cross silo

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Published By: DataStax     Published Date: Mar 10, 2017
Banks are at an inflection point. According to a recent research by Viacom, 1 in every 3 U.S. consumers are open to switching banks in the next 90 days. Financial services companies need to break through the competition to gain customer trust and loyalty. Building a 360° view of the customer can help banks grow customer retention and loyalty, upsell high margin products and provide compelling interactions. However, this is no easy task as complexity increases when retail banks engage their customers across multiple channels and financial products. Gaining visibility into every customer interaction, across your business silos, and with every engagement channel is critical to making the right decisions to deliver amazing customer experiences. This white paper examines the challenges Financial Services Institutions (FSIs) face when building a 360° view of the customer to transform their customer experience and how to overcome them.
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DataStax
Published By: TIBCO Software GmbH     Published Date: Jan 22, 2019
The Internet of Things (IoT) didn’t just connect everything everywhere; It laid the groundwork for the next industrial revolution. Connected devices sending data was only one achievement of the IoT—but one that helped solve the problem of data spread across countless silos that was not collected because it was too voluminous and/or too expensive to analyze. Now, with advances in cloud computing and analytics, cheaper and more scalable factory solutions are available. This, in combination with the cost and size of sensors continuously being reduced, supplies the other achievement: the possibility for every organization to digitally transform. Using a Smart Factory system, all relevant data is aggregated, analyzed, and acted upon. Sensors, devices, people, and processes are part of a connected ecosystem providing: • Reduced downtime • Minimized surplus and defects • Deep insights • End-to-end real-time visibility
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TIBCO Software GmbH
Published By: INT_AstuteIT_ABM_DoubleTouch_BENELUX     Published Date: Feb 23, 2018
Traditional organizations across the globe are transforming to compete against digital-only players, in restructuring to put the customer first. The world’s buying behavior - and people’s behavior in relation to technology - is quickly changing in connection with online distribution channels, smart devices, and their interplay with offline touchpoints. Siloed business systems and their old reporting lines need to shift, and synchronize - fast.
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programme, manager, data, analyst, technical
    
INT_AstuteIT_ABM_DoubleTouch_BENELUX
Published By: Data Stax     Published Date: Oct 14, 2016
Financial services companies engage with customers across multiple channels and across a range of financial products. This wealth of customer information is often stored in isolated data silos. Building a 360° view of the customer can directly impact customer experience and help banks grow customer retention, upsell products and provide compelling interactions. This paper examines the challenges these institutions face when creating a 360° view of every customer interaction, what database requirements the lines of business should look into, and use cases to benefit from by leveraging DataStax Enterprise, the database platform purpose built to power cloud applications.
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datastax, netflix, mint bills, digital, personalization
    
Data Stax
Published By: Salesforce.com     Published Date: Jul 02, 2014
Providing a consistent picture of the customer household to every line of business results in more lead conversion, cross-selling opportunities and an outstanding customer experience. In this webinar, Kennebunk Savings Bank shares how it transformed its business by breaking down silos, increasing sales effectiveness and orienting all lines of business around the customer.
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salesforce.com, community banks, customer relations management, crm, collaboration technology, mitigate risks, maximize opportunities, knowledge management, enterprise applications
    
Salesforce.com
Published By: Visier     Published Date: Jan 30, 2015
Until recently, ConAgra Foods struggled to collect accurate, analyzable data about its workforce. Information was spread across the organization in siloed systems within various departments and was often difficult to reconcile. In a few short years, however, ConAgra Foods has been able to leverage technology solutions to gain real-time insights into its employee data and can now analyze its workforce across a wide range of subject areas. Download this case study to see how ConAgra Foods transformed the role of HR through analytics, and to get guidance on how your organization can adopt a similar approach.
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visier, conagra, workforce, hr analytics, real-time insights
    
Visier
Published By: Datastax     Published Date: Apr 04, 2017
Banks are at an inflection point. According to a recent research by Viacom, 1 in every 3 U.S. consumers are open to switching banks in the next 90 days. Financial services companies need to break through the competition to gain customer trust and loyalty. Building a 360° view of the customer can help banks grow customer retention and loyalty, upsell high margin products and provide compelling interactions. However, this is no easy task as complexity increases when retail banks engage their customers across multiple channels and financial products. Gaining visibility into every customer interaction, across your business silos, and with every engagement channel is critical to making the right decisions to deliver amazing customer experiences. This white paper examines the challenges Financial Services Institutions (FSIs) face when building a 360° view of the customer to transform their customer experience and how to overcome them.
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datastax, competition, personalization, customer loyalty
    
