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Published By: MobileIron     Published Date: Aug 20, 2018
In the PC era, employees operated from within a well defined enterprise IT perimeter and passwords were sufficient to establish user trust. However, in today’s mobile-cloud environment, the enterprise perimeter has dissolved and business information is available to users on a variety of endpoints, apps, services, networks, locations. In this dynamic access environment, organizations need a different approach to security that is able to: • Establish user trust using multiple factor authentication • Correlate user trust with other factors such as endpoint, app, network, and more • Apply adaptive, risk-based policies that match the user’s environment
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security, enterprise, cloud
    
MobileIron
Published By: Mimecast     Published Date: Mar 13, 2017
The European Union’s General Data Protection Regulation (GDPR) is triggering a change in how organizations need to protect personal data, including data contained in email and contact databases. Regardless of your organization’s physical location, you must be in GDPR compliance for EU resident personal data by May 2018—or face dire consequences. Download the White Paper, to learn: • Why compliance requires unprecedented levels of effort if you control or process personal data • What specific security, privacy, and protection measures you need to take to comply with GDPR • How a majority (58%) of mid-sized and large organizations have a poor understanding of the wide scope of the regulation and its associated penalties
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Mimecast
Published By: FICO     Published Date: Sep 02, 2016
Behind FICO® Collections Optimisation is a sophisticated decision modeling capability that quanti es the impact of an organisation’s business decisions and actions on customer outcomes such as revenue, loss and profit.
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loans, fico, fico collections optimization, collections and recovery, c&r, resource allocation, roll rate reduction, collector performance
    
FICO
Published By: Veritas     Published Date: May 12, 2016
Nearly 70% of all stored data contains no legal, regulatory, or business value. Intelligence about your information’s age, location, and ownership provides the roadmap to effective decision-making.
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Veritas
Published By: AWS     Published Date: Nov 07, 2018
To best support global users and customers, enterprises require seamlessly connectivity between branch office locations, applications, and workloads hosted in the cloud. Many WAN solutions are ill-equipped for this task because they are generally rigid, complex to configure, and expensive to maintain. IoT adoption, a dramatic increase of the number of network devices, and the sophistication of security threats further compounds this challenge. Geographically-distributed devices need secure cloud connectivity, limiting the ability of existing WAN solutions to fulfill the need of distributed organizations. Cisco SD-WAN on Amazon Web Services (AWS) is an overlay WAN architecture that is designed to address modern enterprise cloud applications and workloads, heterogeneous WAN connectivity, distributed global workforces, and other business needs that traditional WAN solutions cannot meet. Learn more by downloading this solution brief. Join our webinar to learn -How to migrate a data ce
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AWS
Published By: Genesys     Published Date: Feb 22, 2018
Move to the Cloud with Confidence If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements Read the eBook today!
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contact center, cloud, ebook, customer journey
    
Genesys
Published By: Genesys     Published Date: Feb 22, 2018
Is Your IT Team Ready to Enable Digital Transformation? Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital transformation—and increasingly, it’s cloud-based. Make sure your IT team is on track to deliver. An omnichannel contact center platform gives you a single, integrated view of the entire customer journey. And as a cloud-based solution, IT has the flexibility to deploy advanced features fast and cost-efficiently. Read this white paper from Frost & Sullivan for a pragmatic approach to: • Identify process changes and goals with lines of business • Benchmark your current infrastructure and technology gaps • Consider cloud omnichannel solutions for easier deployments and simple scalability
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frost & sullivan, customer engagement, contact center, omnichannel
    
Genesys
Published By: Lightower     Published Date: Jan 26, 2017
Lightower's comprehensive suite of fiber-based solutions is trusted by over 40% of Fortune 500® companies with their mission critical networking needs. And with over 33,000 route miles of all-fiber network and over 22,000 service locations, Lightower provides the custom connectivity services to ensure optimal application and business performance. Watch our video to discover the industries Lightower serves and learn how the Lightower Limitless Network at the center of everything you do.
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Lightower
Published By: Sprinklr     Published Date: Feb 28, 2018
"Retail depends on social. Social depends on you. Learn best practices for building a better retail experience through social. To help kick-start your planning, we've gathered our most popular retail content in ""Social Strategies for Retail."""
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social strategies, retail, social media, consumers, digital, social media, social, physical locations, data, social conversations, visual experiences, sprinklr, consumer reviews, consumer ratings, location intelligence, social engagement, marketing strategy
    
