itil software

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Published By: BMC Control M     Published Date: Jul 16, 2009
A short time ago, Dell, like many other companies, embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs. As part of this initiative, Dell addressed a job scheduling solution that had failed to keep pace with ITIL_ integration. In enterprises around the world, stale job scheduling software lingers for fear of the costs and risks of conversion. Learn more today!
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bmc, ema, dell, dell smart, automation, integration, services, itil, business, software, itsm, roi, bmc control-m
    
BMC Control M
Published By: IBM     Published Date: Jul 08, 2015
This book defines the basics of application release and deployment, and provides best practices for implementation with resources for a deeper dive.
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application integration, life cycle, software deployment, automation, itil, software integration, devops approach
    
IBM
Published By: BMC Software     Published Date: Jul 01, 2011
You can implement help desk processes based on ITIL easily with reduced up-front costs and automatic upgrades.  Used by more than 72,500 companies worldwide, the Force.com platform is the most widely used Cloud platform in the world.  Gain insights into the benefits of running your help desk in the cloud. Download this BMC Software white paper from Web Buyer's Guide to learn about a faster, more cost-effective, ITIL-based help desk solution than ever before possible
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itil, help desk software, bmc, cloud based help desk, simple, affordable, bmc software, drive profit, reduce risk
    
BMC Software
Published By: BMC Software     Published Date: Jul 01, 2011
Help Desk software as a service is attractive to many IT departments. It offers the same benefits of traditional IT help desk solutions, in addition to reducing capital expenses, accelerating implementation, and providing easier upgrades. This paper explores considerations for implementing IT service management in-house or as a service.
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service management, bmc software, itil, saas, help desk software, delivery model, cloud based help desk, simple, affordable, bmc, drive profit, reduce risk, paul avenant
    
BMC Software
Published By: BMC Control M     Published Date: Jul 22, 2009
A short time ago, Dell, like many other companies, embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs. As part of this initiative, Dell addressed a job scheduling solution that had failed to keep pace with ITIL_ integration. In enterprises around the world, stale job scheduling software lingers for fear of the costs and risks of conversion. Learn more today!
Tags : 
bmc, ema, dell, dell smart, automation, integration, services, itil, business, software, itsm, roi, bmc control-m
    
BMC Control M
Published By: IBM     Published Date: Jul 11, 2012
Software Asset Management associated costs have once again risen as a high priority for IT, and rightfully so. This paper offers information on technology that manages software assets cost efficiently, cost effectively in a low risk environment.
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software asset management, sam, software asset cost, cost effective, cost efficient, risk avoidance, managing software assets, substantial expense reduction, ibm tivoli, business alignment, it infrastructure library, itil, it strategy, it planning, software licences, analytics, audit preparedness, virtualization, cloud, saas
    
IBM
Published By: Samanage     Published Date: Apr 24, 2014
As you evaluate Service Desk and Asset Management solutions in the marketplace, you likely have a set of requirements for features and functionality. But have you considered other key factors that will set you up for success with a cloud-based ITSM solution that might not be so obvious? Not evaluating solutions based on these considerations can delay implementation, driving up costs and causing undue stress for the IT professional. Don’t let them stop you in your tracks; instead, consider these criteria when making your solution decision and to gain greater organizational acceptance.
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samanage, service desk, asset management, itsm, it service management, itsm, itsm solutions, itsm tools, itam tools, itam solutions, it ticket management system, it workflow, it help desk, cloud-based solutions, saas solutions, it service desk, asset management, it service portfolio, it service catalog, itil software
    
Samanage
Published By: LANDesk     Published Date: Feb 12, 2007
This white paper describes how ITIL implementation can be rendered simpler, faster, more effective and more affordable by combining new service-oriented Business Process Management (BPM) tools with the established functionality of task-oriented IT management software.
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it management, itil, service management, business process management, bpm, it automation, automating it, landesk, enterprise applications
    
