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Published By: Global Payments     Published Date: May 02, 2019
We live in an age of unrivaled ecommerce opportunity. The number of new internet users is climbing by 248 million each year, equating to 7% annual growth. That figure in turn is dwarfed by booming ecommerce rates, which average out at 14% globally. This report offers an overview of ecommerce markets across the globe, summarizing the current situation, and identifying the most effective ways to nurture business - and the customer experience - on a local and global scale.
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ecommerce growth, global payments, local language, localization, retail, mobile payments, alternative payment methods, chinese wallets, alipay, wechat pay, global commerce, international payment solutions
    
Global Payments
Published By: Global Payments     Published Date: May 02, 2019
The economic face of the APAC region is changing. While the East has long been considered a source of competitively priced raw materials and manufacturing services, the spending power of its inhabitants - and their increased fondness for international travel - has transformed it into a force to be reckoned with. It’s estimated that, over the next five years, 88% of the growth in the global middle class will be in the Asia Pacific region.1 If multinational companies hope to take advantage of this vast new target market, they will need to adapt their expansion strategies and offer APAC customers a tailored retail experience.
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apac growth, global payments, luxury brands, trusted payments, localized purchasing, retail, wechat pay, alipay, chinese wallets, global commerce, mobile payments, alternative payment methods, chinese wallets, international payment solutions
    
Global Payments
Published By: Global Payments     Published Date: May 02, 2019
Doing business across borders presents a whole host of unfamiliar challenges to today’s merchant. As technological advancement and increasing globalization unlock international markets, it’s tempting to imagine that a business model successful in one region can simply be transplanted into another. Not so. The logistics of domestic and international transactions have changed, and so too have customer expectations and preferences. Customer and merchants pain points have transformed and multiplied. In this report, we explore some of the core challenges businesses today face in their quest to succeed in global commerce. We offer an overview of how unified commerce can both resolve these issues and offer new advantages and standards of best practice, enabling your business to meet the demands of tomorrow’s customer, no matter their location, preferred payment method, and mode of contact.
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unified commerce, global commerce, payment convenience, payment speed, global payments technology, retail, wechat pay, alipay, chinese wallets, mobile payments, international payment solutions, international payment systems, payments, online payments, omnichannel commerce
    
Global Payments
Published By: Global Payments     Published Date: May 02, 2019
China is becoming one of the most important markets for luxury goods in the world. The rise of the Chinese luxury consumer is bringing a world of opportunities to luxury retail giants across the globe. By 2025, it is expected that consumers in China will account for 44% of the $339 billion in luxury goods spending worldwide. This infographic highlights these projected luxury sales increases and identifies the primary drivers and the preferred payment methods for Chinese consumers.
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luxury goods, global payments, unified commerce, retail, wechat pay, alipay, chinese wallets, global commerce, mobile payments
    
Global Payments
Published By: Nice Systems     Published Date: Feb 26, 2019
NICE, the leader in workforce management, introduces the most advanced forecasting tools on the market with WFM 7.0. Building on its recognition as the industry standard, NICE WFM 7.0 Forecasting with Artificial Intelligence chooses the optimal daily forecast model to provide staffing levels and budgeting that are more accurate than those delivered by any other WFM solution.
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Nice Systems
Published By: Sage EMEA     Published Date: May 13, 2019
There is a better way for manufacturers, distributors, service providers and mid-market enterprises to drive their companies forward.
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Sage EMEA
Published By: Schneider Electric     Published Date: Apr 23, 2019
After buzzing Industry 4.0 all over the media by all OT and IT experts, today, a few key concepts seem to unveil the potential that the industry believes is behind Industry 4.0. These include: Smart Machines, Smart Factory, cyber physical systems, Everything-as-a-Service and a few technologies like OPC UA, cloud and data analytics. Clearly, they are the innovation drivers and must-haves for every vendor of automation products that want to be recognized as leaders or challengers. Sooner or later they will become standards and used by followers and niche players, but the key question for the market of automation suppliers is not who is first in developing and providing all the nice concepts and technologies, but who is creating and combining them in the right way so that they can be turned into new revenue streams. We keep in mind that competitive advantages can be achieved through increasing operational efficiency, but the better way is through strategic uniqueness. Companies which ar
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industry 4.0, iiot, smart machines, smart manufacturing, business models
    