Datastax
Published By: BMC ESM     Published Date: Aug 20, 2009
BMC Service Automation automates repetitive, manual tasks (such as provisioning, patching and compliance) to reduce the margin for error, allowing IT to get things done more quickly, and across organizational silos.  Software Consultant Ron Coleman provides a demonstration and discusses the key points of Service Automation from BMC Software.
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bmc, automation, service automation, silos, software, margin for error, error reduction, patching, provisioning, compliance, manual task, business process automation
    
BMC ESM
Published By: LogMeIn     Published Date: Feb 27, 2018
Exceptional customer service is a competitive differentiator. Providing consistent service that is tailored to the individual across a variety of digital channels can help organizations deliver personalized experiences that exceed the expectations of today’s digital savvy consumers. Yet, many organizations fail to deliver real-time relevance in their service experiences because critical customer data is siloed in different systems (CRM, ticketing, etc.) across the enterprise, making it difficult to understand the full customer journey and their needs at that point in time. We partnered with IDG Research to survey top-performing customer service organizations to determine the challenges they face, and, more importantly, their plans for driving better outcomes. One thing is clear: taking a strategic approach to future investments can help organizations meet their customer service objectives and deliver on customer expectations.
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digital, engagement, customer, service, research, organizations
    
LogMeIn
Published By: TIBCO Software     Published Date: Sep 12, 2018
The Internet of Things (IoT) didn’t just connect everything everywhere; It laid the groundwork for the next industrial revolution. Connected devices sending data was only one achievement of the IoT—but one that helped solve the problem of data spread across countless silos that was not collected because it was too voluminous and/or too expensive to analyze. Now, with advances in cloud computing and analytics, cheaper and more scalable factory solutions are available. This, in combination with the cost and size of sensors continuously being reduced, supplies the other achievement: the possibility for every organization to digitally transform. Using a Smart Factory system, all relevant data is aggregated, analyzed, and acted upon. Sensors, devices, people, and processes are part of a connected ecosystem providing: • Reduced downtime • Minimized surplus and defects • Deep insights • End-to-end real-time visibility
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internet of things, connected ecosystem, big data, operations monitoring, process control, analytical techniques
    
TIBCO Software
Published By: CA Service Assurance     Published Date: May 15, 2011
Evolving to the next level of IT effectiveness requires a new level of integration and analysis of cross-silo management information. This involves linking application status and root-cause information with infrastructure status and relating that to impact on IT service quality. Read this brief to learn how this approach to IT management can benefit your organization.
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it operational efficiency, cross-silo, infrastructure status, it service quality, it management, business service analytics, reporting
    
CA Service Assurance
Published By: Pega     Published Date: Sep 11, 2015
Download Dynamic Case Management For Dummies, and: -Get to know DCM, software that helps people get work done to optimal outcomes -Expect the unexpected — DCM improves the efficiency of both planned and unplanned work -Improve customer experience — DCM manages work across silos and ensures that nothing falls between the cracks -Bring DCM to your business — discover how you can use DCM to lead change in the enterprise
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Pega
Published By: SRC,LLC     Published Date: Jun 01, 2009
Today, organizations are collecting data at every level of their business and in volumes that in the past were unimaginable. Data sets are stored in different database systems or in files with distinctive formats, all reflecting business process, application, program software, or information type dependencies. Adding to this complexity is the distribution of these data sets across the enterprise in silos requiring a varied set of tools and/or specialized business rules for data transformation, classification, matching, and integration. Because of the massive amounts of data stored in a variety of representation formats, decision makers strain to derive insights and create business solutions that adequately span and integrate information from these disparate technology islands. Learn more today!
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src, data transformation, classification, business value, geographic business intelligence, geo-bi, etl, extract, transform, load, spatial analysis, operational data stores, ods, spatial data, etl, cdi, point of sale, retail floor space management, rfsm, alteryx
    
SRC,LLC
Published By: HP Service Management     Published Date: Sep 04, 2008
Today, 84% of IT organizations view automation as a top investment priority for delivering on business outcomes.  Explore key priorities and trends based on IDC’s global survey of 164 IT professionals, including the role of automation across “IT silos” and virtualization, cost efficiencies and process standardization, and market maturity.  Read this new IDC survey to learn more.
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communications, network and service management, software, infrastructure software, system management software, hp sm, hpsm, service management, hp service management, enterprise applications
    
HP Service Management
Published By: Oracle     Published Date: Jan 21, 2014
Organizations across all sizes and industries are leveraging tools to simplify business. Traditionally, marketing technology has been very task specific, designed to operate within a single functional silo such as email campaign management or lead scoring. But marketers know the value and significance of aligning marketing automation, sales force automation (SFA), and customer relationship management (CRM) platforms in the cloud — a task that can be easily accomplished through the implementation of Marketing Technologies.
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marketing technology, modern marketing, tenants, customer journey, segmentation, lead generation, eloqua, oracle
    
