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Published By: Box     Published Date: Nov 24, 2015
This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help enterprise architecture (EA) professionals select the right partner to manage their business’ critical content.
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ecm, content management, forrester, box, productivity, knowledge management, enterprise applications, data management, business technology
    
Box
Published By: Palo Alto Networks     Published Date: Feb 24, 2016
The threat landscape has evolved and the traditional approach to endpoint security cannot keep up. Detection/response is not an acceptable approach. There are a number of approaches to prevent threats on the endpoint and their ability to prevent unknown and zero-day threats varies widely. Join this webinar featuring a guest speaker from Forrester where we will discuss the findings from a recent commissioned survey they conducted that evaluates these approaches and illustrates that exploit prevention and integration with a network security platform are must-have capabilities. Forrester will also summarize their recommendations for prevention of advanced threats on the endpoint.
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security, endpoint, zero day exploit, forrester, phishing, ddos
    
Palo Alto Networks
Published By: Akamai Technologies     Published Date: Mar 10, 2016
What digital trends are forcing CDN services to evolve? CDN services are changing, and web and application delivery professionals are navigating the evolving CDN landscape. Read the Forrester Research Report, "CDNs Extend to Web Performance Optimization and End-To-End Cloud Services" to learn what new capabilities are required from the Next Generation CDN.
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cdns, akamai technology, web performance optimization, cloud services
    
Akamai Technologies
Published By: Genesys     Published Date: Jul 27, 2016
The Forrester Total Economic Impact™ (TEI) study examines the potential return on investment (ROI) and benefits enterprises may realize from their investment in the Genesys Omnichannel Engagement Center Solution.
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genesys, omnichannel, contact center, customer experience, metrics, enterprise applications
    
Genesys
Published By: Genesys     Published Date: Aug 11, 2016
Download now! Learn how to evaluate the financial impact of your Omnichannel Engagement Center Solution investment. Also learn how you can achieve the following benefits: • 50% reduction in cost to integrate new contact center agents • 50% reduction in customer abandonment at key points in the customer journey • 12.5% improvement in agent handle time
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genesys, omnichannel engagement center, engagement center solution, contact center, contact center agents, customer experience
    
Genesys
Published By: WorkBook from Deltek     Published Date: Jul 20, 2018
Marketing agencies are driven by creativity. But turning your agency’s project work into profit isn’t easy when you’re dealing with the pressures of growing client expectations, over servicing, scope creep and eroding margins. In this 3-minute video, Laura Ramos, Forrester VP and Principal Analyst, looks at the challenges and opportunities facing marketing agencies today and ways they can build strategic value with CMO clients to drive success.
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WorkBook from Deltek
Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 18, 2017
If you’re looking to improve sales performance, optimize ecommerce, implement marketing automation, expand social media, deliver better customer service, or utilize accurate Configure-Price-Quote (CPQ) – it’s all Oracle. And, the icing on the cake? All of these solutions are integrated, but modular. We offer a breadth of solutions that you can not only buy individually, but can also easily integrate with existing or additional solutions as your business needs grow. Adapt your customer experience strategy to new technology in Forrester's navigate the future of CRM in 2017 Report.
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mobile, artificial intelligence, chatbots, internet of things, integrated suite, cloud solutions
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: ServiceNow     Published Date: Aug 20, 2018
The Forrester TEI study examines potential ROI enterprises may realize by improving IT operations management and eliminating service outages. Customers interviewed experienced major financial benefits in improvements with IT productivity and cost savings. Read this study to learn more.
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ServiceNow
Published By: Oracle Marketing Cloud     Published Date: Oct 06, 2017
Given the fact that there are more mobile devices on the planet than there are human beings, engaging with customers via mobile should be a priority. Another interesting fact is that 90% of a consumer’s time while on a mobile device is spent in a brand’s app. Then consider this from Forrester: “Today’s customers demand a seamless, integrated brand experience delivered to them with ultimate simplicity and relevancy in real time.” Are you ready to deliver on these demands? To learn how to create relevant, high-quality customer experiences on any mobile device, download this guide.
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Oracle Marketing Cloud
Published By: Cisco     Published Date: Jan 02, 2018
Cisco commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Cisco TrustSec software-defined segmentation. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Cisco on their organizations. To better understand the benefits, costs, and risks associated with TrustSec, Forrester interviewed four customers that had deployed TrustSec. The TrustSec software-defined segmentation solution simplifies the provisioning and management of highly secure access to network services and applications. Unlike access control mechanisms that work on network topology, TrustSec policies use logical grouping. Highly secure access is consistently maintained even as resources are moved in mobile and virtualized networks. A more detailed description of TrustSec is available on the Cisco TrustSec Overview page in this document.
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Cisco
Published By: HP     Published Date: Jul 15, 2014
This report focuses on commercial-software-only private infrastructure-as-a-service (IaaS) cloud solutions and serves as a refresh to Forrester’s “Market Overview: Private Cloud Solutions, Q2 2011” report.
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iaas, cloud solutions, hp cloudsystems, private cloud solutions
    
HP
Published By: HP     Published Date: Jul 30, 2014
This report focuses on commercial-software-only private infrastructure-as-a-service (IaaS) cloud solutions and serves as a refresh to Forrester’s “Market Overview: Private Cloud Solutions, Q2 2011” report.
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iaas, cloud solutions, hp cloudsystems, private cloud solutions
    
HP
Published By: Mimecast     Published Date: Apr 25, 2017
Five Necessary Changes to Comply The EU General Data Protection Regulation (GDPR) deadline is approaching. You may think you’re immune from its impact, but if you do business with customers in the EU, think again. It’s time to rethink your organizational processes around compliance. This Forrester Research Brief helps your security, regulatory and privacy teams grasp the five changes necessary for GDPR compliance.
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gdpr, security, regulation, forrester
    
