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Published By: Workday     Published Date: Jul 30, 2019
In HR, you have access to an enormous amount of data. How do you filter out the noise from the insights? In this eGuide, and as part of the Getting the Basics Right series, you'll learn how to align on business and HR KPIs including a priority sequenced step-by-step approach to forming these processes.
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Workday
Published By: Great Bay Software     Published Date: Jan 09, 2019
IoT adoption is expected to generate a 21% increase in corporate profits by 2022. This business value comes from the ability to automate processes and collect and analyze massive amounts of data—so organizations can make better informed decisions and deliver powerful customer experiences. But how are organizations really putting IoT to work for their business? And how can IoT risks be mitigated so these rewards can truly be achieved? This e-book explores the potential of IoT in the enterprise, which industries are leading the way and how to secure your connected things. It also provides: • 7 best practices for data privacy and security policies • 7 items to consider for device security • 6 key considerations for network connection security
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Great Bay Software
Published By: Great Bay Software     Published Date: Jan 09, 2019
Ninety percent of business executives believe the Internet of Things (IoT) is important to the future of their organization. And, as IoT is expected to generate a whopping 21% increase in corporate profits by 2022, it’s clear there’s value in adoption. However, there are still plenty of risks that require mitigation through careful planning, cross-functional teamwork and mature security measures. This white paper explores the business benefits and the security complexities IoT introduces for business organizations, and provides key considerations and recommendations for securing IoT deployments. Download the white paper today!
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Great Bay Software
Published By: Great Bay Software     Published Date: Jan 09, 2019
"Healthcare organizations have significantly more to consider than the average business when it comes to network and device security. Concern over code modification, key compromise, password-based vulnerabilities and man-in-the-middle attacks have caused hospital CIOs and CISOs to rethink their security strategies and investments. The threat to these devices has even been assigned its own term: medjacking, a shortened form of “medical device hijacking.” Download this white paper for five best practices to mitigate threat and attacks that can put lives, patient trust and the growth of the healthcare organization at risk. Access the white paper today!"
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Great Bay Software
Published By: Motorola Solutions     Published Date: Aug 14, 2019
Learn insights on the use of voice and data communication Discover future forward trends on added intelligence within the plant Access the latest on ways to prolong your communications investments Get ahead of your competition with nextgeneration technology ready to alleviate the most common pain-points reported by your peers
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Motorola Solutions
Published By: Motorola Solutions     Published Date: Aug 14, 2019
Learn insights on the use of voice and data communication Discover future forward trends on added intelligence across logistics operations Access the latest on ways to prolong your communications investments Get ahead of your competition with nextgeneration technology ready to alleviate the most common pain-points reported by your peers
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Motorola Solutions
Published By: Motorola Solutions     Published Date: Aug 14, 2019
n hospitality, communication is the key to customer satisfaction, helping businesses create the ideal guest experience while driving efficiencies that save valuable time and resources. In the quest to craft a better, safer experience, for both guests and employees, digital communication is playing an increasingly important role. As communications technology continues to reshape the hospitality landscape, questions remain for businesses striving to achieve the best customer experience possible.
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Motorola Solutions
Published By: Motorola Solutions     Published Date: Aug 14, 2019
Enhance customer experiences by eliminating downtime in the storefront and connecting all employees with instant voice.
