The Smarter Process platform is IBM’s solution for reinventing business operations in a way that infuses every process with intelligence and expertise to deliver greater customer centricity, which in turn fuels top-line growth.

This paper explores why your business needs the latest operational decision management (ODM) solutions to help turn data insights into action. Discover how IBM Operational Decision Manager software and the IBM Business Process Manager platform work together to: *Recognize patterns that suggest opportunity or risk *Create and shape business events by automating decisions *Bring more dimension and precision to decision making by applying analytics to big data *Help you implement the right business processes by understanding data in context.

The Smarter Process platform is IBM’s solution for reinventing business operations in a way that infuses every process with intelligence and expertise to deliver greater customer centricity, which in turn fuels top-line growth.

While a business case is all about the numbers, knowing how and when to push the proposal through the approval process requires an understanding of the psychology behind how proposals are selected and funded. Learn the tools and strategies to develop a business case and gain approval.

Today we share information faster and farther than ever before. Despite this, 42% of people make decisions based on wrong information every week. This brochure from IBM® will show you how to join the smart revolution and create a more productive, efficient and sustainable world. Learn more.

With IBM MobileFirst and IBM’s Smarter Process, you can redesign how you deliver services and support more streamlined business processes. Therefore, you can help enable your customers to have a more superior mobile experience.

Because all processes should be aligned to customer metrics, process improvement is an important goal for organizations in every industry. This paper illustrates the impact analytics can make on business processes through real-world examples based on IBM client experiences, and describes the steps organizations can take to refine quality, warranty, financial, inventory and other processes that are essential to achieving operational excellence.

Customers’ expectations have never been so high. Yet, leaders at many banks and financial institutions still fail at providing a smooth, personalized, timely and relevant experience throughout channels. By leveraging the increasing amount of data about customers, bankers can create information to constantly improve their understanding of product usage, profitability, risk, buying behavior and financial needs. Access this white paper today to learn about expert solutions that can help you reinvent your business operations and create a customer-focused company. Read on now to explore more.

Customers’ expectations have never been so high. Yet, leaders at many banks and financial institutions still fail at providing a smooth, personalized, timely and relevant experience throughout channels. By leveraging the increasing amount of data about customers, bankers can create information to constantly improve their understanding of product usage, profitability, risk, buying behavior and financial needs. Access this white paper today to learn about expert solutions that can help you reinvent your business operations and create a customer-focused company. Read on now to explore more.

Learn about the importance of cognitive data to workflows and BPM, how cognitive business operations improve engagements with customers and partners, and how Watson APIs bring insight and learning to BPM.

In this 3-part video series, Jim Casey, senior offering manager for IBM Smarter Process gives insight into how the BPM discipline is evolving in the face of cognitive computing.

As new technology and connected consumers redefine how business is done, IBM Smarter Commerce solutions help companies more effectively engage with customers across four critical aspects, which include the Buy, Market, Sell and Service components. This ebook outlines those areas and solutions for each.

Read this paper to get an in-depth look at how the past is shaping the future of retail. Find out what it takes to rethink your strategy and points of differentiation—and to even radically redefine the role of the store in order to turn it into an asset instead of a liability.

Learn about the importance of cognitive data to workflows and BPM, how cognitive business operations improve engagements with customers and partners, and how Watson APIs bring insight and learning to BPM

In an era when human resources departments are constantly being asked to do more with less, it’s clear that something needs to be done. As more and more resumes pile up for each position, HR teams need help to make a quality hire quickly. Fortunately, IBM Smarter Workforce technology can help, by providing companies the ability to test candidate skills at the beginning of the hiring process. Using simple and convenient skills assessments, it’s easy for HR departments to separate the serious candidates from the rest of the applicants. Once this is done, considering the candidates and making a quality hire becomes much more manageable.

Carla Wolfe, Senior Business Analyst at Elevations Credit Union will describe their process discovery journey, and how it has led to remarkable changes in their organization. Along the way they've also accumulated several performance awards, including the 2013 Rocky Mountain Performance Excellence PEAK award, and plan to be a 2014 applicant for the prestigious National Malcolm Baldrige Performance Excellence Award.

This executive summary discusses the current state of project portfolio management and how it could help drive value in software delivery when it focuses on doing the right thing at the right time instead of simply on efficiency.

COOs responsibilities are expanding beyond cost saving and efficiency to include a growing role in raising revenues. By transforming processes, they're providing customers more relevant experiences. Center for Applied Insights talked to COOs across industries to find out more.

With IBM MobileFirst and IBM’s Smarter Process, you can redesign how you deliver services and support more streamlined business processes. Therefore, you can help enable your customers to have a more superior mobile experience.

Is it easy to do business with your organization? Do your employees feel empowered to meet your customer’s needs? These are questions that you’re probably grappling with as you face a perpetually changing business environment. You strive for operational excellence and need ways to effectively acquire and retain new customers. You also need to reinvent your business operations to foster growth. Smarter Process is a way for you to work smarter as you find your way through all the operational challenges that the current business climate throws at you. It helps you use mobile, analytics, and collaboration to empower your employees to do their best work. It also empowers you as a leader to find the right tools and solutions.

With IBM MobileFirst and IBM’s Smarter Process, you can redesign how you deliver services and support more streamlined business processes. Therefore, you can help enable your customers to have a more superior mobile experience.

The IBM Smarter Process approach helps you to increase customer loyalty and engagement. Gain visibility and the ability to quickly change operational systems with intelligent automation. Increase efficiencies and lower costs.

IBM’s Mobile Smarter Process offering combines our award winning Mobile, Process and Cloud solutions to allow you to capitalize on mobile’s unique capabilities by redefining your organization around the mobile moment. Join our experts as they present an overview of Mobile Smarter Process and corresponding demo on Cloud to learn how your organization can get the most out of your mobile initiative through faster time to value. And then you too can make the mobile promise come true.