LANDesk
Published By: BMC Control M     Published Date: Jul 16, 2009
Le traitement par lots est une activité critique dans la plupart des entreprises. C’est le fondement technique sur lequel reposent bon nombre d’applications : commerce électronique, comptabilité, contrôle des stocks et de l’inventaire, planification des ressources d’entreprise, service à la clientèle, pour n’en citer que quelques-unes. L’interruption d’un traitement par lots crucial peut avoir des répercussions majeures sur l’activité : arrêt, perte de revenu, pénalités contractuelles, et autres.
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itil, cmdb, bmc, software, bmc control-m, smart
    
BMC Control M
Published By: BMC Control M     Published Date: Jul 22, 2009
Le traitement par lots est une activité critique dans la plupart des entreprises. C’est le fondement technique sur lequel reposent bon nombre d’applications : commerce électronique, comptabilité, contrôle des stocks et de l’inventaire, planification des ressources d’entreprise, service à la clientèle, pour n’en citer que quelques-unes. L’interruption d’un traitement par lots crucial peut avoir des répercussions majeures sur l’activité : arrêt, perte de revenu, pénalités contractuelles, et autres.
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itil, cmdb, bmc, software, bmc control-m, smart
    
BMC Control M
Published By: BMC ESM     Published Date: Jul 17, 2009
Are you looking for new inspiration to move forward with ITIL in these tough economic times? Join us as we talk with Erin Casteel, Solutions Architect with BMC Software and draw on Erin's wealth of experience as an ITIL consultant for tips on leading change in the organization. Learn how you can avoid reinventing the wheel, what it really means to sell ITIL in the organization, and why it pays to find opportunities in crises.
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itil, bmc, tough times, economy, organization, software, iso, architecture, change, crises, recession, cost cutting, strategy, itil adoption, it infrastructure library
    
BMC ESM
Published By: BMC ESM     Published Date: Jul 17, 2009
IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress.
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itil, it infrastructure library, bmc, bmc software, it environment, integration, business objectives, configuration management database, cmdb, business service management, bsm, mean time to repair, mttr, roi and value on investment, voi, it management
    
BMC ESM
Published By: BMC ESM     Published Date: Jul 22, 2009
IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress.
Tags : 
itil, it infrastructure library, bmc, bmc software, it environment, integration, business objectives, configuration management database, cmdb, business service management, bsm, mean time to repair, mttr, roi and value on investment, voi
    
BMC ESM
Published By: Samanage     Published Date: Apr 24, 2014
As you evaluate Service Desk and Asset Management solutions in the marketplace, you likely have a set of requirements for features and functionality. But have you considered other key factors that will set you up for success with a cloud-based ITSM solution that might not be so obvious? Not evaluating solutions based on these considerations can delay implementation, driving up costs and causing undue stress for the IT professional. Don’t let them stop you in your tracks; instead, consider these criteria when making your solution decision and to gain greater organizational acceptance.
Tags : 
it service management, itsm, itsm solutions, itsm tools, itam tools, itam solutions, it ticket management system, it workflow, it help desk, cloud-based solutions, saas solutions, it service desk, asset management, it service portfolio, it service catalog, itil software, it solutions, it software, it technology, it management
    
Samanage
Published By: Cherwell Software     Published Date: Jan 28, 2019
Domino’s was heavily reliant on a legacy service desk tool. When Karen Copley was hired to oversee all aspects of service delivery for the organisation, she immediately recognised that this tool needed to be replaced. According to Karen, it offered no way to obtain management information. There was also limited automation capabilities. In addition, at this time, Domino’s wanted to mature its service desk operation by adhering to ITIL® framework best practices. “We decided we needed a more robust, ITIL® framework compliant service desk tool. I knew Cherwell® Service Management software was in the Gartner Magic Quadrant, and I had read good things about the company. I therefore decided to invite Cherwell Software and a couple of other vendors to bid for the business.”
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Cherwell Software
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