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Published By: IBM     Published Date: Jul 14, 2016
If your company is engaged in international activities, it's critical that you assess and understand the risks of non-compliance with the Foreign Corrupt Practices Act (FCPA). To avoid becoming a costly statistic, you need to design your controls accordingly. Download this white paper from experts Joseph Howell, Cofounder and Executive Vice President at Workiva, and Brent Macey, Director of Internal Audit for Schnitzer Steel Industries, Inc. They'll discuss the major components of the FCPA, and how companies can perform the risk assessment process in an efficient manner. They'll also provide a practical guide to implement internal controls for FCPA at an international level.
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best practices, risk management, foreign corrupt practice act, technology, business management, business technology
    
IBM
Published By: Oracle     Published Date: May 03, 2018
More than 75% of business leaders say their current ERP system doesn’t meet their requirements, let alone future plans. To enable today’s data-driven organization, the very foundation from which you are operating needs to be re-established; it needs to be “modernized”. To help you navigate your own journey to modernization, we’ve crafted this handbook series to share the knowledge gained working with many thousands of companies using both legacy and modern ERP systems.
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guide, erp, operation, data, organization, company
    
Oracle
Published By: AWS     Published Date: Sep 04, 2018
Just as Amazon Web Services (AWS) has transformed IT infrastructure to something that can be delivered on demand, scalably, quickly, and cost-effectively, Amazon Redshift is doing the same for data warehousing and big data analytics. Redshift offers a massively parallel columnar data store that can be spun up in just a few minutes to deal with billions of rows of data at a cost of just a few cents an hour. It’s designed for speed and ease of use — but to realize all of its potential benefits, organizations still have to configure Redshift for the demands of their particular applications. Whether you’ve been using Redshift for a while, have just implemented it, or are still evaluating it as one of many cloud-based data warehouse and business analytics technology options, your organization needs to understand how to configure it to ensure it delivers the right balance of performance, cost, and scalability for your particular usage scenarios. Since starting to work with this technology
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AWS
Published By: Genesys     Published Date: Jun 08, 2018
In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
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contact center, infrastructure, customer engagement, cloud, on-premises
    
Genesys
Published By: Genesys     Published Date: Jul 13, 2018
When building artificial intelligence (AI) into your business strategy, it’s easy to become distracted by all the new technologies on the market—each one promising a better customer experience. Make decisions based on facts, not misconceptions. When you evaluate AI technologies, consider these facts: • Bots working with human agents enables a seamless customer journey • Automated self-service costs as little as 20 cents per interaction • A single platform makes it easier to deliver personalized, proactive and predictive experiences See how AI connects customer conversations in this new analyst guide, 2017 ContactBabel Inner Circle Guide to Self-Services.
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Genesys
Published By: Genesys     Published Date: Jul 13, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
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Genesys
Published By: Microsoft     Published Date: Oct 04, 2016
Security was once largely limited to the confines of an on-premises world, but now it must extend to the cloud, as well as a myriad of mobile devices. Employees and companies now expect increasingly complex interactions with devices, apps, data, and even other users. As many companies struggle to keep up with traditional single-point solutions, and limited budgets, this pressure is creating security blind spots for IT. In a world of evolving threats, it is becoming increasingly impossible to address all of these issues with an on-premises solution. What is needed is a holistic approach to identity-driven security—one that leverages a cloud-scale intelligent security graph to help you protect your business. In this vision whitepaper, we look into some of the challenges facing IT in the modern world and examine the possible solutions.
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Microsoft
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
3rd party guide to evaluating all-flash storage arrays. DCIG researched the features of more than 80 all-flash arrays for its Storage Array Body of Research. Recognizing that there are multiple market segments for these products, DCIG grouped the products into midmarket, small and midsize enterprise, and enterprise classifications.This guide includes the products that ranked Recommended, Excellent or Good among the enterprise grouping of arrays.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
"This 56 page guide explores the foundational components of Hybrid IT, strategies to help CIOs partner with the business, and “key plays” that, if executed successfully, enable successful and sustainable digital transformation. Learn how transitioning to a Hybrid IT model can help you make the most of limited resources and free your team to spend less time keeping the lights on, and more time contributing to revenue growth as active participants in business innovation. "
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
How hyperconverged infrastructure can reduce costs and help align enterprise IT with business needs. Includes chapters on hyperconvergence and cloud, datacenter consolidation, ROBO deployment, test and development environments, and disaster recovery.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
16 key questions for buyers to ask flash storage vendors. Also includes data protection requirements for getting the most out of flash.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Surround content driving to the Frost & Sullivan paper: Accelerating the Business Value of Flash - A Practical Guide for IT Decision Makers.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Surround content driving to the Frost & Sullivan paper: Accelerating the Business Value of Flash - A Practical Guide for IT Decision Makers.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Surround content driving to the Frost & Sullivan paper: Accelerating the Business Value of Flash - A Practical Guide for IT Decision Makers.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
3rd party guide to evaluating all-flash storage arrays. DCIG researched the features of more than 80 all-flash arrays for its Storage Array Body of Research. Recognizing that there are multiple market segments for these products, DCIG grouped the products into midmarket, small and midsize enterprise, and enterprise classifications.This guide includes the products that ranked Recommended, Excellent or Good among the enterprise grouping of arrays.
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Hewlett Packard Enterprise
Published By: Jamf     Published Date: Nov 05, 2018
There are no signs of Apple device growth slowing down in the enterprise. In fact, 3 out of 4 employees now choose an iPhone or iPad for their mobile device. Our guideon the basics of device management will help you enhance iPhone, iPad and iOS management skills by providing you with: • An introduction to iPhone, iPad and iOS management • Explanation of Apple services and programs available • Outline of lifecycle management stages • Insight for infrastructure planning • Overview of the industry-leading Apple management solution
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Jamf
Published By: LogRhythm     Published Date: Feb 07, 2017
In February 2016, the computer network at Hollywood Presbyterian Medical Center (HPMC) was down for more than a week as the Southern California hospital worked to recover from a ransomware attack. Hospital administrators declared an internal emergency as staff struggled to access patient records and computer systems critical for patient care.
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LogRhythm
Published By: Evariant     Published Date: Jul 02, 2018
When call center agents don’t have access to an EMR, consumer demographic, sociological and other data, nor an understanding of marketing campaigns, agents are inefficient, reactive and unable to personalize interactions with patients and consumers. The disjointed call center experience harms the health system’s ability to find, guide, and keep patients for life. The call center is often the first touch for many prospective healthcare customers, and Scripps Health recognized these challenges. They made the pivot from call center as cost center to strategic lynch pin in their patient experience strategy. Call center agents are now delivering a world-class patient experience as they provide physician referrals, take class registrations, and serve as a clearing house for general information . An added bonus of the shift is they can now integrate outbound calling into campaign efforts, and measure the full impact of marketing efforts and strengthen marketing’s ROI. Get your free copy of
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call center, conversions, health, proactive
    
