycle     Published Date: May 18, 2018
Companies Prioritize Detection Amidst A Wave Of Security Incidents Advanced endpoint threats and steady attacks change the way that decision-makers at organizations of all sizes and across industries prioritize, purchase, and execute on security initiatives. Now more than ever, IT security professionals recognize the importance of frontline detection and are shifting priorities to close gaps that place their organizations at risk.
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Dell PC Lifecycle
Published By: Dell PC Lifecycle     Published Date: May 18, 2018
Enterprise PC Buying Patterns Are Changing As Buyers Look To Improve Both Security And The Employee Experience At Once As employee mobility increases globally and enterprise investments shift to tablets and laptops, organizations are assessing their ongoing investment in traditional PCs. One thing that remains clear is that enterprise PC buyers still value the security and performance offered by fixed computing solutions. They also say that new form factors like the micro PC help them deliver a better experience to employees, which they value at least as much as security.
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Dell PC Lifecycle
Published By: Senn Delaney     Published Date: Sep 05, 2008
It's become a business imperative to maximize operational effectiveness, trim costs, standardize and streamline processes, achieve economies of scale and increase competitive advantage. Today's most successful leaders do this in a way that balances the greater good of the enterprise with the competing demands of their autonomous businesses that must respond to the individual needs of their markets. A more collaborative model that helps leaders of complex businesses to maximize effectiveness is gaining traction. Four prominent business leaders discuss their challenges and successes in shifting to this shared business model.
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senn delaney, customer focused, brand management, customer-centric, employee management, employee engagement
    
Senn Delaney
Published By: Allscripts     Published Date: Oct 14, 2015
Independent physician practices are weighing their options as fee-for-service reimbursement models shift to value-based-care models, such as Accountable Care Organizations (ACOs). Download this white paper to learn more about forming ACOs.
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accountable care organizations, acos, independent physician practices, fee-for-service, reimbursement, healthcare finance
    
Allscripts
Published By: Dell & Microsoft     Published Date: Aug 14, 2013
With the viability and importance of cloud computing now widely accepted by IT and business leaders alike, the focus of planning, discussion and implementation has shifted to the best approaches for using cloud computing to achieve the all important business goals of agility, flexibility and efficiency. From an architectural standpoint, most organizations have embraced some combination of public and private clouds — sometimes in isolation, other times in concert. But increasingly, large and small organizations alike are taking steps toward the next wave of cloud architecture: hybrid clouds.
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private cloud, public cloud, hybrid cloud, cloud computing
    
Dell & Microsoft
Published By: MobileIron     Published Date: Sep 26, 2017
The shift toward modern mobile-cloud technologies is forcing organizations to completely rethink their approach to endpoint security. For instance, while credential-based security is enough to secure access in an IT-controlled desktop environment, it doesn’t transfer to the mobile-cloud world
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mobileiron, mobile, cloud, enterprise, security, endpoint security
    
MobileIron
Published By: SAP     Published Date: May 15, 2015
Forrester’s study yielded four key findings: • High customer expectations have led B2B firms to shift toward rich omni-channel experiences. • Providing a comprehensive omni-channel experience helps ensure customer loyalty. • Merchants will fall behind if they fail to adapt their technology to buyer needs. • Technology investment must be aligned with organizational and process change.
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b2b, omni-channel commerce, ecommerce, customer loyalty, purchasing
    
SAP
Published By: ServiceNow     Published Date: Feb 24, 2017
At the highest level of organizations, a new management directive has emerged to meet the changed nature of customer demands and interactions as well as the need to differentiate within the market. This directive has one goal: providing a differentiated customer service experience. As products become increasingly commoditized, organizations can set themselves apart from their competitors by providing a unique customer service experience that creates a "relationship" based on intangible benefits that their customers will find hard to give up. While this vision is theoretically sound, it requires a significant tactical shift in business thinking and processes. The modern customer's habits and service requirements have changed radically. Meeting these needs challenges many historically held beliefs and practices regarding the customer and modes of interaction.
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ServiceNow
Published By: Sitrion     Published Date: Feb 11, 2016
Internal communications is a critical component to your company’s success. You need to think about the role of internal communications more strategically than ever before. Not just in the face of change events like acquisitions or a major market shift, but also to align your employees behind your vision, your strategy, and to drive daily productivity. This only works if you can communicate effectively with them and excite them about their work. Reaching employees and engaging them will help you successfully meet your goals.
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empowerment, workforce engagement, internal communication, human resources
    
Sitrion
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