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Published By: Vonage Business     Published Date: Jan 19, 2018
A new study by IDC, commissioned by Vonage, shows that businesses with best-in-class communication platforms have improved revenue, profitability & more. How does your company stack up compared to others in your industry? Get the whitepaper now to find out.
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strategic, platform, system, integration, customer, business, communications
    
Vonage Business
Published By: VMware AirWatch     Published Date: Sep 21, 2016
Digital transformation (DX) is the driving force behind new worldwide initiatives in financial services. However, a recent IDC survey discovered that fewer than 5% of institutions have started or completed a digital transformation strategy. Historically, financial institutions focused on the use of mobility to directly drive improved customer experiences to their customers' devices. However, as consumer sophistication with mobility increases — particularly among younger generations —so too does the need to enable mobility for the enterprise worker. This Market Spotlight explores these issues in the larger DX context.
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VMware AirWatch
Published By: Mitel     Published Date: Jun 29, 2016
It's no secret that mobile technology has revolutionized the way consumers conduct their lives. Mobile technology has become ubiquitous, influencing the business workplace and workforce. Last year, IDC predicted that 75% of the US and nearly 40% of the global workforce would be mobile and signs indicate that the rate of mobile growth is only being accelerated by the advancement of cloud technology, improved security, and more reliable network access.
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mitel, workplace, mobile technology, idc, business communications, business technology
    
Mitel
Published By: Mitel     Published Date: Mar 30, 2017
It's no secret that mobile technology has revolutionized the way consumers conduct their lives. Mobile technology has become ubiquitous, influencing the business workplace and workforce. Last year, IDC predicted that 75% of the US and nearly 40% of the global workforce would be mobile and signs indicate that the rate of mobile growth is only being accelerated by the advancement of cloud technology, improved security, and more reliable network access.
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Mitel
Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
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Hewlett Packard Enterprise
Published By: Intel     Published Date: Jul 27, 2017
Worldwide spending on public cloud services is set to reach USD 122.5 billion in 2017, an increase of 24.4 percent over 20161. In fact, the compound annual growth rate (CAGR) of spending on public cloud services is almost seven times that of overall IT spending growth and IDC predicts that by 2020, it will top USD 203.4 billion worldwide2. The size of the opportunity for cloud service providers (CSPs) is huge but fierce competition, accelerating innovation and the need to keep prices low continue to create enormous pressure. This paper outlines some of the primary challenges faced by CSPs in making and keeping their business profitable and suggests strategies and innovations that can help cloud businesses to take a greater share of the market opportunity.
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Intel
Published By: Juniper Networks     Published Date: Aug 03, 2017
Massive business innovation is under way worldwide: continuous transformation. IDC research shows how the network plays a key role for organizations around the globe.
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network improvement, automation, network agility, reshaping networking
    
Juniper Networks
Published By: Juniper Networks     Published Date: Aug 08, 2017
How network transformation can improve your business.
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Juniper Networks
Published By: Juniper Networks     Published Date: Aug 08, 2017
The constant growth of cloud, IoT, virtualization, mobility, and digital transformation has brought tectonic changes to the world of networking. Long viewed as a bastion of single-purpose, inflexible, and closed solutions, networks have started to transform in line with the demands for flexibility, scalability, ease of management, interoperability, and application support. Networking departments need to achieve all of the tasks above while keeping costs under control. Additionally, security requirements for the new network are not letting up — quite the opposite, as the virtualized network (and general IT) environment requires rethinking, virtualization, and evolution of security architectures.
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Juniper Networks
Published By: Juniper Networks     Published Date: Aug 08, 2017
Cloud, social, big data, and the Internet of Things (IoT) are increasingly central to business decisions as the pace of digitization accelerates. The impact of software-defined networking (SDN), virtualization, and converged and hyperconverged infrastructure within the datacenter is substantial. These technologies add complexity but offer enticing opportunities for new business models, revenue streams, operating efficiencies, and agility that organizations must pursue if they want to remain competitive and viable. This pursuit requires businesses to keep up with current and emerging technologies and applications and transform the ways in which they conduct business. At the core of "keeping up" is an organization's datacenter strategy — with an associated technology and services strategy that will either create industry laggards or accelerate innovators.
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Juniper Networks
Published By: Cisco Wireless     Published Date: Mar 06, 2017
Do you know how to get the best network provider? Download the IDC report to find the best vendor for WLAN Enterprise Learn the strengths and strategy of the top 12 Enterprise Wireless vendors Discover how Cisco ranks against top WLAN providers Understand what you need to bring mobility to your business network
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Cisco Wireless
Published By: WorkBook from Deltek     Published Date: Apr 26, 2018
Digital transformation (DX) is fundamentally changing enterprise resource planning (ERP) — allowing businesses to transform their decision making, which is enhancing their business outcomes significantly as we enter the digital economy. Digital transformation is an enterprisewide, board-level strategic reality for companies wishing to remain relevant or maintain or enhance their leadership positon in the digital economy. Digitally transformed businesses have a repeatable set of practices and disciplines that are used to leverage new business, 3rd Platform technology, and operating models to disrupt businesses, customers, and markets in pursuit of business performance and growth. DX is driving businesses to rethink their technology strategy, and that includes moving beyond their legacy ERP and back-office systems.
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global, saas, cloud, psa, erp, applications, vendor, assessment
    
