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Published By: ServiceNow     Published Date: Feb 24, 2017
Customer service is at an inflection point, in both the business-to-consumer and business-to-business sectors. Costs continue to skyrocket as the volume of inquiries increases, even as customer service budgets remain flat. Customer expectations seem to increase by the hour. Make a mistake or fail to resolve an issue quickly, and businesses may quickly see a decline in customer satisfaction and revenue.
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ServiceNow
Published By: Ruckus Wireless     Published Date: May 05, 2016
Password-based (PEAP, TTLS) networks experience high rates of user disruption based on password changes. Disconnected devices try to connect back to the network causing severe user disruption. So, what’s the solution to this? Certificate-based wi-fi, of course!
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ruckus wireless, wi fi, passwords, certificate wifi, user experience, networking, wireless, enterprise applications, business technology
    
Ruckus Wireless
Published By: JBoss Developer     Published Date: Feb 05, 2016
As Oracle Java Composite Application Platform Suite (CAPS) nears the end of its life cycle, healthcare organizations are switching to Red Hat JBoss Fuse to prepare for future business needs. Red Hat JBoss Fuse represents existing use cases on a more flexible, standards-compliant platform. With over 100 different connectors, Red Hat JBoss Fuse offers extensive integration coverage to optimize data flow — both to internal users and to external healthcare partners — on-premise, on mobile devices, or in the cloud.
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jboss, redhat, oracle, java, java composite application platform, fuse, integration, data optimization, data management
    
JBoss Developer
Published By: Nokia     Published Date: Dec 22, 2015
While business application turn-up on virtual compute platforms takes only minutes, the network configurations to connect your employees at the branch to these applications can take weeks or even months to rollout!
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alcatel-lucent, information system, wide area networking, wan, platform, network configuration, networking, wireless, enterprise applications
    
Nokia
Published By: Dynatrace     Published Date: Dec 16, 2015
DevOps 1.0 was a great way to get people thinking about the necessary transformation we learned from lean manufacturing in the ‘80s. Now it’s time to evolve to DevOps 2.0
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dynatrace, application development, devops, operations, software development, knowledge management, enterprise applications
    
Dynatrace
Published By: Dynatrace     Published Date: Dec 16, 2015
Today's hyper-connected mobile consumers have high expectations. To compete, you must provide a responsive, superior digital experience. DevOps best practices of Continuous Delivery make this possible, but to do it right you will need a safety net.
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dynatrace, software delivery, digital, performance metrics, mobile consumer, software development, it management, enterprise applications
    
Dynatrace
Published By: Concerto Cloud Services     Published Date: Dec 18, 2015
This document will guide solution providers through the five main principles necessary to develop a practical, customized cloud transformation strategy designed to support a cloud-first customer offering. These principles include: Financial Considerations to Building a Cloud Model Marketing Approach How To “Sell” the Cloud Technical Strategy Operational Readiness
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Concerto Cloud Services
Published By: SAP     Published Date: May 05, 2016
How companies are using data and analytics to make their supply chains more connected and agile
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sap, ariba, supply chains, analytics, agile, connected, enterprise applications, business technology
    
SAP
Published By: Sitrion     Published Date: Oct 04, 2016
Communications is all about making sure all employees are engaged, aligned, and informed. It is your opportunity to leverage mobile technology and employee apps to improve your communications—connecting remote workers with the enterprise, saving money and time, and empowering employees to be more productive. Download this white paper to learn more about how mobile can help you reach and engage with your remote workforce
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Sitrion
Published By: Red Hat     Published Date: Jun 23, 2016
Cisco is a leading provider of networking solutions that transform how people connect, communicate, and collaborate. A US $47 billion global company, Cisco develops intelligent networks and technology architectures for customers in industries ranging from government and military to healthcare and transportation. To help keep pace with rapidly changing customer demand, Cisco built its internal Lightweight Application Environment on OpenShift Enterprise by Red Hat. With this solution, Cisco IT delivers application middleware quickly and easily to internal developers through a self-service portal. Cisco has decreased time to market for new applications, streamlined the infrastructure using containers, increased operational efficiencies, and improved the developer experience.
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cisco, best practices, networking, software development, productivity
    
Red Hat
Published By: SAP Ariba     Published Date: May 05, 2016
How companies are using data and analytics to make their supply chains more connected and agile
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sap, ariba, supply chains, analytics, agile, connected, enterprise applications, business technology
    
SAP Ariba
Published By: SolidFire_NetApp     Published Date: Oct 10, 2016
This paper introduces five architectural principles guiding the development of the next generation data center (NGDC). It describes key market influences leading a fundamental enterprise IT transformation and the technological trends that support it. The five principles are: scale-out, guaranteed performance, automated management, data assurance, and global efficiencies. Cloud infrastructure delivery models such as IaaS, private clouds, and software-defined data centers (SDDC) are foundations for the NGDC. In an era where IT is expected to ensure productiongrade support with a plethoric flow of new applications and data, these models demonstrate how to eliminate bottlenecks, increase self-service, and move the business forward. The NGDC applies a software-defined everything (SDx) discipline in a traditional, hardware-centric business to gain business advantage.
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SolidFire_NetApp
Published By: SolidFire_NetApp     Published Date: Oct 10, 2016
With increasing demands being made on enterprise IT departments to keep up with the accelerating pace of business, infrastructure has to enable more dynamic, eficient application and IT service delivery. Unfortunately, more ofen than not, IT provisioning can be a bottleneck. Traditional means are ofen ineficient. When developers plan their projects and estimate the server, networking, and storage resources they need, they ofen overestimate and pad their requests to ensure what actually gets provisioned is adequate. The formal request comes via an IT ticket, and then the waiting begins. Days, possibly weeks go by before they get the resources they need, and all the while they’re unable to iterate on and evolve core business oferings.
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SolidFire_NetApp
Published By: Microsoft     Published Date: Oct 07, 2016
Security was once largely limited to the confines of an on-premises world, but now it must extend to the cloud, as well as a myriad of mobile devices. Employees and companies now expect increasingly complex interactions with devices, apps, data, and even other users. As many companies struggle to keep up with traditional single-point solutions, and limited budgets, this pressure is creating security blind spots for IT. In a world of evolving threats, it is becoming increasingly impossible to address all of these issues with an on-premises solution.
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technology, best practices, data, enterprise, business analytics, business intelligence, business management
    
