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Published By: IBM     Published Date: Mar 04, 2016
In this book, take a look at the concepts for getting started with customer analytics and the specific techniques associated with it.
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customer analytics, best practices, data, ibm
    
IBM
Published By: IBM     Published Date: Mar 04, 2016
An analytics-based marketing platform can help marketers tackle the opportunities and challenges of a data and consumer-driven marketplace.
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ibm, analytics, marketing platform, data, business technology
    
IBM
Published By: IBM Watson Health     Published Date: Mar 03, 2017
In this on-demand webinar Jacqueline Matthews will share her insight with attendees on: - The current healthcare climate in moving from volume to value - The key components of clinical integration - The important role Information Technology plays in Clinically Integrated Networks
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ibm, watson, watson health, accountable care, clinical integration
    
IBM Watson Health
Published By: IBM Watson Health     Published Date: Jun 14, 2017
Learn how IBM Watson Health clinical application advisors helped Floyd Health Care System take full advantage of the platform’s many benefits. Business Challenge As part of its journey toward population health management, Floyd wanted to optimize the way it used the IBM® Phytel® solution from IBM Watson Health™ and take advantage of its analytical tools. Transformation With help from an IBM Watson Health clinical application advisor, Floyd expanded its IBM solutions and used their unique capabilities to progress toward a more robust population healthcare model by adding care coordination activities and improving key process measures.
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floyd health care system, ibm, ibm watson health, analytics, healthcare
    
IBM Watson Health
Published By: IBM Watson Health     Published Date: Jun 14, 2017
Electronic health records (EHRs) are necessary, but were not designed to anchor population health management (PHM). This is partly because they lack semantic interoperability, which is the ability of disparate information systems to share data and enable communications among users in a meaningful way. This paper explains how an approach that includes a care collaboration platform can manage population health by aggregating and normalizing the necessary data.
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ehr, ibm, health management, population health management, data aggregation, information systems
    
IBM Watson Health
Published By: IBM     Published Date: Apr 21, 2016
Industry analysts expect North American sports industry revenue to grow at a compounded annual rate of 4.8% to reach $67.7 billion by 2017, with customer-generated data the most collected type of external data.1 IBM Fan Insight, a software as a service-based solution available in the IBM Softlayer Cloud, and offers sports teams the breakthrough customer intelligence they need to lead in their industry.
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ibm, sports marketing, sports industry, fan insight, kpi dashboard
    
IBM
Published By: IBM     Published Date: Apr 26, 2016
Redefining Markets: Insights from the Global C-suite Study – The CMO perspective This report draws on input from the 5,247 C-suite executives (CxOs) who participated in our latest C-suite Study. We now have data from more than 28,000 interviews stretching back to 2003. Here, we focus on the perspectives of Chief Marketing Officers (CMOs).
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ibm, ibm institute for business values, c-suite study, cmo, media, entertainment, telecom
    
IBM
Published By: IBM     Published Date: Apr 26, 2016
Restoring connections: How telecommunications providers can reboot the customer experience IBM has more than 22,000 experts working in the Telecommunications industry, delivering solutions to more than 200 major communications service providers globally. IBM’s telecommunications capabilities are backed by a global network of telecom solution labs, research labs and innovation centers to support its offerings in the area of analytics, cloud, mobility, network optimization, digital transformation and global integration. IBM continues to invest significantly in key acquisitions to add expertise and capabilities that enable its clients in the telecommunications space.
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ibm, ibm institute for business values, telecommunications, customer experience, communications service providers, csp, customer relationship, business technology, telecom
    
IBM
Published By: IBM     Published Date: Apr 26, 2016
New channels and cashless payment ecosystems have created greater risk for financial institutions; the increase in fraudulent activities has compounded the need for more rapid detection and counter measures. Please view this webcast and learn: - The key challenges financial institutions face in rapidly detecting, responding and countering new fraud schemes - The value a cognitive computing approach offers an institution; enabling them to make swifter, more accurate decisions while providing more control and transparency
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ibm, ibm banking industries, risk management, predictive analytics, fraud, cognitive computing
    
IBM
Published By: IBM     Published Date: May 03, 2016
The new frontier for personalized customer experience: IBM Predictive Customer Intelligence This paper introduces the IBM Predictive Customer Intelligence solution, which is designed to help your company create personalized, relevant experiences for individual customers with a focus on driving new revenue. Along with explaining the architecture of the solution, this paper covers how the solution works.
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ibm, business analytics, ibm predictive customer intelligence, business technology
    
IBM
Published By: IBM     Published Date: May 03, 2016
How Customer Analytics & Insight Research enrich customer journey design: A Practicioner's Guide to Customer Engagement via Multi-Channel Journey Design A report by Hypatia Research Group
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ibm, customer analytics, insight research, customer engagement, business technology
    
IBM
Published By: IBM     Published Date: May 03, 2016
In this report you will learn how to enhance your customer relationships across all your channels and touch points, produce personalized customer offers and learn from real-world case studies across various industries.
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ibm, ibm predictive customer intelligence, business analytics, customer relations, business technology
    
IBM
Published By: IBM     Published Date: May 03, 2016
In our 33-criteria evaluation of customer analytics vendors, we identified the 11 most significant software providers in this category - adobe, agilone, alteryx, angoss, FICo, IBM, Manthan, Pitney Bowes, saP, sas, and teradata - and researched, analyzed, and scored them. this evaluation details our findings about how well each vendor fulfills our criteria and where each vendor stands in relation to each other. this report will help customer insights (CI) professionals and marketers make the right choice for their customer analytics needs.
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ibm, forrester, customer analytics, customer insights, business technology
    
