proficiency

Results 1 - 21 of 21Sort Results By: Published Date | Title | Company Name
Published By: Gameffective     Published Date: Feb 26, 2019
How to drive employee motivation and learning with gamification and feedback Digital engagement provides an exciting new way of breaking away from old paradigms to generate motivation, proficiency and engagement. In this white paper we will: * Provide ways to rethink call center agent motivation by using techniques like feedback, competition, adaptive learning and goals. * Take a look at what digital motivation looks like in the contact center from the point of view of a call center agent and his manager Using gamification can do much more than drive quality and performance. It also provides agents with much needed engagement, transparency, feedback and optimal use of best practices training.
Tags : 
    
Gameffective
Published By: Rosetta Stone     Published Date: Jan 23, 2018
With global opportunities on the rise,. having a multilingual workforce has become a critical market success factor. Language proficiency and awareness of a market's culture, local customs, and business traditions conveys respect for customers and colleagues, which leads to greater trust and improved business results. Businesses are providing language-learning resources that prepare employees to engage in these markets. Forbes Insights and Rosetta Stone surveyed 200+ executives globally to understand the impact of language training on companies and employees. Read this guide to learn the key themes and data from the report.
Tags : 
    
Rosetta Stone
Published By: Rosetta Stone     Published Date: Jan 23, 2018
Does your company foster a strong team dynamic? More than ever, effective businesses rely on employees to work internally across departments, and externally with increasingly global networks of clients. Thousands of learners were surveyed about the impact of language training with Rosetta Stone® business solutions.Results showed investing in employee language proficiency delivers five key benefits: Strengthens business operations Stimulates employee engagement Increases productivity Drives company loyalty Attracts globally-aware Millennials
Tags : 
    
Rosetta Stone
Published By: Brainshark     Published Date: Aug 02, 2017
Onboarding – every company does it, but a shockingly few do it really well. In fact, The Sales Management Association found that after sales onboarding is complete, 1/3 of reps still lack proficiency in up to a dozen key selling skills. That’s a LOT of training that goes in one ear and out the other. At best, this leads to slow ramp times for new reps that take far too long to start closing deals. At worst? Your turnover rates skyrocket, forcing you to start all over with a new batch of hires. So the question is – how do you break the cycle and onboard salespeople in a way that actually works? This exclusive eBook provides 6 steps to better sales onboarding
Tags : 
sales, sales onboarding, sales blueprint, sales people
    
Brainshark
Published By: IBM     Published Date: Mar 29, 2017
This Ventana Research e-Book presents background, adoption, benefits, advantages to midsize businesses, security considerations, challenges of hybrid cloud adoption and recommendations for evaluating hybrid cloud for midsize organizations Download now to learn more!
Tags : 
ibm, ventana research, hybrid, midsize businesses, hybrid cloud, cost reduction, business proficiency, cloud computing
    
IBM
Published By: IBM     Published Date: Aug 16, 2016
B2B sales processes are being transformed by buyers who are demanding a more personalized buying experience similar to what they have experienced in their personal shopping. This paper lays out why this transformation should be on the minds of many if not most B2B organizations. This document helps guide relevant stakeholders within Exceed your B2B clients' expectations - emulate the B2C model B2B organizations to develop and execute plans to increase their e-commerce proficiency with the goal of increasing sales, profits, customer retention and customer satisfaction.
Tags : 
ibm, commerce, business to business, b2b, sales, enterprise, sales model, enterprise sales model, sales process, convergence, enterprise applications, business technology
    
IBM
Published By: Genesys     Published Date: Feb 21, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
Tags : 
contactbabel, contact center, omnichannel, routing, customer experience
    
Genesys
Published By: IBM     Published Date: Mar 30, 2017
This Ventana Research e-Book presents background, adoption, benefits, advantages to midsize businesses, security considerations, challenges of hybrid cloud adoption and recommendations for evaluating hybrid cloud for midsize organizations Download now to learn more!
Tags : 
ibm, ventana research, hybrid, midsize businesses, hybrid cloud, cost reduction, business proficiency, cloud computing
    
