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Published By: Cisco EMEA     Published Date: Mar 26, 2019
For more than a decade, Cisco's security reports have been a definitive source of intelligence for security professionals interested in the state of the global industry. These comprehensive reports provided detailed accounts of the threat landscape and their organisational implications. Today, Cisco is publishing its second report for 2019: Defending against today's critical threats. This white paper looks back at the threat landscape over the past year, highlighting some of the key cyber security incidents during that timeframe. However, this isn't just another retrospective report, fondly looking back at events that have already come to pass.
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Cisco EMEA
Published By: Global Payments     Published Date: May 02, 2019
The economic face of the APAC region is changing. While the East has long been considered a source of competitively priced raw materials and manufacturing services, the spending power of its inhabitants - and their increased fondness for international travel - has transformed it into a force to be reckoned with. It’s estimated that, over the next five years, 88% of the growth in the global middle class will be in the Asia Pacific region.1 If multinational companies hope to take advantage of this vast new target market, they will need to adapt their expansion strategies and offer APAC customers a tailored retail experience.
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apac growth, global payments, luxury brands, trusted payments, localized purchasing, retail, wechat pay, alipay, chinese wallets, global commerce, mobile payments, alternative payment methods, chinese wallets, international payment solutions
    
Global Payments
Published By: Global Payments     Published Date: May 02, 2019
Doing business across borders presents a whole host of unfamiliar challenges to today’s merchant. As technological advancement and increasing globalization unlock international markets, it’s tempting to imagine that a business model successful in one region can simply be transplanted into another. Not so. The logistics of domestic and international transactions have changed, and so too have customer expectations and preferences. Customer and merchants pain points have transformed and multiplied. In this report, we explore some of the core challenges businesses today face in their quest to succeed in global commerce. We offer an overview of how unified commerce can both resolve these issues and offer new advantages and standards of best practice, enabling your business to meet the demands of tomorrow’s customer, no matter their location, preferred payment method, and mode of contact.
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unified commerce, global commerce, payment convenience, payment speed, global payments technology, retail, wechat pay, alipay, chinese wallets, mobile payments, international payment solutions, international payment systems, payments, online payments, omnichannel commerce
    
Global Payments
Published By: Global Payments     Published Date: May 02, 2019
China is becoming one of the most important markets for luxury goods in the world. The rise of the Chinese luxury consumer is bringing a world of opportunities to luxury retail giants across the globe. By 2025, it is expected that consumers in China will account for 44% of the $339 billion in luxury goods spending worldwide. This infographic highlights these projected luxury sales increases and identifies the primary drivers and the preferred payment methods for Chinese consumers.
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luxury goods, global payments, unified commerce, retail, wechat pay, alipay, chinese wallets, global commerce, mobile payments
    
Global Payments
Published By: Global Payments     Published Date: May 02, 2019
In just a few decades we've gone from face-to-face, catalog and phone omnichannel: endless retail/multiple ways to buy and receive goods. That change has expolded sales.  Download this interesting Infographic to see more.
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ecommerce, secure buying, global payments, automatic payments, online shopping, luxury goods, retail, wechat pay, alipay, chinese wallets, global commerce, mobile payments, unified commerce, payment convenience, global payments technology, e-retail, pos technology
    
Global Payments
Published By: LogMeIn     Published Date: Apr 16, 2019
Organisations need a password security benchmark
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LogMeIn
Published By: MalwareBytes EMEA     Published Date: May 10, 2019
Ransomware has taken the world by storm. CryptoWall extorted an estimated $18 million, and WannaCry locked up more than 230,000 computers across the globe in 2017. Companies of all sizes are sitting up and taking notice. Even brands with a strong security investment have fallen victim. We’ve seen ransomware cripple businesses: nearly 19% of businesses stop operations immediately after discovering a ransomware attack.1 Hospital emergency rooms forced to turn people away; global shipping logistics experience massive disruption; and even a summer blockbuster movie held up for ransom. The FBI estimates ransomware is now a billion-dollar business. Ransomware has been around for a while, and it has spiked in recent years. It secured 5th place as the most common variety of malware in 2017, up from 22nd place in 2014.2 Originally ransomware targeted individuals and was considered a consumer nuisance. It has now become a business menace.
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MalwareBytes EMEA
Published By: Workday     Published Date: Feb 18, 2019
Human capital management technology plays a key role in helping organizations navigate the rise of the social enterprise, providing the ability to manage the full worker lifecycle, from recruitment to retention, and delivering the analytics needed to drive key business decisions. Read about the four steps businesses should take now.
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workday, workforce technology, digital strategy
    
Workday
Published By: PGi     Published Date: May 03, 2019
Frost & Sullivan research shows that unified communications (UC) is here to stay, with almost two-thirds of companies reporting that UC is deployed within their organization. GlobalMeet partnered with Frost & Sullivan to define unified communications as a service and outline how the cloud-based solution supports corporate goals. UCaaS delivers a wide variety of benefits to businesses, but not all UCaaS solutions are alike. Download the white paper to learn what key features and functionality to look for when evaluating potential UCaaS providers.
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PGi
Published By: PGi     Published Date: May 03, 2019
It’s true that webinars and webcasts are a great way to generate leads, launch products and interact with prospects. Yet, when it comes to attendance, less than half of those who register join the online events. Meaning, regardless of how great the content is in your webinar or webcast, it doesn’t have much meaning if no one’s attending! There are plenty of effective ways to promote your online event and up your attendance rate. Some traditional ideas include creating landing pages, promoting the event on your company’s home page and sharing across social media channels. Here are a few additional out-of-the-box ideas from Team GlobalMeet that are simple and surprisingly effective ways to make sure you not only drive awareness for your event but can also get people excited to attend!
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PGi
Published By: Amazon Web Services EMEA     Published Date: Apr 16, 2019
Whether you are part of a community hospital or global pharmaceutical company, Amazon Web Services (AWS) can help you add agility, improve collaboration and security, create an environment of experimentation, and drive new technological innovation.
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cloud computing, public sector, aws, healthcare, amazon web services
    