Sprinklr
Published By: IBM     Published Date: May 22, 2017
Only a handful of industries have been transformed by the digital age the way banking has. Internet and mobile banking, digital wallets, and a raft of new and innovative products have redefined “the bank” from a local, brick-and-mortar branch to an anytime-anywhere process. The new banking environment has opened opportunities for national, regional, and community banks alike, which are no longer constrained to serve only customers located in the areas where they maintain a physical branch presence. But it has also brought challenges associated with collecting, processing, analyzing, storing, and protecting vast amounts of new data, from multiple locations and sources.
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cloud privacy, cloud security, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
IBM
Published By: IBM     Published Date: Nov 03, 2017
Massive shifts within the digital business landscape are sparking immense opportunities and reshaping every sector. In some cases, complete upheaval is happening at lightning-fast speed. In other instances, digital undercurrents are stirring beneath the surface as organizations scramble to monetize vast volumes and variety of data in an effort to sharpen their competitive edge and not be blindsided by unforeseen events that completely upend existing business models. While long-standing industry leadership might be no match for the next cool app, agility, speed and the ability to harness more data than was ever imagined is fueling powerful possibilities for reinvention among companies of every size. Data is following rapidly from mobile devices and social networks, as well as from every connected product, machine and infrastructure. This data holds the potential for deep insights that can replace guesswork and approximations as to locations, behaviors, patterns and preferences. As the w
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digital business, data, data-driven enterprise, innovation, ibm
    
IBM
Published By: Datastax     Published Date: Apr 04, 2017
Today’s customers expect a seamless, intelligent and personalized experience that operates at the speed of the cloud and is continuously available regardless of location or platform. To deliver an optimal customer experience that will enable you to stay ahead of competitors you need a distributed, responsive and intelligent architecture which is only possible when the right database is in place. Read this eBook to learn how your database technology decisions can affect your ability to deliver either a transformational customer experience or a lackluster, dissatisfying encounter that benefits your competitors, not your bottom line.
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datastax, technology decisions, customer experience, customer loyalty
    
Datastax
Published By: Symantec     Published Date: Dec 13, 2017
Today’s workforce is increasingly nomadic. Employees use personal and company-owned devices – desktops, laptops, tablets, and smartphones with various operating systems – to access corporate resources over different networks from virtually anywhere. Roaming users and cloud-based applications have eroded the network perimeter where enterprises have traditionally focused their security controls. SymantecTM provides a complete endpoint solution powered by the world’s largest civilian Global Intelligence Network (GIN) to help organizations secure their enterprise and mobile workforce across traditional and modern OS devices used over any network and from any location. Read this white paper to find out more.
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security, defense, cloud, threats, attack, symantec, enterprise, endpoint, solutions, global, intelligence, network, devices, mobile, workforce
    
Symantec
Published By: Reputation.com     Published Date: Oct 02, 2017
1.Meet the new consumer The migration to mobile and social media will challenge — and change — everything we know about consumer marketing. 2. Who owns your brand? Brand equity can no longer be bought. Online reviews now generate total market transparency for location-based businesses. Reviews tilt the balance of branding power away from companies and into the hands of customers. 3. The battle for brick-and-mortar customers is won or lost on the social web. To win, marketers must actively enlist customers as online advocates. Those who scale online review volume and quality will be rewarded with higher search visibility and more business at street level. 4. “Dark data” provides priceless operational insights Vast amounts of unstructured, unmined sentiment data on social media provides feedback about the customer experience that you can filter using thematic analysis and use to improve operations at the national or location level. 5. Business implications Online reputation stands betwee
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Reputation.com
Published By: OneLogin     Published Date: Oct 24, 2017
In this ebook, we dive into how identity management streamlines access to the cloud while protecting corporate data. The location of many resources is changing to the cloud, yet companies still need central management of those resources. Trying to maintain security and order in a chaotic free-for-all use of cloud apps and bring-your-own-device culture is like a black hole sucking in IT’s time—time they could be dedicating to other projects. OneLogin’s cloud identity management platform spans the entire application portfolio with secure single sign-on (SSO), multi-factor authentication (MFA), user provisioning, integration with common directory infrastructures such as Active Directory (AD), Lightweight Directory Access Protocol (LDAP), and various cloud directories, and more. We recommend the following: • IT departments leverage OneLogin for all their identity management needs • IT departments educate users about security and safe sharing • App owners enable Security Assertion M
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OneLogin
Published By: OneLogin     Published Date: Oct 24, 2017
At a time when workers use more apps than ever to do their jobs – and from more locations and devices than ever – traditional IAM is simply not sufficient, says David Meyer, Vice President of Product at OneLogin. Cloud-Based IAM is what organizations truly need.
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OneLogin
Published By: OneLogin     Published Date: Oct 24, 2017
Corporate data spreads across an ever-growing number of applications. Users (employees, contractors, partners, and customers) access those applications over a wide range of devices. Those devices take different forms: desktops, laptops, tablets, smartphones, smartwatches. Each device may use a different operating system. The locations from where people access your data can be on-premises or off, and in any number of places around the globe. Data, users, apps, devices, locations—the sheer number of permutations and combinations is mind-boggling. This complex nature of today’s IT environment opens security gaps and exposes your business to undue risk. To illustrate, try to envision all the permutations and possible entry points for risk in your organization. Imagine that you have 400 users, each using 25 apps. When you multiply those together, that’s 10,000 potential access permissions to manage. Access permissions change as users come and go, roles change, new apps are added, and
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OneLogin
Published By: Group M_IBM Q418     Published Date: Sep 10, 2018
All of cyberspace and its underlying infrastructure is vulnerable to a wide range of risk and exposure from both physical and cyber threats and perils. Sophisticated cyber individuals and groups exploit standalone and congregated vulnerabilities to steal money and information, or disrupt, endanger and damage operations. The combination of wide opportunity for crime in cyberspace and the ability to execute from geographically-dispersed locations has produced a transformation of traditional criminal activities.
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Group M_IBM Q418
Published By: Group M_IBM Q418     Published Date: Oct 23, 2018
The EU General Data Protection Regulation (GDPR) has arrived. Every company doing business with European customers — regardless of location — must make considerable governance, people, process, and technology changes to comply with the new rules. While companies have made progress, more work remains. To succeed, they must tackle key challenges, including data identification, mapping, and access management. Despite the work ahead, forward-looking businesses understand GDPR is an opportunity. This is a transformation for a data-savvy world, with the potential to yield enhanced customer and business benefits. Investment in solutions with data privacy, security, and compliance offerings that can protect data no matter where it’s stored — on-premises and in the cloud — can ease companies along their readiness journeys and help them achieve and sustain compliance from May 25, 2018, and onward
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Group M_IBM Q418
Published By: Empyr     Published Date: Jun 12, 2018
This retailer wanted to acquire new customers and eliminate wasteful spend on advertising in the process. Of equal importance was their desire to re-engage lapsed customers who occasionally frequented its locations to reactivate and stimulate additional purchase opportunity.
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Empyr
Published By: LogMeIn     Published Date: Feb 27, 2018
Whether you are a rapidly growing start-up, or a global company managing millions of interactions, Bold360 ai helps you deliver better customer experiences — no matter the problem, location or device. This simple and highly intelligent solution makes it easy to get started, and has the ability to grow as your interactions evolve.
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engagement, bold360, customer experiences, company
    
