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Published By: Clearvale by BroadVision     Published Date: Aug 21, 2009
The move towards self-service is clearly about mitigating costs. But self-service models can also deliver significant benefits to users when they combine the best of online convenience with the insight and personal touch of an experienced sales or service rep.
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self service, customer service, customer relationship management, crm, live support, online help, online support, cost control
    
Clearvale by BroadVision
Published By: Covad     Published Date: Aug 21, 2009
In this insightful analysis, you'll discover how the best VoIP provider can help your small business save money, become more agile, and even look larger.
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voip, small business, small business networks, smb, voice over ip, ip telephony, telephony, telecommunications
    
Covad
Published By: IBM     Published Date: Feb 08, 2008
We’ve heard it over and again: mid-sized manufacturers need to increase efficiencies while protecting their existing infrastructure and boosting profits. IBM can help, with tailored solutions. Click for the complimentary report, "Ten Insights for Success in an On Demand World".
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infrastructure, erp, productivity, scm, supply chain, enterprise resource planning, mid-market, smbs
    
IBM
Published By: IBM     Published Date: May 30, 2008
Businesses need a better way to leverage information, manage analytic results and glean business insights across the enterprise.  Are you seeking a simple, flexible and optimized solution?  Watch this short video to learn about IBM's Balanced Warehouse -- the complete ‘ready-to-go’ data warehousing solution comprised of pre-tested, scalable and fully-integrated system components of DB2 Warehouse, Server and Storage.
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business intelligence, data warehousing, warehouse, ibm, leveraging information, li campaign, ibm li
    
IBM
Published By: IBM     Published Date: Jun 11, 2008
In a 2007 poll of nearly 200,000 consumers, IBM found that retailers who integrate customer-focused initiatives are more likely to turn regular consumers into brand advocates and outperform their competitors. Download the white paper and find out what key retailer attributes drive consumer advocacy.
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crm, customer relationship management, customer focus, customer-focused, shopper insight, shopping insight, ibm, mmdg
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
Many enterprises depend heavily on business services to generate revenue. But they often have trouble correlating availability and performance information from individual systems with the business as a whole. To do this, you need a clear view of your service infrastructure. Integrated availability and performance solutions can provide the visibility, control, and automation that your IT environment needs.
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ibm, ibm mi, ibm grm, service management, it management
    
IBM
Published By: IBM     Published Date: Aug 21, 2008
Assessments are the key tools for uncovering vulnerabilities in your security that may be well hidden. This webinar explains how your organization can gain value and insight from the various types of security assessments that safeguard the confidentiality, integrity and availability of your critical business data.
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ibm, ibm mi, ibm grm, security
    
IBM
Published By: Metafuse     Published Date: Sep 26, 2007
In speaking with project managers, directors of operations, vice presidents of professional services, chief financial offers, and other project team members every day, we hear familiar stories repeatedly and there are some trends, or commonalities. This document outlines five of the most common project management challenges.
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project management, document management, project planning, project, enterprise resource planning, erp, planning, metafuse
    
Metafuse
Published By: Metafuse     Published Date: Sep 26, 2007
We are often asked how Project Insight differs from the Microsoft solution. There is no simple, 30 second answer to that question, as every software package is unique. Rather than attempt to detail a feature by feature comparison, here we offer the reader an overview of what we view as the main differences.
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project management, document management, project planning, project, enterprise resource planning, erp, planning, metafuse
    
Metafuse
Published By: OutlookSoft     Published Date: Aug 21, 2009
An effective corporate performance management (CPM) solution leverages a unified application for all key business processes, a centralized database ensuring the highest level of data accuracy and consistency, and provides critical decision-making information in real-time. Read this insightful white paper to learn more.
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performance management, business management, business process management, bpm, data quality, business decision, business metrics, outlook soft
    
OutlookSoft
Published By: OutlookSoft     Published Date: Aug 21, 2009
As vendors rush to embrace and exploit predictive analytics, only those with a truly unified solutions will succeed in capitalizing on this powerful and promising technology. Read this insightful white paper to learn more.
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analytics, business analytics, performance managment, business process management, bpm, business activity monitoring, metrics, business metrics
    
OutlookSoft
Published By: Quocirca     Published Date: Apr 23, 2007
Information management, which includes both data and content management, is an essential building block for Service-Oriented Architecture (SOA).  By taking a service oriented approach to information, you can achieve much greater value from your information assets.
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information management, service oriented architecture, service-oriented architecture, soa, data management, mdm, master data management, content management
    
Quocirca
Published By: Quocirca     Published Date: Jan 11, 2008
Small and medium-sized businesses (SMBs) can benefit from the expansive use of information technology (IT) just as much as their larger counterparts. Indeed, in many cases they have to, because to trade they need to interact with business partners of all sizes and IT failure affects not just internal users but those of third parties.
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insight report, quocirca, smb, small business, soho, mid-sized business, smbs, data security
    
Quocirca
Published By: Customer Chemistry     Published Date: Nov 14, 2006
Predictive analytics can be utilized to uncover root causes so that problems can be eradicated.  Read this white paper to learn how companies can use predictive analytics treatment and prevention approaches to save time and resources, eliminate root causes of problems, and obtain the actionable insight required to improve marketing effectiveness.
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analytics, predictive analytics, marketing strategy, customer research, market trends, marketing roi, customer chemistry, enterprise applications
    
