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Published By: Genesys     Published Date: Feb 08, 2019
A recent study from Knowlegde Executive clearly shows that that the deployment of cloud-computing technology in the African contact centre industry is growing with organisations adopting hosted, virtual and Contact-Centre-as-a-Service (CCaaS) solutions. Download at this page the report with all results. Get the full study results to get insights on: The impact on customer and employee engagement The main pain points & challenges The technology service provider check list Find out why over 50% of African contact centres have adopted a cloud model
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Genesys
Published By: VMware     Published Date: May 10, 2017
As a cloud-based business services suite, Microsoft® Office 365™ provides organizations with access to web, mobile and desktop versions of traditional Office software tools, cloud storage space for enterprise file sharing, and hosted services for communication and social. By making these services available across desktop, mobile, and web platforms, Microsoft is experiencing increased adoption from both consumers and businesses while expanding the possibilities for anytime-anywhere collaboration. Yet for all its promise, Office 365 poses a meaningful adoption and security challenges for the IT organization. Download this whitepaper to discover how VMware Workspace ONE™ brings together the power of VMware AirWatch® and VMware Identity Manager™ to accelerate and secure Office 365 deployments.
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VMware
Published By: Cisco and NVIDIA Corporation     Published Date: Oct 22, 2018
Citrix and Google are collaborating to bring the best, most secure way to deliver virtual apps and desktops from Google Cloud. The Citrix Workspace solutions traditionally installed on data center servers—including Citrix Virtual Apps and Desktops, Citrix Networking, and Citrix Content Collaboration (formerly known as Citrix ShareFile)—are now enabled on Google Cloud Platform services. Citrix enables customers to choose the workload deployment option that best aligns with their enterprise cloud strategy and offers a variety of ways to securely deploy Citrix solutions to meet unique application needs. Whether deployed on-premises, cloud-hosted, as a Citrix Workspace service, or with a service provider—customers choose how much and which components of app workloads to manage and when and where to securely deploy business apps, data, and desktops.
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Cisco and NVIDIA Corporation
Published By: dinCloud     Published Date: Jun 19, 2018
Despite the clear opportunity for more effective deployment of IT capability and more efficient IT management offered by cloud, most midmarket workloads are still hosted and managed on site. There is a clear trend towards greater use of managed services, and clear business benefit to embracing this hybrid IT model. The question isn’t really “will we move our midmarket business to cloud/hybrid infrastructure?” but rather, “how quickly will we effect this transition, and how will we prioritize workloads and capabilities along the way?”
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transition, management, cloud
    
dinCloud
Published By: Rand Secure Archive     Published Date: Jun 06, 2013
When it comes to applications like archiving, organizations are faced with several choices. Should they go with a hosted solution, install the application on-premise, or use a hybrid approach where the data resides on-site but the archiving application is hosted? Although the options are hotly debated, there is no right choice. It’s a decision that should be driven by business needs, not the solution that’s most popular with pundits today.
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hosted, on-premise, hybrid, archiving, solution, networking, security, software development
    
Rand Secure Archive
Published By: eFax     Published Date: Jul 05, 2012
As IT managers urgently seek to reduce the fixed costs associated with running their in-house fax servers, cloud-based faxing emerges as a highly effective tool for combating the unpredictability of fluctuating infrastructure costs.
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fax server, outsource, outsourced applications, cloud, cloud-based, affordable faxing, it costs, it budget
    
eFax
Published By: Symantec.cloud     Published Date: Nov 14, 2011
This paper discusses the many drivers for organizations looking to move email to the cloud and highlights the shortcomings of some of these solutions.
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host, hosted email, security, compliance, redundancy, cloud, productivity, implement
    
Symantec.cloud
Published By: 8x8, Inc.     Published Date: Apr 26, 2013
What if you could transform your communications system to rival the rich functionality and flexibility of bigger competitors with dedicated IT staff? This new white paper compares the costs and functionality of using a hosted unified communications (UC) system "in the cloud" versus investing in an on-site "premises-based" system. The findings might surprise you. Download this new white paper now to: •Understand the tradeoffs between owning vs. hosted UC systems •Review a dollars-to-dollars comparison in a full total cost of ownership (TCO) study •Learn the pitfalls to avoid when evaluating different UC systems
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unified communications, flexibility, cost advantages, roi, hosted unified communications, business technology, telecom
    
8x8, Inc.
Published By: Allscripts     Published Date: May 01, 2014
Virdee Medical, a busy private pediatric practice, traded paper charts for a hosted Allscripts solution in 2010. Now, with the improved efficiencies of Allscripts Professional in a hosted environment, Virdee Medical can focus more intently than ever on providing the highest quality patient care.
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allscripts, virdee medical, ehr, practice management, electronic health record, time and investment, pediatric practice, allscripts professional
    
Allscripts
Published By: ProfitBricks     Published Date: Apr 01, 2013
The value of conventional on-premises servers is eroding. As with all decay, it starts slowly and declines steadily. Bits and pieces of the physical server market are peeling off as businesses turn away from conventional data center and IT closet deployments in favor of cloud-based infrastructure-as-a-service (IaaS). And there’s no shortage of IaaS; hosting and service-provider companies are flooding the market with low-cost access to hosted servers. The challenge for adopting businesses is leveraging hosted assets that guarantee data security and integrity with fine-grained levels of adjustable capacity, high performance and price predictability.
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iaas, solution, cloud-based
    
