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Published By: Sage     Published Date: Dec 06, 2017
Your customers won't rave about a simple payment experience. They won't talk on social media about the slickness of the online checkout process, but they will make a lot of noise about a bad payment experience, and your conversion rates and sales will take a hit. Learn how to delight your customers with our FREE insider’s guide to creating the perfect payments customer experience
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Sage
Published By: IBM     Published Date: Apr 14, 2017
Today, all consumers can obtain any piece of data at any point in time. This experience represents a significant cultural shift: the beginning of the democratization of data. However, the data landscape is increasing in complexity, with diverse data types from myriad sources residing in a mix of environments: on-premises, in the cloud or both. How can you avoid data chaos?
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data analytics, product refinement, business exploration, advanced prototyping, analytics, data preparation, customer support, sales relations, market research, model management
    
IBM
Published By: The Jellyvision Lab     Published Date: Jun 17, 2010
This eBook will explore three major pieces of scientific research that can help you better understand how the way product choices are presented impact people's brains and behavior.
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jellyvision, product choices, product placement, ecommerce, conversions, marketing, online sales, interactive marketing
    
The Jellyvision Lab
Published By: EMC Corporation     Published Date: Mar 20, 2014
Learn how EMC Solutions help create value by merging Big Data with Cloud Computing in this animation video narrated by EMC's Patricia Florissi, VP and Global Sales CTO.
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emc, big data, cloud computing, video, applications, merging big data with cloud computing, growth of data, data structure, data format, data management, data center
    
EMC Corporation
Published By: Adaptive Planning     Published Date: May 20, 2011
Learn how you can significantly extend the capabilities of your existing Salesforce.com, NetSuite, or other CRM application with an affordable, easy-to-use, and quick-to-deploy solution that automates sales forecasting, improves pipeline visibility, and enables what-if scenario planning.
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adaptive planning, salesforce.com, netsuite, crm application, sales forecasting, pipeline, revenue predictability, crm data augmentation, rob hull, greg schneider, sales analysis
    
Adaptive Planning
Published By: Rosetta Stone     Published Date: Mar 22, 2012
MarketBridge, a leading global provider of sales and marketing services, surveyed 493 senior and upper management-level business professionals in a variety of functional roles at leading international corporations to learn more about their company's language-learning needs. Please download this free white paper for more information.
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bilingual, human resources, rosetta stone, global human resources, business research
    
Rosetta Stone
Published By: Esker     Published Date: Dec 18, 2015
In a perfect world, every sales order your company receives would go straight into your SAP system. But in reality, orders sent by fax and email end up as paper that gets pushed around the office. And those are the ones that cost the most to process.
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esker, sap, edi, manual order processing
    
Esker
Published By: Esker     Published Date: Jun 29, 2016
In a perfect world, every sales order your company receives would go straight into your SAP system. But in reality, orders sent by fax and email end up as paper that gets pushed around the office. And those are the ones that cost the most to process. Learn about a solution to: - Automate fax, email, EDI, and other orders into SAP applications - Eliminate the cost and errors of manual order processing - Consolidate resources to simplify your IT landscape You’ll also find out how the technology works and what it has done for other businesses.
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sales, solutions, best practices, business process, business management
    
Esker
Published By: Esker     Published Date: Dec 19, 2016
Electronic Data Interchange, commonly referred to as EDI, is a process that allows data to be exchanged between businesses in a standard electronic format. Sales order processing is an area of business where EDI is used extensively. However, up to one-third of EDI orders can contain exceptions — this is where problems surface. Traditional handling methods cause a host of challenges for customer service professionals and the business as a whole. This eBook aims to expose these issues, while showing how order processing automation can work with existing EDI environments to streamline exception handling and fix any potential problems before they mess up your ERP system and bottom line. Learn more about EDI Exceptions, download now!
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Esker
Published By: Esker     Published Date: Feb 03, 2017
In a perfect world, every sales order your company receives would go straight into your SAP system. But in reality, orders sent by fax and email end up as paper that gets pushed around the office. And those are the ones that cost the most to process. Learn about a solution to: Automate fax, email, EDI, and other orders into SAP applications Eliminate the cost and errors of manual order processing Consolidate resources to simplify your IT landscape You’ll also find out how the technology works and what it has done for other businesses.
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sales, solutions, best practices, business process, business management, business intelligence
    