Mimecast
Published By: IBM     Published Date: Jan 27, 2016
Forrester Research evaluated 13 big data predictive analytics solution vendors and IBM emerged as one of the three leaders. Learn why.
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ibm, forrester wave, big data, predictive analytics, enterprise applications, data management, business technology
    
IBM
Published By: IBM     Published Date: May 16, 2016
The data-driven organization is the new benchmark for success. Firms that harness data to dictate strategic and tactical decisions companywide make more informed business plans, better optimize operations, improve customer interactions, and provide competitive edge. To achieve these benefits, organizations increasingly see data refinement - transforming raw data from various sources into relevant and actionable information and delivering it through self - service access to any user who needs it - as the path toward success by helping break though immature processes and legacy systems. However, data refinement only functions as well as the strategies and approaches behind it. Organizations that do not understand the right way to embrace refinement will fail to catch up to competitors that have mastered the correct approach.
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ibm, forrester, data-driven organization, data, analytics, analytic architecture, data management
    
IBM
Published By: IBM     Published Date: May 19, 2016
What is the total economic impact of IBM Datacap? This Forrester paper examines the total economic impact and potential ROI that enterprises may realize and provides a framework for how to measure financial impact in their organizations.
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ibm, forester report, total economic impact, ibm datacap, financial impact, enterprise applications, business technology
    
IBM
Published By: IBM     Published Date: May 19, 2016
In our 21-criteria evaluation of the dynamic case management (DCM) market, we identified the 14 most significant software vendors — Appian, bpm’online, Column Technologies, DST Systems, Eccentex, IBM, Isis Papyrus, Lexmark Enterprise Software, MicroPact, Newgen Software, OnBase by Hyland, OpenText, Pegasystems, and TIBCO Software — and researched, analyzed, and scored them. The evaluation focused on providers’ adaptive, analytics, and mobile features, all critical to helping enterprises tackle increasing volumes of varied and unstructured work. This report helps enterprise architecture (EA) professionals select the best providers to meet their unique needs.
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ibm, forrester, forrester wave, dynamic case management, dcm, software vendors, software, enterprise applications, business technology
    
IBM
Published By: IBM     Published Date: May 25, 2016
In June 2014, IBM commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying the IBM PureApplication System. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the IBM PureApplication System on their organizations.
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ibm, middleware, ibm pureapplication, total economic impact, forrester, cloud, enterprise applications, business technology
    
IBM
Published By: IBM     Published Date: May 25, 2016
IBM commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by migrating from open source Java EE application servers to WebSphere Application Server (WAS) Liberty. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of a WAS Liberty migration on their organizations.
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ibm, application infrastructure, application servers, ibm was liberty, enterprise applications, business technology
    
IBM
Published By: IBM     Published Date: May 02, 2017
There's an old saying in information security: "We want our network to be like an M&M, with a hard crunchy outside and a soft chewy center." For today's digital business, this perimeter-based security model is ineffective against malicious insiders and targeted attacks. Security and risk (S&R) pros must eliminate the soft chewy center and make security ubiquitous throughout the digital business ecosystem — not just at the perimeter. In 2009, we developed a new information security model, called the Zero Trust Model, which has gained widespread acceptance and adoption. This report explains the vision and key concepts of the model. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.
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resource management, product data, remote services, asset management, cloud management, web applications, application scheduling, internet of things
    
IBM
Published By: IBM     Published Date: Oct 26, 2017
Firms face loss of Intellectual property (IP) and breaches of sensitive data as a result of account takeover (ATO). Risk-based authentication RBA plays an important role in the identity and access management (IAM) and risk mitigation of ATO across a variety of user populations (employee-facing [B2E] users, partners, clients, and consumer/citizen-facing users).
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risk based authentication, account takeover, intellectual property, sensitive data, identity management
    
IBM
Published By: iPass     Published Date: Apr 08, 2009
Learn what Forrester has uncovered in their latest report on Enteprise Mobility trends. During the past two years, Forrester has seen the number of enterprise mobility inquiries increase nearly 55%, jumping to 550-plus inquiries in 2008. In the past year, we have seen a spike in the number of inquiries focused on mobile network architecture, new types of mobile devices, and deploying vertically focused mobile applications that address the needs of workers in certain industries (e.g., retail, transportation, and healthcare).
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forrester, wireless, infrastructure, fmc, fixed mobile convergence, network architecture, healthcare, retail, transportation, wimax, roi, return on investment, wlan, wimax
    
iPass
Published By: iPass     Published Date: Jun 15, 2009
In this Webcast, Brownlee Thomas, Ph.D., Principal Analyst from Forrester Research, Inc., talks about current enterprise mobility trends, shows you what other companies are doing in response to these trends and gives you best practices for reducing your own mobility costs. Don't miss this timely and insightful Webcast.
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ipass, wifi, smartphones, roaming, web portal, vpn, ethernet, connection detail records, cdrs
    
iPass
Published By: Bazaarvoice     Published Date: Oct 15, 2012
Charles Schwab understands that customers make their best marketers - the financial service firm acquires 40% of its new business through customer referrals. Charles Schwab shares best practices that can guide organizations to invest in social.
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forrester, customer acquisition, reviews, social, opinions, transparency
    
Bazaarvoice
Published By: Ariba     Published Date: Mar 30, 2011
Read Forrester's 70-criteria evaluation of eProcurement solutions, we found that Ariba and Basware led the pack because of their superior user experience and wider supplier enablement capability.
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ariba, eprocurement, basware, key performance indicators, kpis, supplier relationship management, srm, erp, enterprise resource planning
    
Ariba
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