ProfitBricks
Published By: Aspect Software     Published Date: Nov 06, 2014
Learn how Trupanion reduced ongoing IT costs while increasing staff utilization, sales and customer satisfaction. This case study and research conducted by Nucleus Research outlines how Trupanion, using Aspect’s hosted contact center, achieved a payback in five months and an average annual benefit that exceeds $1.3M.
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aspect, trupanion, roi, return on investment, it costs, strategy, visibility, customer satisfaction
    
Aspect Software
Published By: Cloudroute     Published Date: Jun 01, 2016
Most companies are have decided they need the business agility and the cost savings that come when moving to the cloud with nearly 90 percent of businesses having adopted the cloud in some capacity. But with the bewildering amount of contradictory opinions and information floating around on the Internet, not many understand exactly what that means or what it entails. Companies considering Microsoft Office 365 as their first step in moving applications to hosted solutions face similar inconsistencies, making it difficult to separate fact from fiction. For example, some businesses incorrectly believe Office 365 is simply a version of Office accessed by a browser. Astonishing right!
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Cloudroute
Published By: Riverbed     Published Date: Feb 26, 2015
How can IT achieve the flexibility and agility it needs to offer multiple types of applications in multiple locations? Just as enterprises take advantage of applications hosted in multiple locations (i.e., public clouds, private clouds, or SaaS applications), they take advantage of different networks for different reasons (i.e. performance, backup, remote access). These could be MPLS links, ATM links, traditional Internet connections, or VPN lines. Enterprises, in effect, are already building hybrid networks, and those combined with the elements of hybrid clouds create the hybrid enterprise.
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private clouds, public clouds, saas applications, vpn lines, hybrid clouds, hybrid enterprise
    
Riverbed
Published By: NaviSite     Published Date: Sep 02, 2014
This whitepaper explores the reasons behind changing traditional desktop computing strategies, why cloud-hosted virtual desktops are a compelling solution for many businesses and how to leverage cliud-hosted desktops for windows 7 migrations, mobile and departmental workers, and disaster recovery scenarios.
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virtual desktops, cloud hosted virtual desktops, navisite
    
NaviSite
Published By: Entrust Datacard     Published Date: Nov 10, 2009
This white paper examines the elements that comprise a high quality PKI and the advantages of outsourcing to Entrust Managed Services PKI.
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pki, digital certificates, hosted certificates, managed services pki, managed certificates, authentication, digital signature, entrust
    
Entrust Datacard
Published By: Entrust Datacard     Published Date: May 15, 2014
Entrust IdentityGuard Cloud Services PKI establishes and manages certificate-based security across an organization through a reliable, customizable and flexible hosted public key infrastructure (PKI). Entrust’s cloud-based PKI service eliminates up-front capital investment and significantly reduces on-going operation cost associated with in-house PKI software, provides built-in maintenance capabilities and speeds deployment time.
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entrust, identityguard, pki, certificate based security, security, pki software, cloud, networking
    
Entrust Datacard
Published By: Entrust Datacard     Published Date: Jul 21, 2014
Entrust IdentityGuard Cloud Services PKI establishes and manages certificate-based security across an organization through a reliable, customizable and flexible hosted public key infrastructure (PKI).
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identity guard, cloud services, pki, secure, mobile identities, devices, security
    
Entrust Datacard
Published By: PC Mall     Published Date: Aug 12, 2011
This white paper examines the powerful new features of Microsoft Exchange 2010 and the flexible hosting options that are available through PC Mall Inc
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email, exchange, communications, microsoft, mobile communications, collaboration, outlook, pc mall
    
PC Mall
Published By: Verio     Published Date: Jul 06, 2011
This paper summarizes the results of a multi-year research study covering over 40 countries and based upon responses from 3,000 small and medium businesses(SMBs).
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verio, smb, resellers, managed services, website hosting, web site hosting, website hosting services, website hosting plans
    
Verio
Published By: Verio     Published Date: Jul 06, 2011
This whitepaper will examine today's SaaS opportunities and challenges, and will show how a hosting company, such as Verio, can help ISVs capitalize on the rapidly evolving market opportunities.
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verio, saas, software as service, managed services, website hosting, web site hosting, website hosting services, website hosting plans
    
Verio
Published By: Verio     Published Date: Jul 06, 2011
This white paper explains how the Microsoft 2010 enables Solution Providers and VARs to better serve their clients.
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hosted exchange 2010, hosted exchange, verio, saas, software as service, managed services, website hosting, web site hosting
    
Verio
Published By: Trend Micro Inc.     Published Date: Aug 23, 2011
Cybercriminals are constantly moving in with new methods of attack - here's how to stem the rising tide.
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trend micro, internet content security, smart protection network, trend micro internet security, enterprise business security, worry-free business security, web threat management, medium business
    
Trend Micro Inc.
Published By: Trend Micro Inc.     Published Date: Aug 23, 2011
Learn how you can maintain compliance in your virtual environments in a video.
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trend micro, internet content security, smart protection network, trend micro internet security, enterprise business security, worry-free business security, web threat management, medium business
    
Trend Micro Inc.
Published By: Savvis Direct     Published Date: Mar 13, 2013
Increase Use of Managed, Hosted and Cloud Services to Boost Business Success
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savvis direct, cloud, cloud computing, cloud services, business technology
    
Savvis Direct
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