WorkBook from Deltek
Published By: Alteryx, Inc.     Published Date: Sep 07, 2017
Download this IDC InfoBrief to get the full details of the survey, and understand the impact that advanced spreadsheet usage is having on the data preparation and analytic processes throughout organizations.
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Alteryx, Inc.
Published By: Forcepoint     Published Date: Mar 08, 2018
An IDC study finds that Forcepoint NGFW makes network security more robust, agile, and efficient. Forcepoint customers minimize operational risk from network security events by reducing frequency, duration and impact and will see about $43,845 savings per firewall per year for a five-year ROI of 510%. Read the report.
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network, operational, security, forcepoint, platform, optimization
    
Forcepoint
Published By: Forcepoint     Published Date: Aug 31, 2018
IDC a créé un modèle basé sur leurs analyses pour identifier les coûts et les avantages réels liés au déploiement d'un firewall NG Forcepoint. Les principales informations de ce modèle analytique sont retranscrites dans uninfographie, et les résultats complets sont disponibles au téléchargement dès maintenant dans le livre blanc “Quantification des résultats opérationnels et de sécurité lors du passage à Forcepoint NGFW
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Forcepoint
Published By: Service Now     Published Date: Jan 26, 2018
Digital transformation (DX) has progressed well beyond the abundant hype predicting it to where it is now an existential concern for many enterprises. We are at an inflection point as digital transformation efforts shift from "project" or "initiative" status to strategic business imperatives. Growing enterprises, regardless of age or industry, are striving to become "digital native" in the way their executives and employees think, what they produce, and how they operate. IDC predicts that by 2021, at least 50% of global GDP will be digitized, with growth in every industry driven by digitally enhanced offerings, operations, and relationships, and that by 2020, investors will use platform/ecosystem, data value, and customer engagement metrics as valuation factors for all enterprises.
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Service Now
Published By: SAP     Published Date: Aug 17, 2018
Leading drivers and challenges that SAP customers tend to contemplate as they consider, plan, and implement a move to SAP S/4HANA. And learn how firms can address the key concerns and provide insight on strategies for managing the change that comes with a new ERP.
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SAP
Published By: SAP     Published Date: Sep 10, 2018
“How Small and Medium-Sized Businesses Can Deliver Strategic HR”
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SAP
Published By: Oracle     Published Date: Oct 20, 2017
In this white paper, IDC discusses the inherent difficulties associated with traditional backup schemes and the changing dynamics of data protection strategies. We examine Oracle's Zero Data Loss Recovery Appliance (ZDLRA) and the role it can play in providing significantly improved service levels for all types of Oracle databases.
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Oracle
Published By: Workday     Published Date: Feb 27, 2018
CIOs today face a delicate, difficult balancing act between meeting business objectives and securing information. Markets are becoming more global, product life cycles are shrinking, and profit margins are declining. Organisations need their finance, human resource, and planning systems to be agile and able to change as quickly as the business. System complexity is increasing, though. Enterprises deploy more applications to more endpoints than ever before. Hackers have evolved from isolated sociopaths into highly organised groups relying on leading-edge technology. Finally, IT budgets are growing, albeit slowly: International Data Corp. (IDC) expects budgets to increase 3.4% in 2017. So many CIOs are struggling to find the resources needed to ward off attacks.
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business, enterprises, cloud, organisations, cybercrime
    
Workday
Published By: Avaya     Published Date: Nov 07, 2018
Digital Transformation: Insight into Getting it Right, is new research commissioned by Avaya and undertaken by IDC. The Infobrief contains key insights from over 1,300 enterprises and consumers to help brands plan and improve digital transformation, specifically through the modernisation of business communications infrastructure. Explore why business communications technology needs to be at the heart of your digital transformation journey.
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Avaya
Published By: SAP SME     Published Date: Dec 10, 2015
El mercado está viendo una mayor demanda de análisis, debido al enorme valor que ofrece. En este informe, IDC investiga por qué las organizaciones están invirtiendo en análisis, las áreas específicas en las que están descubriendo nuevos puntos de vista y cómo se extienden en el análisis predictivo.
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SAP SME
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