IBM
Published By: IBM     Published Date: Apr 26, 2017
B2B sales processes are being transformed by buyers who are demanding a more personalized buying experience similar to what they have experienced in their personal shopping. This paper lays out why this transformation should be on the minds of many if not most B2B organizations. This document helps guide relevant stakeholders within Exceed your B2B clients' expectations - emulate the B2C model B2B organizations to develop and execute plans to increase their e-commerce proficiency with the goal of increasing sales, profits, customer retention and customer satisfaction.
Tags : 
sales, b2b sales, buying experience, client experience, sales growth
    
IBM
Published By: Genesys     Published Date: Jun 13, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
Tags : 
routing, customer experience, transitions, self-service
    
Genesys
Published By: F5 Networks Inc     Published Date: Jul 08, 2009
Application health monitors are now a tried and true technology of the Application Delivery Controller, yet traditional monitors require interaction with the application. Inband passive monitors change that requirement and monitor applications transparently.Inband passive monitors finally fuse together intelligence and performance; it's no longer an "or" decision, now it becomes an "and," enabling both application intelligence and performance to co-exist.
Tags : 
application, health monitors, health, technology, application delivery controller, monitor, monitors, performance, intelligence, device, system, proficiency, networking
    
F5 Networks Inc
Published By: Rosetta Stone     Published Date: Apr 03, 2018
For many companies, language barriers increase as business globalization becomes the norm rather than the exception. Perhaps a call center agent cannot handle customer contact in an unfamiliar language. Or a manager travels to a face-toface meeting only to sit across a conference table from clients wanting to speak in their own native language. Even within your organization, teams across global geographies must collaborate to achieve collective goals, but language barriers often stand in their way. Meanwhile, HR leaders are tasked with recruiting and retaining top talent and L&D managers must align programs with business goals. Each of these scenarios and areas of responsibility have something in common: A clear need for company-sponsored training to develop employees’ language proficiency so they can engage successfully with colleagues and customers anywhere. Thousands of learners were surveyed about the impact of language training with Rosetta Stone® business solutions.1 Results show
Tags : 
    
Rosetta Stone
Published By: World Data Products, Inc.     Published Date: Jan 12, 2011
Learn more about HP Proliant Servers to maximize your Data Center's proficiency. At-a-glance comparisons on HP ProLiant server specifications such as processors, memory, expansion slots, controllers, supported drives, form factors, infrastructure management and power supplies.
Tags : 
world data products, hp proliant, server specification, data center, infrastructure management, processors, memory, expansion slot, blade server
    
World Data Products, Inc.
Published By: Salesforce.com     Published Date: Apr 16, 2013
Successful mobile apps, especially enterprise mobile apps, typically need to interact with a well-architected set of back-end services, but most mobile app developers are more skilled at client-side front-end development. Enter mobile back-end-as-a-service (BaaS), a new set of hosted platforms that addresses the gap between front-end development proficiency and back-end infrastructure requirements. Enterprise-class back-end-as-a-service addresses scalability while providing an integration platform into existing enterprise services. Use this research as your guidebook to navigating the emerging BaaS landscape.
Tags : 
cloud mobile development, applications, baas, back end as a service, mobile application development, apps, mobile applications, enterprise, scalability
    
Salesforce.com
Published By: Riverbed     Published Date: Feb 21, 2018
Amazon Web Services has transformed how we think of IT infrastructure. It takes minutes to set up elastic compute and storage. As you grow, turning up EC2 instances, VPCs, and AWS services is akin to acquiring more ninja weapons; practice is needed to gain proficiency. With legions of compute and capacity a button-push away, the need to hone your skills in connecting your workforce to the cloud becomes critical. At Riverbed, that’s what we do. We let you spawn a full-mesh VPN network between your VPCs and branches, deploy the latest in cloud architecture trends using transit-VPC designs, and even allow for the use of AWS DirectConnect and VPN connectivity simultaneously using our powerful SD-WAN technology. Ninja-like benefits of agility, speed, and awareness are effortlessly available to you. Watch Riverbed unveil the full power of a true software-defined WAN (SD-WAN) in the cloud with a detailed conversation and live demo. Join us to learn: How the Riverbed-AWS partnership suppor
Tags : 
    