Esker
Published By: Salesforce.com     Published Date: Mar 22, 2013
Login and get a quick snapshot of the state of your business.
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salesforce, crm, salesforce app, customer service, cloud, salesforce cloud, business technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Mar 22, 2013
Just as small businesses come in many varieties, CRM solutions span the spectrum from contact management capabilities all the way to full-featured customer relationship management,
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salesforce, crm, crm solutions, business technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Mar 25, 2013
A short whitepaper about how small businesses can run their business from the cloud.
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salesforce, crm, cloud computing, business in the clouds, business technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Mar 25, 2013
8 key plays for sales success: transforming your business with Salesforce
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salesforce, crm, sales, mobile applications, business technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Sep 20, 2013
In 2013 Salesforce.com partnered with Fifth Quadrant to conduct quantitative and qualitative research into the customer service space in Australia and New Zealand. The research was designed to specifically examine new channels for service delivery such as Mobile Devices, Social Media to name a few and the maturity level of Australian organisations in regards to Customer Experience Strategy.
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salesforce, crm, crm solutions, research, best practices, ces, technology, knowledge management, data management, business technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Sep 20, 2013
Small businesses define our economy, accounting for over 50% of all private sector jobs in Australia. And to thrive, they need to turn on fast and sustainable business growth. Download the exclusive eBook to see how they -Grew revenue 44% in just 6 months -Increased web traffic by 500% - Reduced project time by 10% And get insights and advice from three successful entrepreneurs: -TripADeal: Norm Black, Founder -Nu-Steel Homes: Ash Richardson, General Manager -Platinum Direct Finance: Richard Kew, Director
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small business technology, private sector, business solution, crm, salesforce, australia, best practices, sustainability, knowledge management, enterprise applications, business technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Oct 28, 2013
Just 7% of consumers say that customer service experiences they have with companies typically exceed their expectations. Now think about how you could succeed and profit as a business if you not only continually offered good service to your customers, but also frequently offered more than what they expected. Discover: The secrets to lining up your customer service with your brand. The best way to train employees. How to make employees feel good about giving great service. The significance of monitoring customer interactions. Which customer metrics you should pay attention to. The cheapest way to earn new customers. Download this ebook to learn what you need to do to give customers what they want and earn a customer for life!
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customer service, best practices, 6 secrets, managing expectations, employee training, metrics, customer interactions, business technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Oct 28, 2013
The way salespeople qualify prospects has changed. According to sales experts, rather than chase prospects away with an endless string of qualifying questions, you need to learn about them, while they learn about you and your company. Read How To: Informally Qualify Prospects Research before a Meeting Interact with Buyers Spot Bad Leads Download this ebook, loaded with practical advice from noted sales leaders, so you can qualify the right prospects and rock your sales goals.
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customer experience strategy, crm, best practices, australia, salesforce, research, business performance, business technology
    
Salesforce.com
Published By: Salesforce.com     Published Date: Oct 28, 2013
The ability to deliver exceptional customer experiences is proving to be a business differentiator – in fact, organizations that have a more mature customer experience strategy report between 10-20% greater impact on revenue generation outcomes than less mature businesses. This white paper reveals how your organization can better respond to changing consumer behaviors, needs, and expectations regarding customer experience and touch points.
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custom service, contact center, supporting technology, customer service trends, best practices, business technology
    
Salesforce.com
Published By: Bulldog Solutions     Published Date: May 20, 2013
The pressure on marketers is mounting. What's standing between you and your revenue goals? The Revenue Performance Methodlogy is framework that identifies, defines, and relates the core 15 competencies to your world, allowing you to begin making incremental and simultaneous improvement to your sales and marketing plan.
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balanced budget, marketing budget, revenue goals, campaign, campaign effectiveness
    
Bulldog Solutions
Published By: Cisco Systems     Published Date: Jun 27, 2013
To help us understand what business leaders think about ‘the cloud’ and the impact of cloud collaboration to their businesses, we asked Forbes Insights to conduct research. In response, Forbes surveyed over 500 senior executives from global companies with sales ranging from $250 million to over $20 billion, and interviewed 15 executives. The study examined the ways business leaders increasingly look at cloud collaboration as a way to increase productivity, accelerate business results, and enhance innovation and collaboration across borders and functions.
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cloud, collaboration, technology, business leaders, perspective, results, productivity, innovation, networking, knowledge management, storage, business technology, data center
    
Cisco Systems
Published By: BI WORLDWIDE     Published Date: Feb 24, 2016
ELearning and micro-Learning are popular ways to train and educate your new and existing employees, not to mention your sales force and channel. So we compiled the top five trends for eLearning in 2016. These trends hold true for all types of eLearning content - compliance training, product training, and sales training, just to name a few.
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bi worldwide, elearning, globalization, development, training, trend
    
BI WORLDWIDE
Published By: Dun & Bradstreet     Published Date: Jul 15, 2015
It’s not just about getting prospects ready for sales. Get sales ready for prospects.
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Dun & Bradstreet
Published By: Sage     Published Date: Aug 31, 2015
An Essential Guide to Protecting Your Sales, Profits and Brand.
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sage, emv payments, credit card processing, processing terminals, data security standards, chargeback liability, security, it management, knowledge management
    
Sage
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