Evariant
Published By: Adobe     Published Date: Sep 28, 2016
Marketers shouldn’t work in the dark. The science of online testing shines a light on your marketing, showing you what to optimize throughout the entire customer journey. The new Adobe guide, Finding Eureka, shows you how. Read the guide to learn: - Strategies and best practice approaches to online testing - Incremental steps to improving your online testing - The benefits of different test types including A/B, A/Bn, multivariate, and multichannel
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adobe, marketing, marketers, market research
    
Adobe
Published By: Visit Sarasota     Published Date: Feb 24, 2017
Sarasota County, located on Florida’s Gulf Coast, is a boutique beach destination comprised of over 35 miles of coastline and five barrier islands. A plethora of arts and entertainment options, a recent Best Food City accolade by Conde Nast Traveler (2016) and a vibrant downtown district, as well as endless waterfront views and gorgeous sunsets create the perfect recipe to turn any type of program into an unforgettable experience.
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sarasota, florida, atlanta, beaches, travel, hospitality, event planning
    
Visit Sarasota
Published By: Palo Alto Networks     Published Date: Sep 30, 2016
While few corporate executives and boards of directors would dispute the importance of cybersecurity, some may feel ill-prepared to begin the process of managing these risks given the myriad technical and non-technical elements of the issue. The goal of this document is to address this gap by providing corporate leaders a practical framework for addressing the people, process, and technology elements of the cybersecurity challenge
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palo alto, security framework, security, business leaders, digital
    
Palo Alto Networks
Published By: Veracode     Published Date: Oct 26, 2016
Web application attacks are now the most frequent pattern in confirmed breaches, and organizations know that application security is key to protecting their data. But many organizations lack the resources to develop a comprehensive AppSec program, and need to look to external services. Download this guide for a straightforward, four-step method for acquiring the services you need to support a comprehensive AppSec program.
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veracode, application security, sans, security, enterprise applications, business technology
    
Veracode
Published By: IBM     Published Date: Apr 20, 2017
In today’s highly digital world, many users and employees are accessing information from multiple devices and from many locations. Enterprise mobile management tools are becoming a must have for most businesses in order to deliver an optimal user experience. The IBM MaaS360 suite allows for a robust app development platform where you can increase portability and interoperability to enable and support every mobile user in your organization. Download this e-book to see how you can create the best mobile environment for your users and employees. All of the Enterprise Mobile Management tools and services needed to deliver the optimal user experience to every user, wherever they are, whatever app they are using, and whenever they need resources, are well-integrated into the MaaS360 suite from IBM.
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enterprise management, mobile management, organization optimization, security management, malware protection, data protection, bug prevention, information management
    
IBM
Published By: Lookout     Published Date: Dec 13, 2016
Get all of your questions about enterprise mobile security, threats, and solutions answered in this essential guide.
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mobile security, mobile device management, identity management, network attacks, malicious apps
    
Lookout
Published By: Lookout     Published Date: Mar 28, 2017
Enterprise mobility started with the Blackberry, a revolutionary messaging device that solved security concerns by giving IT managers the ability to set many restrictions on its functionality. In the following years, employees started using fully-functional, internet-capable smartphones in their personal lives and demanded the same capabilities at work.
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enterprise, mobile, security, lookout, revolutionary
    
Lookout
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