Amazon Web Services EMEA
Published By: Group M_IBM Q2'19     Published Date: Apr 11, 2019
This report describes the results from a groundbreaking global study by Thycotic that reveals major risk and compliance gaps in how organizations manage and secure their privileged accounts and access to sensitive systems, infrastructure and data. The 2018 Global State of Privileged Access Management (PAM) Risk & Compliance report highlights where many organizations are failing to fully put security controls in place to protect their most critical information assets.
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Group M_IBM Q2'19
Published By: MicroStrategy     Published Date: Apr 11, 2019
The MicroStrategy 2018 Global State of Enterprise Analytics Report, which surveyed 500 decision-makers from around the globe, reveals that leading organizations create a competitive edge through their use of data, with 63% experiencing improved efficiency and productivity, 57% realizing faster, more effective decision making, and 51% achieving better financial performance. Other top benefits include improved customer experiences, improved customer acquisition and retention, and the identification and creation of new revenue streams—all keys to digital transformation. What else did the 2018 report reveal? Read all the insights with both global and geo-specific views here. This infographic shares a few highlights from the new 44-page report which serves as a benchmarking resource for all data-driven organizations.
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MicroStrategy
Published By: Workday     Published Date: Mar 26, 2019
With locations in the U.S., Germany, and Japan, the University of Maryland University College needed a more efficient ERP solution to better manage its workforce and support strategic initiatives. This case study explores how a single system for finance and HR helps the global UMUC community succeed.
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Workday
Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: Forcepoint     Published Date: May 14, 2019
The EU General Data Protection Regulation (GDPR) is not in effect, requiring global organizations to significantly address how they process and protect the personal data of EU citizens. Yet, Gartner predicted, “Less than 50% of all organizations impacted will fully comply with GDPR.”* Confused about the requirements and what next steps to take? Read our GDPR eBook to learn about the regulation and its key requirements. *Gartner, GDPR Clarity: 19 Frequently Asked Questions Answered, by Bart Wilemsen, 29 August 2017
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Forcepoint
Published By: Motorola Solutions     Published Date: Apr 26, 2019
The Transportation and Logistics industry is the backbone of the global supply chain. But as Transportation and Logistics companies work to ensure timely delivery, they also face a variety of security risks and challenges.
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Motorola Solutions
Published By: Aryaka Networks     Published Date: Sep 06, 2018
Makino, a leader in manufacturing, required a global network to transfer massive amounts of data from their HQ to regional tech departments. Learn why Makino replaced their MPLS circuits with Aryaka.
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Aryaka Networks
Published By: Virtela Communications, Inc.     Published Date: Nov 16, 2009
Frost & Sullivan review the limitations associated with a single-provider approach to MPLS networks and its impact on the enterprise. They examine Virtela's Global Service Fabric - a multi-carrier network approach that provides a best-of-breed global MPLS network solution.
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virtela, frost & sullivan, mpls networks, virtela's global service fabric, mpls network solution, cos, multi-protocol label switching, wide area network, cos mapping, network consolidation
    
Virtela Communications, Inc.
Published By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Multinational companies (MNCs) are facing a unique combination of escalating customer, competitive and operational pressures which are forcing them to fundamentally change the way they do business and manage their IT infrastructures supporting network, security and mobility needs. Lack of IT resources, limited capex and more complex global implementations are driving an increasing proportion of MNCs to offload, or 'out-task', various aspects of their day-to-day management responsibilities to skilled third-parties that can help perform these functions well.
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health, global management service, cloud services, technology
    
Virtela Communications, Inc.
Published By: Genesys     Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes. Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include: • Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI • 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance • In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year • Europe
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Genesys
Published By: Attivio     Published Date: Aug 20, 2010
With the explosion of unstructured content, the data warehouse is under siege. In this paper, Dr. Barry Devlin discusses data and content as two ends of a continuum, and explores the depth of integration required for meaningful business value.
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attivio, data warehouse, unified information, data, content, unstructured content, integration, clob, blob
    
Attivio
Published By: Attivio     Published Date: Aug 20, 2010
Current methods for accessing complex, distributed information delay decisions and, even worse, provide incomplete insight. This paper details the impact of Unified Information Access (UIA) in improving the agility of information-driven business processes by bridging information silos to unite content and data in one index to power solutions and applications that offer more complete insight.
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attivio, data warehouse, unified information, data, content, unstructured content, integration, clob, blob
    
Attivio
Published By: SAP     Published Date: Jun 18, 2011
To stay ahead of the competition in a global marketplace, firms are increasingly speeding up operations, in many cases adopting real-time systems and tools to allow for instant decision-making and faster business cycles. Download here to learn how.
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real-time business analytics, faster decision making, business automation, business metrics, analytical data, sap
    
SAP
Published By: ASG Software Solutions     Published Date: Aug 20, 2008
A forward-looking CMDB does more than keep an organization's IT operations running. It draws clear connections between IT components and business services, which is the core of Business Service Management (BSM). But even more critical than the CMDB's ability to support business as it is now, is the question of how well it will drive business innovation in the future.
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asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce
    
ASG Software Solutions
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