Oracle
Published By: IBM ILOG.     Published Date: Jul 14, 2009
Increase success at point-of-contact with more frequent and focused cross-sell and upsell improve customer and partner satisfaction with better service and support. Increase revenue, profitability and wallet-share through greater acceptance. Improve auditability with consolidation of siloed and divisional approaches. Learn more today!
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ibm, ilog brms, objective, organization, automate, experience, interaction, companys best sales customer service, purchasing, customers, solution, application, support, profitablity, enterprise applications
    
IBM ILOG.
Published By: SAP     Published Date: Jan 19, 2010
Your information can be one of your greatest assets - helping you stay on top of regulatory requirements, close to customers, and ahead of the competition. Organizations that pay attention to their data will be the ones to survive and thrive. So how do you obtain a complete view of your information when it is scattered across silos? Or integrate data from structured and unstructured data sources? Or help reduce the risk of inaccurate reporting? And how do you manage your information more effectively to help keep costs from spiraling out of control?
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sap, eim, enterprise information management, erp, crm, etl
    
SAP
Published By: SAS     Published Date: Mar 06, 2018
As explored in this paper, the SAS Fraud Framework supports a complete, modular, enterprise-level program integrity solution that helps payers prevent, detect and manage fraud, waste and abuse across all silos and lines of business. Its fully integrated components offer both top-down and bottom-up functionality for exposing hidden and risky networks. This approach gives payers enhanced detection capabilities, greater insight into case management and improved operational efficiency while decreasing overall cost of ownership. The result is highly effective, early, and even preventative detection of fraud, waste, abuse and corruption that improves operational efficiency and reduces health care costs.
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SAS
Published By: IBM     Published Date: Apr 09, 2015
Driven by demands to unify and extend protection across a broad spectrum of threats, EMA sees in this trend the rise of Converged Network Security (CNS) systems that integrate a wide range of capabilities and break down silos in network defense more than ever before. Scott Crawford, Managing Research Director, Security and Risk Management at EMA Research highlights specific examples of the ways in which these converged security systems put today’s more advanced capabilities to work in practical application. The IBM Security Network Protection XGS 5000 is profiled as an example of this trend, delivering not only intelligence driven, application aware defense against a variety of threats, but also the extensibility required to equip today’s organizations to confront whatever may come tomorrow.
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data security, ibm, converged network security, security risk, networking, security, it management, knowledge management, data management
    
IBM
Published By: IBM     Published Date: Jul 15, 2016
This Market Guide helps CISOs identify emerging data-centric audit and protection tools. IBM is positioned with a centralized management console approach across multiple silos and has coverage of all the key capabilities evaluated by Gartner.
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ibm, gartner, data, dcap, data-centric audit protection, security, knowledge management, enterprise applications, data management
    
IBM
Published By: IGLOO Software     Published Date: Dec 29, 2009
Extending social capabilities across your company can improve both individual and team productivity. With online communities, information is made transparent and corporate knowledge is bubbled up to where it can be used - no longer buried in email inboxes, hard drives or isolated in silos.
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online communities, social capabilities, silo, web 2.0, igloo, branding, lifecycle
    
IGLOO Software
Published By: SAS     Published Date: Aug 28, 2018
Starting data governance initiatives can seem a bit daunting. You’re establishing strategies and policies for data assets. And, you’re committing the organization to treat data as a corporate asset, on par with its buildings, its supply chain, its employees or its intellectual property. However, as Jill Dyché and Evan Levy have noted, data governance is a combination of strategy and execution. It’s an approach that requires one to be both holistic and pragmatic: • Holistic. All aspects of data usage and maintenance are taken into account in establishing the vision. • Pragmatic. Political challenges and cross-departmental struggles are part of the equation. So, the tactical deployment must be delivered in phases to provide quick “wins” and avert organizational fatigue from a larger, more monolithic exercise. To accomplish this, data governance must touch all internal and external IT systems and establish decision-making mechanisms that transcend organizational silos. And, it must provi
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SAS
Published By: SAS     Published Date: Nov 16, 2018
Fraud is costing government programs more than ever. For example, Medicaid lost $36 billion in 2017 – 10 percent of its total expenditures – which represents a 27 percent increase over 2015. As explored in this paper, fraud numbers are on the rise because fraud rings are not only getting more effective at what they do, but because it’s easy for them to find soft targets across multiple government programs simultaneously. Learn about how next-generation analytic tools from SAS cut across data and program silos and empower investigators to go on the offensive with fraud operators – without disrupting the efficient and timely delivery of benefits, services or tax refunds.
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SAS
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