LogMeIn
Published By: Cohesity     Published Date: Nov 20, 2018
As one of the nation’s largest and most sophisticated controlled-temperature food distribution companies, Burris Logistics offers over 60 million cubic feet of freezer warehousing space in 15 strategic locations along the East Coast. Burris Logistics IT Team manages two data centers, one primary and another DR site that supports multiple remote locations up and down the East Coast. Download this case study to see how Burris Logistics acheived these benefits: - Over 80% reduction in backup windows - 25% CapEx savings and ongoing OpEx savings - Simplified operations with an easy-to-use and manage UI
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Cohesity
Published By: Cohesity     Published Date: Mar 19, 2019
Piedmont HealthCare (PHC) is the largest physician-owned and directed multi-specialty medical group in North Carolina, providing comprehensive healthcare for the entire family. The provider has more than 50 locations throughout the state of North Carolina, with more than 200 physicians and providers, and over 1,000 employees. Piedmont HealthCare is headquartered in Statesville, North Carolina and is committed to deliver innovative medical care for the community across multiple specialties in three counties.
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Cohesity
Published By: Group M_IBM Q119     Published Date: Feb 21, 2019
Mobile marketing platforms facilitate direct marketing on mobile devices by enabling mobile campaign management and activation. These platforms can operate as stand-alone solutions; however, they typically integrate with, or operate alongside, CRM, location/data management, and multichannel marketing hub (MMH) or email marketing platforms. Regardless of how a mobile marketing platform gets deployed, the native or third-party analytics supporting its audience targeting, campaign sequencing, personalization and performance measurement capabilities form the foundation of this technology.
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Group M_IBM Q119
Published By: Group M_IBM Q2'19     Published Date: Apr 11, 2019
The increase in sophisticated, targeted security threats by both external attackers and malicious insiders have made it extremely difficult for organizations to properly protect critical and sensitive information. The task of protecting these assets has only grown harder as IT environments have become more complex and widely distributed across geographic locations and in the cloud. Many recent high-profile breaches have one thing in common: They were accomplished through the compromise of passwords. In many cases, end-user passwords are initially hacked through various social engineering techniques. Then permissions are escalated to gain access to more privileged accounts — the keys to the kingdom. This unauthorized access can easily go undetected for weeks or even months, allowing hackers to see and steal information at their convenience. Unfortunately, many IT users lack a full understanding of how privileged accounts function, as well as the risks associated with their compromise an
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Group M_IBM Q2'19
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