More and more, your customers are connecting to your products and services on their mobile devices. So if your goal is to provide great customer service, that’s where you need to be: in the app, interacting with customers.
Join this webinar to hear industry experts discuss how in-app support will be the next era of customer service. Emerging mobile technologies are posing new challenges and opportunities — are you and your support team prepared?
Attend this live webinar to learn:
• Ways to evaluate your support center for the mobile world
• How new technologies will impact the customer service industry
• Why your customer service should offer in-app support options
• And more…
Published By: Avi Networks
Published Date: Aug 17, 2018
This whitepaper details how ADCs and virtual appliances are inflexible, expensive, and lacking in visibility in contrast to the central management, autoscaling features, intelligent analytics, and flexibility offered by the Avi Vantage Platform. This document
also outlines 7 key considerations that you should evaluate before you refresh your current load balancers:
1. Automation and Self-Service
2. Elasticity
3. Applica tion Analytics and
Troubleshooting
4. Performance
5. Hybrid Cloud
6. Ecosystem Integrations
7. Total Cost of Ownership
Does your application infrastructure meet modern business user needs?
Download this infograph to learn how to deliver business agility through datacenter automation with Citrix NetScaler and Cisco Application Centric Infrastructure (ACI).
"Whether your goal is to migrate an existing XenApp infrastructure to Horizon, replace it with a new system, or simply integrate legacy Citrix infrastructure with your Horizon virtual desktop deployment, VMware has the innovative products and technology you need.
Download this white paper to access valuable guidance for planning and undertaking a migration from Citrix XenApp to VMware Horizon through four detailed approaches, including the major steps required for their implementation. "
"By implementing the VMware App Volumes™ application management solution, OGL built a multitenant VDI environment that delivers an extensive range of applications to customers in real time, with full application functionality on any device, while also reducing OpEx and CapEx. Download this case study to learn how OGL Computer addressed these issues and more with VMware App Volumes:
• Scale VDI service for more customers and applications.
• Reduce expenses of Citrix VDI solution delivery.
• Deliver and manage applications dynamically, in real time.
• Give users desktop access on any Internet-connected device. "
"Mobile and cloud deployment issues are dominating the concerns of organizations today. End-user mobility and flexibility versus IT control and visibility are the opposing requirements challenging even the most nimble of environments. Organizations are searching for several key capabilities to address this dichotomy:
• Infrastructure that is optimized for end users to drive down costs, simplify acquisition, upgrade easily, and support policy management
• Flexibility in delivering workspaces to users—on-premises, cloud, and offline—all within a unified workspace with single sign-on
• Management capabilities encompassing the entire ecosystem and providing security, compliance, and management of day-to-day end-user environments
Download this asset to learn how VMware addresses these needs more effectively than Citrix with the VMware mobile-cloud architect."
Download this infographic to learn how VMware Workspace™ ONE™ helps more organizations compete in the mobile cloud era by providing productivity-enhancing capabilities that are simply better. Tailored to uniquely provide both end-user mobility and IT control, VMware mobile-cloud architecture addresses the needs of today’s organizations more effectively than Citrix.
"Are you planning a migration off Citrix XenApp or XenDesktop? Or looking for ways to make them run as good as you thought they should? Then this is the session for you. Come hear from the architect of VMware's Citrix migration and enhancement strategies as he explains how key VMware technologies such as Horizon, App Volumes, Instant Clone and NSX can help.
We will dive deep on how to evaluate the state of the Citrix environment, assess project requirements and review real world scenarios. By the end of the session you will know all about the best-practices, tools and services available to ensure your project is a complete success. Download the webinar to learn how VMware technologies can help solve your Citrix problems!"
The Mobile future is here now and a network infrastructure that supports mobile initiatives needs to be flexible and scalable, while delivering uncompromised performance and security. With Citrix XenMobile MDM and Citrix NetScaler, IT can address the full range of enterprise mobility requirements.
Here’s a guide to help ensure your enterprise mobile workers are empowered with the full mobility their work requires as well as the ability to use the device of their choice. Take advantage of a complete, robust platform that addresses the full range of mobile business requirements—simply and securely.
Citrix TriScale drives unprecedented network scalability, enabling IT teams to build enterprise cloud networks that can Scale Up performance 5x, Scale Out capacity by 32x, and Scale In consolidation by running up to 40 appliances in a single platform.
The ability to observe, diagnose, and subsequently improve the performance of business-critical applications is essential to ensuring a positive user experience and maintaining the highest levels of employee productivity and customer satisfaction. The challenge of establishing an effective application visibility and control function is only growing, as trends such as mobility, virtualization, and cloud computing fundamentally alter datacenter and application architectures.
With NetScaler Insight Center enterprises get:
• Unparalleled application visibility and invaluable operational intelligence;
• Increased operational efficiency, as troubleshooting and capacity planning efforts are greatly simplified;
• An optimized user experience that drives greater employee productivity and customer satisfaction;
• Increased assurance that governing SLAs will always be met; and,
• Reduced total cost of ownership, based on having a low-cost, low-impact solution—particularly compared to traditional
Published By: Riverbed
Published Date: Feb 26, 2015
While powerful and beneficial, the Citrix XenApp environment can present new challenges to IT departments when troubleshooting application performance issues. Citrix acts as a proxy for backend applications, making it difficult to get end-toend visibility of transactions and to identify and troubleshoot end-user experience problems
Increase utilization, decrease energy costs with data center virtualization In the past, IT departments have responded to demands for new services and better performance by adding more hardware, resulting in underutilized technology silos and server sprawl. Today, many organizations are turning to virtualization technologies that facilitate consolidation and increased utilization. In short, virtualization brings the ability to pool, share and dynamically reallocate data center resources – and helps fulfill the promise of higher utilization and lower energy consumption and lower costs.Join us and learn why HP is well prepared to help you assess and address your needs. Find out what key virtualization partners -- such as VMware, Microsoft and Citrix – bring to the table and how HP can help you leverage their technology and expertise.
As organizations continue to deploy server virtualization, questions have shifted from "if" to "how." Out of all 220 inquiries Forrester's IT infrastructure and operations team answered on data centers, servers, and virtual appliances in 2008 to date, 72 were specifically in regard to server virtualization. These IT professionals' most common inquiries addressed vendor comparison, optimum physical to virtual consolidation ratios, expected ROI, and situation-specific concerns regarding the possible benefits that virtual servers could provide. These inquiries came from organizations in the early stages of implementing server virtualization — if you are considering or are in the process of implementing, you too should be asking these questions.
Published By: Citrix Online
Published Date: Nov 17, 2010
This report documents hands--on testing of server virtualization technology from Citrix with a focus on manageability, consolidation, and cost effectiveness.
Published By: Aternity
Published Date: Jul 20, 2012
Read in only 5 pages about how Global 2000 organizations are monitoring end user behavior in physical and virtual desktop environments with Aternity's Frontline Performance Intelligence Platform. Monitor the Cloud, drive SLAs, Citrix/VDI monitoring, and much more.
Published By: Aternity
Published Date: Oct 31, 2012
Download a new whitepaper today to learn how to gain the comprehensive visibility into monitoring Citrix XenDesktops from the end user perspective. You'll read about how other organizations are leveraging End User Experience Monitoring to measure.
In this whitepaper, IDC explores the challenges facing companies looking to implement the technology, discusses the market forecast and provides an overview of the benefits of Virtual Client Computing.
View this webinar to learn how Seattle Children's Hospital was able to successfully deal with compliance issues, security requirements, budget constraints and more, all while ensuring a high quality user experience with Citrix XenDesktop and Wyse Xenith.