Riverbed
Published By: Rosetta Stone     Published Date: Dec 07, 2017
ELLs are a diverse group of about ?ve million students in the U.S. who speak a primary language other than English and are not yet pro?cient in English. To catch and keep up with their native English speaking peers, ELLs need more instructional time and specialized instruction, including specially designed materials and advanced educational tools to accelerate their learning. Well utilized state-of-the-art technology tools can transform not only learning but academic success itself for ELLs and their families. To read the complete white paper and learn more about Rosetta Stone, go to k12hub.rosettastone.com.
Tags : 
ell students, english proficiency, blended learning, rosetta stone
    
Rosetta Stone
Published By: Cylance     Published Date: Jul 02, 2018
The cyberattacks of 2017 proved more numerous, sophisticated, and ruthless than in years past. Threat actors, armed with knowledge stolen from the CIA and tools lifted from the NSA, demonstrated an elevated level of proficiency. WannaCry and NotPetya, two prominent threats from last year, successfully exploited these stolen assets in their assault on systems worldwide. As 2017 progressed, new opportunities developed in ransomware-as-a-service (RaaS), opening the gates of malware-for-profit to everyone. Advancements in fileless attacks provided new ways for threats to hide from once reliable detection methods. Malware features such as polymorphism continued to play a powerful role in evading traditional defenses. The victims of cybercrime ranged from private businesses to the fundamental practices of democracy. France and the United States saw significant data breaches during their recent presidential elections. Several high-profile companies lost their customers’ personally identifiable information to cyberattacks, blemishing their brands and costing them untold millions in recovery operations. This report contains an overview of the threat trends and malware families Cylance's customers faced in 2017. This information is shared with the goal of assisting security practitioners, researchers, and individuals in our collective battle against emerging and evolving cyberthreats.
Tags : 
cyber attacks, cia, nsa, wannacry, notpetya
    
Cylance
Published By: Taleo     Published Date: Jan 25, 2012
This installment is on hiring and onboarding challenges, focusing on how talent intelligence helps business leaders to find better candidates faster; make better build, buy, or rent decisions; decrease new hire time-to-proficiency; and decrease the number of new hires who quickly leave.
Tags : 
taleo, hiring, human resources, talent, employees, talent acquisition
    
Taleo
Published By: IBM     Published Date: Jul 29, 2016
B2B sales processes are being transformed by buyers who are demanding a more personalized buying experience similar to what they have experienced in their personal shopping. This paper lays out why this transformation should be on the minds of many if not most B2B organizations. This document helps guide relevant stakeholders within Exceed your B2B clients' expectations - emulate the B2C model B2B organizations to develop and execute plans to increase their e-commerce proficiency with the goal of increasing sales, profits, customer retention and customer satisfaction.
Tags : 
ibm, commerce, b2b, enterprise sales model, b2b sales, sales process, b2b organizations, enterprise applications, business technology
    
IBM
Published By: IBM     Published Date: Oct 11, 2016
B2B sales processes are being transformed by buyers who are demanding a more personalized buying experience similar to what they have experienced in their personal shopping. This paper lays out why this transformation should be on the minds of many if not most B2B organizations. This document helps guide relevant stakeholders within Exceed your B2B clients' expectations - emulate the B2C model B2B organizations to develop and execute plans to increase their e-commerce proficiency with the goal of increasing sales, profits, customer retention and customer satisfaction.
Tags : 
ibm, commerce, business to business, b2b, sales, enterprise, sales model, enterprise sales model, sales process, convergence, knowledge management, enterprise applications, business technology
    
IBM
Published By: Genesys     Published Date: Jul 13, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
Tags : 
    
Genesys
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.

“I am the Inspector Morse of IT journalism. I haven't a clue. D'oh” - Mike Magee