Schneider Electric
Published By: Bluecore     Published Date: May 07, 2019
If the very purpose of technology is to make our lives easier and allow us to work smarter, why do most retail marketers use email technologies that do the exact opposite? It’s time to break out of the Email Death Spiral and advance your retail marketing program with the next generation of email marketing technology. This guide explores how to identify when it's time for a change, exactly what your team needs to know to prepare for a successful change and how to best evaluate modern email marketing technology for retail.
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Bluecore
Published By: Larsen & Toubro Infotech(LTI)     Published Date: Apr 10, 2019
This LTI Point of View explores how ‘Digital’ is a key enabler for enterprise transformation, and the change in thinking and culture, is it’s real driver. To compete in today's tough marketplace, organizations need a strong digital core. It highlights the fact that an effective digital transformation is built on people, processes, hardware, and software. And true transformation occurs when these elements can be intelligently harnessed in real-time.
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Larsen & Toubro Infotech(LTI)
Published By: IBM APAC     Published Date: May 14, 2019
Digital transformation (DX) continues to headline business initiatives as companies look to remain competitive in the rapidly changing IT landscape. Organizations are increasingly investing in and implementing next-generation applications and architectures such as software-defined IT and hybrid IT to drive higher levels of efficiency and agility. These modern technologies and architectures, however, also require organizations to evolve their underlying infrastructure to support new capabilities and demands. Recent strength in the server market, which continues to operate in a marketwide refresh cycle, illustrates the growing demand for new infrastructure. 1Q18 marked the server market's fifth consecutive quarter of both shipment and revenue growth and represented a fourth consecutive quarter of year-on-year ASP growth, as customers continue to replace aging server infrastructure with more powerful and efficient systems that leverage the latest platform developments from processor supp
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IBM APAC
Published By: Intel     Published Date: Apr 16, 2019
Gartner predicts that the public cloud market will surpass USD 300 billion by 2021 . With the big players (Amazon, Google, Microsoft and IBM) taking home 63 percent of the market share , how will next wave CSPs stand out from the crowd? Download Intel's latest whitepaper, Differentiating for Success: A Guide for Cloud Service Providers' to discover how to offer unique services, including: - Providing workload-specific optimizations, for example machine learning or high-performance computing - Targeting a particular geographical area - Focusing on an industry, such as financial services - Delivering emerging technology, such as virtual reality, in-memory databases, and containerization
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Intel
Published By: CheckMarx     Published Date: Apr 03, 2019
We live in an era of digital transformation. Software is the backbone of this digital transformation. Mobile, cloud, open source, Internet of Things, microservices and AI have made software more complex. Over 80% of the code in today’s software applications is open source. Estimates show that there will be 30 billion connected IOT devices by 2020. Furthermore, 85% of customer interactions will be computer managed by 2020. Software is everywhere. While software has gotten more complex, timeto-market is the new name of the game and enterprises can’t risk security slowing this down.
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CheckMarx
Published By: Group M_IBM Q2'19     Published Date: Apr 01, 2019
In Forrester's evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.
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Group M_IBM Q2'19
Published By: Sangoma     Published Date: Jan 30, 2013
IP communications across multiple, sometimes untrusted, networks needs to be normalized, managed and secured. As part of the most cost-effective, easiest to manage line of Session Border Controllers on the market. Read to learn how they can help you.
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ip communications, sangoma, ip firewall, datasheet, sangoma, session border control, carrier appliance, networking, knowledge management, enterprise applications, business technology
    
Sangoma
Published By: Sangoma     Published Date: Jan 30, 2013
Sangoma has introduced the most cost-effective, easiest to provision and easiest to manage line of enterprise SBCs on the market. The four available options deliver maximum flexibility when selecting a solution -- Learn how they can help you.
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sangoma session border controllers, sbc series, carriers, enterprise, cost effective, easy to manage, sbc, networking, knowledge management, enterprise applications, business technology
    
