field force management

Results 1 - 8 of 8Sort Results By: Published Date | Title | Company Name
Published By: ClickSoftware     Published Date: Sep 24, 2012
This paper explores the business benefits that contractors can gain by adopting field workforce scheduling & optimization technologies.
Tags : 
field service management software, field service software, workforce management, field service management, service management software, field management software, field service scheduling software, mobile workforce management
    
ClickSoftware
Published By: ClickSoftware     Published Date: Mar 20, 2014
Learn how leveraging the cloud to optimize field workforce management improves the experiences of your customers while also lowering operational costs.
Tags : 
cloud, communication, customer services, process visibility, mobile workforce management, business technology, telecom
    
ClickSoftware
Published By: ClickSoftware     Published Date: Aug 13, 2014
This paper focuses on how mobile apps from ClickSoftware can help engage and connect your field techs.
Tags : 
engaging field techs, mobile workforce management, mobile app engagement, timesaving tools
    
ClickSoftware
Published By: ClickExpress     Published Date: May 01, 2013
Mobile Workforce Management solutions enable companies to deliver superior field service and customer satisfaction (see Part I, Setting The Stage For Best Practices Service Performance). However, a successful Mobile Workforce Management transformation is dependent upon many factors beyond simply deploying new technology. It requires a full understanding of the overall business objectives, a keen understanding of historical processes, a standard system of key performance metrics along with the organizationís current performance in those metrics, and effective communication to ensure organizational readiness and project execution.
Tags : 
mobile, management, workforce, technology, solutions, field service, customer satisfaction, management
    
ClickExpress
Published By: ServiceMax     Published Date: May 01, 2014
Watch this short video for more insights on how McKinley drastically improved customer service with solutions from ServiceMax.
Tags : 
service management software, field service management software, field service software, service software, field service management, work order management, dispatch software, service scheduling software
    
ServiceMax
Published By: ServiceMax     Published Date: Apr 14, 2014
A step-by-step look at how leading service organizations are automating systems with end-to-end visibility and integration.
Tags : 
service management software, field service management software, field service software, service software, field service management, work order management, dispatch software, service scheduling software
    
ServiceMax
Published By: ServiceMax     Published Date: Apr 14, 2014
Discover how to magnify your field service tactical plan so you keep insanely happy customers and higher revenues well within sight.
Tags : 
service management software, field service management software, field service software, service software, field service management, work order management, dispatch software, service scheduling software
    
ServiceMax
Published By: Oracle     Published Date: Mar 18, 2014
Dramatic shifts in workplace norms as a result of remote sales teams are now a reality, as field-based personnel perform so many vital selling and strategic account management business functions, more effectively armed with tablets than ever before. Aberdeen research conducted for Sales Performance Management 2012: How the Best-in-Class Optimize the Front Line to Grow the Bottom Line (December 2011), shows that 60% of companiesí sales team members are primarily remote workers. Indeed, in Aberdeen research for Mobile HCM: Workforce and Talent Management on the Move (June 2010), 57% of respondents who track the impact of their mobile recruiting efforts report improved quality and/or size of their talent pool as a result of their work. Does attracting and retaining a quality sales force thus require corporate technologies and processes that are influenced by consumer trends and cultural sea changes? Moreover, are there benefits to enterprises that enable their sales team to work remotely?
Tags : 
oracle, data management, account management, sales performance management, remote workers, sales research, workplace shifts, sales strategy
    
Oracle
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.

“I am the Inspector Morse of IT journalism. I haven't a clue. D'oh” - Mike Magee