Microsoft
Published By: Panaya     Published Date: Aug 09, 2018
When it comes to investing in ERP systems, improving the efficiency and responsiveness of business processes is a top concern for SAP customers. However, among IT professionals, safe delivery is of higher priority than ERP digitalization or starting an IT agility transformation. With SAP S/4HANA, this no longer needs to be a compromise. When moving to SAP S/4HANA, IT professionals need to implement not only the technical upgrade of SAP S/4HANA but also the required customizations, which necessitate an intensive amount of business collaboration and software delivery. And for that to happen, IT needs an enterprise agile delivery solution to gather and implement the business requirements to SAP S/4HANA as quickly as possible without business disruption. Read this white paper to discover how you can transition to SAP S/4HANA and achieve true enterprise agile delivery — a new standard to deliver changes to your SAP environment. Topics include: • Sync business and IT to ensure your ERP solu
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Panaya
Published By: CA Technologies     Published Date: Nov 02, 2016
Scaling Agile means that we apply its principles to large, even very large, groups of people. When we do this, we allow those people to be more connected to their work and its impact, despite being part of a huge system.
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CA Technologies
Published By: CA Technologies     Published Date: Nov 02, 2016
Scaling Agile means that we apply its principles to large, even very large, groups of people. When we do this, we allow those people to be more connected to their work and its impact, despite being part of a huge system.
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CA Technologies
Published By: CA Technologies     Published Date: Nov 02, 2016
Keeping up with the new pace of change requires building agility into your business to adapt to change faster, while carefully overseeing your investments. The integrated solution of CA Project & Portfolio Management (CA PPM) and CA Agile Central (formerly Rally) helps you effectively balance agility and governance by connecting the work of agile teams to your enterprise portfolio. Supporting an evolutionary approach to adopting agile, the solution lets you continue using traditional methods, while growing agile adoption to deliver on portfolio investments faster—with higher quality and predictable business results. A holistic view across all projects helps portfolio managers optimize budgets and resources for maximum return on investment.
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CA Technologies
Published By: CA Technologies     Published Date: Aug 21, 2017
By necessity, every company is now a software company. By 2017, two-thirds of customer service transactions will no longer require the support of a human intermediary. That means that if you haven’t already done so, you must adapt your business model to meet the needs of online customers. Failure to do so will put you at a severe competitive disadvantage. And chief among those demands is that you provide an exceptional user experience. App speed, reliability and ease of use are the new currency in this fast-changing landscape. In fact, app characteristics such as convenience and the ability to save users time can enhance brand loyalty by 60 percent or more.
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CA Technologies
Published By: CA Technologies     Published Date: Aug 21, 2017
If you’ve seen recent car ads, you know they’re as likely to promote applications and connections as they are styling and horsepower. But manufacturers aren’t the only ones pushing apps these days. Banks, airlines, restaurants—you name it—all are using them to attract and engage customers. This is the application economy; where every company is in the software business and user experience is the new survival of the fittest.
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CA Technologies
Published By: CA Technologies     Published Date: Aug 22, 2017
While some are still adjusting to the idea, you’re well aware that we’re living in an application economy. For the uninformed, an application economy is where everything is driven by a connected, mobile, application-based world where your customers are far more likely to experience your brand and interact with your enterprise through a software application than a live person. But, beyond the benefits, each day you’re feeling the pressure it exerts on your budget, resources and network. You’ve seen this wave swell on the horizon, and now it’s arrived: executives are enthusiastic and asking about strategies, and line-of-business leaders are requesting faster dev times and more complex projects. Staking out your place as a leader in this new landscape will require you to develop and deliver high-impact applications faster than ever before.
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CA Technologies
Published By: CA Technologies     Published Date: Aug 24, 2017
The “connected car” market is forecasted to reach $98.42 billion by 20181. The convergence of the app economy, increased connectivity, the Internet of Things (IoT), growth of in-car screen displays and open enterprise data models is giving automotive manufacturers and their partners a wealth of opportunities to improve service delivery and backend supply-chain management.
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CA Technologies
Published By: CA Technologies     Published Date: Aug 24, 2017
We can quote innumerable stats to impress, but there is no need—it is apparent that the world is getting more connected. Today’s connectivity will seem primitive in a few years as the connectivity extends beyond smartphones, tablets and computers to concepts such as devices implanted in the human body.
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CA Technologies
Published By: CA Technologies     Published Date: Aug 24, 2017
The existence of smartphones and tablets able to run lightweight apps has created a quantum leap in the potential of mobile devices in the workplace. Apps present enterprises with clear benefits in terms of maximizing employee connectivity, availability, flexibility and productivity.
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CA Technologies
Published By: CA Technologies     Published Date: Aug 24, 2017
In the digital economy, application programming interfaces (APIs) are essential for executing ideas quickly and seizing new business opportunities. They are the building blocks of digital transformation, enabling organizations to deliver exceptional customer experiences, create new revenue streams and connect employees, partners, apps and devices to data—anytime, anywhere.
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CA Technologies
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