Sangoma
Published By: Sangoma     Published Date: Jan 30, 2013
The most cost effective, easiest to provision, and easiest to manage line of SBCs on the market. Sangoma's Vega Enterprise SBC provides full-featured protection and easy interconnection at the edge of enterprise networks.
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sbc, enterprise appliance, vega sbc, sangoma, datasheet, cost effective solution, networking, knowledge management, enterprise applications, business technology
    
Sangoma
Published By: Sangoma     Published Date: Jan 30, 2013
The most cost effective, easiest to provision, and easiest to manage line of Session Border Controllers on the market. Sangoma’s Vega Enterprise SBC VM/Hybrid provides full-featured protection and easy interconnection.
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vega sbc, enterprise, vm hybrid, data sheet, easy to use, cost effective, sbc solution, networking, knowledge management, enterprise applications, business technology
    
Sangoma
Published By: Sangoma     Published Date: Jan 30, 2013
The most cost-effective, easiest to provision, and easiest to manage line of SBCs on the market. Sangoma’s Vega Enterprise SBC VM/Software provides full-featured protection and easy interconnection at the edge of enterprise networks.
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sbc, vega sbc enterprise, vm/software, sangoma, session boarder control, ip communication, networking, knowledge management, data management, business technology
    
Sangoma
Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organisations are taking advantage of the benefits of cloud for contact centers. This eBook, focuses on two profiles for small contact centers, small business and small of large – a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realise a return on investment in as little as three months! Download this eBook and learn: How to calculate ROI and time-to-value in different types of small contact center profiles What factors to consider when selecting a cloud vendor Three common myths about the cloud
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
Forrester Research has found that companies that prioritise their customer experience transformation perform better. Companies included in their report, “Drive Marketing and CX Convergence with Modern Technology,” experienced: 68% increase in revenue 67% improvement in market differentiation 72% acceleration of digital business Delivering customer experiences that produce results like this requires a strategic approach across your company and the ability to turn disparate interactions into a consistent, personalised customer journey. Read this ebook for three strategies that get you started.
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Genesys
Published By: Anaplan     Published Date: Apr 02, 2019
49% surveyed cite insufficient revenue growth as the top pressure motivating sales performance management initiatives. And on top of that, 58 percent of sales reps are struggling to meet their current sales quotas. In this winner-takes-all market, sales leadership is faced with an uphill battle in driving sales performance. The pressure on sales to meet and exceed ever-increasing revenue targets is higher than ever before. Download this exclusive report to learn new insights on how sales performance data and analytics are driving peak sales performance.
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Anaplan
Published By: Bluecore     Published Date: Sep 18, 2018
Email marketers have always dreaded the unsubscribe, and at the cost of nearly $18 or more per unsubscribe depending on your average order value, it’s clear why. Altogether, the cost of an unsubscribe -- in terms of lost revenue potential and associated soft costs — is nothing to blink at. Fortunately, there are several steps you can take to decrease your unsubscribe rate and recover some of that otherwise lost revenue.
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unsubscribe, email marketing, email roi
    
Bluecore
Published By: Bluecore     Published Date: Oct 23, 2018
If you’re not one of those retailers, you’re likely busy playing catch-up to them – and that’s not a position in which anyone wants to be. Since eCommerce began, a small handful of leaders have set the pace. They’ve innovated quickly and delivered incredibly valuable and convenient shopping experiences. And in doing so, they shaped consumer expectations. Take Amazon. Over a decade ago, the online giant seemingly rewrote the natural laws of retail by managing to deliver more, better, faster – all with unmatched accuracy and ease. Now, consumers expect an Amazon-like experience everywhere they shop, and anything else feels subpar.
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email marketing, personalized email, retail marketing
    
Bluecore
Published By: Bluecore     Published Date: Nov 13, 2018
DON’T LET ONE-TIME BUYERS BECOME ONLY-TIME BUYERS One-time buyers are retail gold: They present an incremental revenue stream and a chance to foster valuable new customer relationships. But while that first purchase is an achievement and the mark of a strong customer acquisition program, what comes after that first purchase is just as important. And for most retailers, it’s what comes after that presents the biggest problem.
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retail marketing, marketing roi, customer retention
    
Bluecore
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