IBM
Published By: IBM     Published Date: May 05, 2016
Join this webinar to get a deep dive into the Customer Experience in Retail and to hear how retailers are performing across multiple dimensions. See the results from the Customer Experience Index Survey, assessing more than 550 retailers in 23 countries. The Customer Experience Index Survey findings: - Explore how retailers are creating differentiated brand experiences for their customers across channels - Provide a benchmark for your brand experience in terms of capability, coverage and compliance. - Assess your aptitude for responding with relevance and speed to the priorities that matter most to your customers
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ibm, retail, customer experience, customer experience survey
    
IBM
Published By: IBM     Published Date: May 05, 2016
The Consumer is the Channel: Infusing cognitive capabilities to engage and differentiate now and in the future
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ibm, consumer, retail, cognitive capabilities, consumer engagement
    
IBM
Published By: IBM     Published Date: May 05, 2016
Read about how cognitive solutions are helping the consumer products industry.
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ibm, cognitive solutions, brand enthusiasm, retail, consumer, consumer products
    
IBM
Published By: IBM     Published Date: May 09, 2016
Adopting new mobile applications usually brings with it legitmate concerns related to security and risk mitigation. This technical white paper explains how IBM MobileFirst Platform can address some of the unique security challenges of mobile applications by helping you to: - Protect on-device data through encryption, offline authentication and other security features - Integrate IBM MobileFirst Platform with your existing enterprise security infrastructure - Prevent the mass distribution of tampered copies of your original application - Enforce security updates to your mobile applications
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ibm, mobile, hybrid, buyer's guide, mobile applications, mobile application platforms
    
IBM
Published By: IBM     Published Date: Mar 29, 2017
This Ventana Research e-Book presents background, adoption, benefits, advantages to midsize businesses, security considerations, challenges of hybrid cloud adoption and recommendations for evaluating hybrid cloud for midsize organizations Download now to learn more!
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ibm, ventana research, hybrid, midsize businesses, hybrid cloud, cost reduction, business proficiency, cloud computing
    
IBM
Published By: IBM     Published Date: Mar 29, 2017
This report details our findings about how well each vendor fulfills our criteria for constructing an online collaboration service and where they stand in relation to each other. Forrester chose to evaluate the overall strategies of these providers across criteria like global footprint, service-level agreements, mobile support, enterprise readiness, and more. This report and associated Excel model highlight the key criteria CIOs and their staffs should evaluate when looking at prospective providers of online collaboration services. Download now to learn more!
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forrester, cloud, online collaberation, it management, cloud strategies
    
IBM
Published By: IBM     Published Date: Mar 29, 2017
To learn more about how SaaS is helping companies gain competitive advantage as opposed to simply reducing costs, we segmented survey respondents into three groups: • Pacesetters, who have the highest level of SaaS adoption and are gaining competitive advantage through their broad efforts • Challengers, who have adopted SaaS more narrowly but are gaining competitive advantage through the SaaS deployments they do have • Chasers, who have been slower to adopt SaaS and gain competitive advantage through its use Download now to learn more!
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ibm, software, competitive advantage, cloud, saas, pacesetters, chasers
    
IBM
Published By: IBM     Published Date: Jul 05, 2016
The use of analytics will define the successful midmarket business of the next decade, just as it will define the successful larger organization in this information age. The past decade has seen rapid change in the business climates with an explosion of global competition and economic uncertainty. Despite this, many midmarket companies have thrived by using their size and agility as a competitive advantage. Certainly they have fewer resources than large corporations who are able to invest large sums in IT. However, small yachts can turn and adjust their course much quicker than large cruise ships. The same came be said for midmarket companies. The most successful organizations are ones that can react the quickest to changes in the market place. Midmarket companies can take advantage of their smaller size by being more agile and quicker to change, or even reinvent themselve
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ibm, ibm pure data system, big data, data analytics, analytics architecture, competitive advantage, midmarket organization, knowledge management, data management
    
IBM
Published By: IBM     Published Date: Jul 05, 2016
This e-book highlights the benefits of Hadoop across several industries and explores how IBM® Biglnsights for Apache™ Hadoop® combines open source Hadoop with enterprise-grade management and analytic capabilities.
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ibm, analytics, big data, hadoop, enterprise, ibm biginsights, apache, enterprise management, knowledge management, enterprise applications, data management
    
IBM
Published By: IBM     Published Date: Jul 27, 2016
IBM i2 Enterprise Insight Analysis helps analysts and investigators turn large data sets into comprehensive intelligence, in near real-time. With the help of advanced analytics and visual analysis capabilities, analysts can uncover hidden connections, patterns and trends buried in disparate data. Equip analysts and those on the front line with the tools they need to generate actionable intelligence, with mission critical speed.
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ibm, cyber threat analysis, ibm i2 enterprise insight analysis, cyber security, business intelligence, security, business technology
    
IBM
Published By: IBM     Published Date: Jul 27, 2016
IBM's i2 Analyst’s Notebook offers a wide range of analysis and visualization capabilities that can aid in the identification of key actionable intelligence. Download this IBM White Paper to discover and deliver actionable intelligence to help identify, predict and prevent criminal, terrorist, and fraudulent activities with IBM i2 Analyst's Notebook.
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ibm, cyber threat analysis, ibm i2 analyst notebook, analyst, cyber security, business intelligence, security, business technology
    
IBM
Published By: IBM     Published Date: Jul 27, 2016
Learn how to counter and mitigate more attacks with cyber threat analysis.
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ibm, cyber threat analysis, ibm i2 enterprise insight analysis, cyber security, business intelligence, security, business technology
    
IBM
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