Customer Chemistry
Published By: Online Insight     Published Date: Dec 12, 2006
This white paper describes the technologies underpinning the enterprise software solution suite that OnlineInsight offers today in its Fourth Generation products, and explains how our enterprise-class software systems take software "abilities" to new levels.
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enterprise software, software deployment, scalable software, future of software, online insight, enterprise applications
    
Online Insight
Published By: Online Insight     Published Date: Dec 12, 2006
This white paper describes Online Insight's vision for the next generation in sales and marketing, driven not by guesstimates about a customer based on ancient demographics and historical purchases, but by up-to-the second needs and preferences measured real-time in a first-hand "collaborative customer conversation."
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marketing, crm, customer relationship management, customer support, customer service, customer interaction, customer experience, csr
    
Online Insight
Published By: Online Insight     Published Date: Dec 12, 2006
This white paper communicates the value of software technologies that provide a single point of entry for prospects and health plan providers (including agents) to educate a new or renewing insured on the full value proposition of each plan offering.
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healthcare, enterprise software, health care, insurance, health insurance, health, insured, insurer
    
Online Insight
Published By: Campaigner     Published Date: Jun 05, 2007
Targeted and personal, no medium today is as effective at empowering marketers with the ability to reach out and connect with their customers on a real 1-to-1 level more than Email Marketing. This insightful White Paper provides 5 simple but powerful email tactics that will keep your customers coming back for more. 
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email marketing, crm, customer relationship management, customer experience management, customer satisfaction, email, got, got corp
    
Campaigner
Published By: Infor     Published Date: May 04, 2007
What Distinguishes Strategic CFOs? What are their secrets? Why do CEOs consider their guidance so critical? How do they provide critical insight that enhances strategic planning and decision-making? Find out how strategic CFOs set themselves apart from the rest... and apply their secrets to your financial organization.
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sox, sarbox, sarbanes-oxley, sarbanes oxley, financial, cfm, corporate financial management, finance
    
Infor
Published By: Blue Lane     Published Date: Apr 03, 2007
One of the biggest challenges mirrors a problem in the physical server world: security patching. This paper describes in greater detail the benefits and challenges of server virtualization, and offers insight into how Blue Lane customers are utilizing the PatchPoint(r) System to combat the threat of software vulnerabilities.
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virtualization, patching, security, vmware, network security, blue lane, patchpoint, server virtualization
    
Blue Lane
Published By: Microsoft Dynamics     Published Date: Nov 06, 2008
Microsoft® recently researched the experience of nearly 200 companies with more than 250 PCs that have deployed one or more of the applications in the Microsoft Dynamics line of business management solutions. Among these companies, whose attitudes to technology tended to be more forward looking than usual, a common issue was rapid growth. The pain points most often cited were manual processes that cause mistakes and inefficiencies, the need for more functionality, an inability to scale to support growth, integration problems, especially with the growing number of customer and partner systems, and a lack of operational insight. This white paper explores the experience of these companies in more detail to help you understand how you can use Microsoft Dynamics to support rapid growth and drive business success.
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microsoft dynamics, crm, compliance, security, enterprise applications
    
Microsoft Dynamics
Published By: Microsoft Dynamics     Published Date: Nov 06, 2008
Microsoft® recently researched the experience of nearly 200 companies with more than 250 PCs that have deployed one or more of the applications in the Microsoft Dynamics line of business management solutions. Among these companies, whose attitudes to technology tended to be more forward looking than usual, the most common issue was the need for modern systems. The pain points most often cited were manual processes that cause mistakes and inefficiencies, integration problems with other systems (both internal and external), lack of operational insight, and legacy software support and customization issues. This white paper explores the experience of these companies in more detail to help you understand how you can use Microsoft Dynamics to modernize your business processes and drive business success.
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microsoft dynamics, crm, compliance, enterprise applications
    
Microsoft Dynamics
Published By: Microsoft Dynamics     Published Date: Nov 06, 2008
Microsoft® recently researched the experience of nearly 200 companies with more than 250 PCs that have deployed one or more of the applications in the Microsoft Dynamics line of business management solutions. Among these companies, whose attitudes to technology tended to be more forward looking than usual, a common issue was growth via mergers and acquisitions (M&A). The pain points most often cited were non-integrated, overlapping systems, an inability to scale to support growth, the need for more functionality, and a lack of operational insight. This white paper explores the experience of these companies in more detail to help you understand how you can use Microsoft Dynamics to support your company’s growth via M&A and drive business success.
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microsoft dynamics, crm, compliance, global functionality, enterprise applications
    
Microsoft Dynamics
Published By: HP     Published Date: May 11, 2011
Learn how HP Systems Insight Manager monitors and controls the server environment to enhance staff efficiency, improve uptime, and reduce the cost and complexity of managing the data center.
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hp insight control management, business value, roi, tim grieser, randy perry, server life-cycle management, it management, infrastructure management
    
HP
Published By: Ecora Software     Published Date: Aug 15, 2007
This whitepaper will teach you the necessary steps any organization must take to comply with the Gramm-Leach-Bliley Act (GLBA). Based on the experienced insight of Alex Bakman, Founder, Chairman & Chief Technology Officer at Ecora Software and Khalid Kark, Senior Research Analyst at Forrester Research, this paper discusses how any organization can reduce compliance costs by automating the process of attaining and maintaining proper financial privacy and consumer data safeguard procedures.
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gbla, glba, compliance, financial, privacy, consumer data, data privacy, information management
    
Ecora Software
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