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Motorola Solutions
Published By: Artemis Health     Published Date: Aug 08, 2019
The benefits landscape is constantly shifting, and it’s hard for brokers and consultants to keep up with the latest best practices. The key to making great recommendations? Great data. In this whitepaper, you’ll discover: • How a data solution can offer actionable insights in just 1 hour a week • The advantages of a data platform for serving the entire book of business • How more brokers and consultants acknowledge data as a competitive advantage
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Artemis Health
Published By: Artemis Health     Published Date: Aug 08, 2019
Consultants and advisors are on the front lines of benefits data analytics. They’re the folks who dig through thousands of rows in a spreadsheet to surface problems and find solutions. In this whitepaper, we’ll dive deep on the advantages consultants offer to employers: • Access to data analytics, trend analysis, and program measurement • The expertise to identify, track, and take action on chronic conditions in a member population • The industry insight into public policy and regulation changes
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Artemis Health
Published By: Artemis Health     Published Date: Aug 08, 2019
Most benefits professionals agree: access to data is the key to a solid benefits strategy. But there are some hurdles in your way to finding and implementing a data solution. In this guide, we’ll show you how to overcome some of the challenges commonly faced by benefits teams: • Prioritizing data amongst other initiatives and finding the time for analysis • Ensuring data quality and security, and working with internal teams to get buy-in • Justifying the cost and learning how to educate others on the value of data
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Artemis Health
Published By: Artemis Health     Published Date: Aug 08, 2019
Artemis Health teamed up with Employee Benefit News to research the current “benefits landscape.” We surveyed self-insured employers to find useful trends, interesting stats, and info on what leaders like you are doing to improve their benefits strategy. In this whitepaper, you'll discover: • Regional differences in benefits offerings and priorities • What benefit leaders believe they can accomplish with benefits data analytics • The features and functionality your peers are looking for when they evaluate a data solution
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Artemis Health
Published By: Five9     Published Date: Aug 01, 2019
It’s become abundantly clear that the cloud is no longer the future— but the new normal. Enterprises rely on cloud computing for web-based meetings, email, file sharing, and more every day to reduce costs and administrative burdens while enhancing productivity. With the wealth of benefits to be gained by moving to the cloud—including speed of deployment, cost-efficiencies, and easy scaling—it’s no wonder the shift toward all things virtual has been so pervasive and swift. What’s more, as the cloud has matured, the potential drawbacks that once made enterprises hesitant to make the move are disappearing. Security is now robust, application integration happens with ease, and reliability is a given, not a question mark. So now that the cloud has become not just viable, but essential, to stay competitive in a rapidly changing world, it’s time to explore how the cloud can significantly improve your contact center operations and guest experiences. This paper will provide one compelling r
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Five9
Published By: Five9     Published Date: Aug 01, 2019
Today’s hospitality professionals compete on customer experience and this trend will define the shape and scope of contact centers well into the next decade. To deliver the level of seamless experiences that customers expect, contact centers will need to harness all the advantages technology can offer – specifically, the cloud – to create an “intelligent cloud contact center” that utilizes machine learning and real-time data analysis. So, step one is to move your contact center to the cloud. ASAP. Once you are operating a cloud contact center, the next step is to start leveraging everything this enables you to do. This is where the “Intelligent Cloud Contact Center” comes into play.”
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Five9
Published By: Five9     Published Date: Aug 01, 2019
Customer experience drives the success of your organization. Awesome systems for onboarding customers and supporting them can certainly establish an initial relationship, but what happens when something goes wrong or the systems in place get in the way of helping the customer?
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Five9
Published By: Quovant     Published Date: Aug 06, 2019
When it comes to managing your organization’s legal spend, it’s important to set expectations with outside counsel clearly from the onset to avoid confusion and expensive surprises. This in-depth white paper will provide some useful ideas and insights to help you get a better handle on your legal spend. Timekeeper Authorizations – Authorizing timekeepers builds accountability into your relationship with outside counsel. Billing Guidelines – The utilization of legal billing guidelines has become the norm in the day- to-day invoicing processes of law firms. General Counsel willing to enforce billing guidelines can increase savings and promote accountability of tasks billed. Alternative Fee Agreements – Managing legal spend when firms bill on an hourly basis can be challenging. Some companies are using alternative fee agreements (AFAs) to deal with these challenges.
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Quovant
Published By: ttec     Published Date: Jul 24, 2019
By the time most customers reach a human employee with a question, chances are they have already researched online or tried to self-serve. This means employee transformation is required to develop more sophisticated employees in the age of automation to solve more advanced customer issues. Because front-line jobs are becoming more complex, employees need to be tactical, technical, and ready to emotionally handle these new types of interactions. Recently, Lamont Exeter, head of Learning & Development at TTEC Digital, teamed up with Tim Duranleau of SAP Litmos in a webinar to discuss ways that companies can combine learning and technology to create more sophisticated employees. Below are some key highlights from the discussion.
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ttec
Published By: ttec     Published Date: Jul 24, 2019
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centers and staff to provide support? The answer is, yes. READ THIS PAPER TO: Examine the strategic role of the contact center to deliver differentiated customer experiences while driving increased revenues and cost savings. Learn essential strategies for promoting associate productivity and satisfaction. Leverage cross-sell and up-sell opportunities that benefit the customer. Share lessons learned from EnergyAustralia’s experience.
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ttec
Published By: Icertis     Published Date: Aug 06, 2019
Real-world examples of how large enterprises were able to minimize risk, reduce costs and realize the full potential of their contractual relationships
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enterprise contact management, contract management software
    
Icertis
Published By: Entrust Datacard     Published Date: Jul 09, 2019
Revised Payment Services Directive (PSD2) is the European Commission (EC) and the European Banking Authority’s (EBA) newest regulatory directive to ensure customer security in the payments space, is upon us. In order to comply with these new regulations, you first need to ensure you have a good understanding of what they are, why they exist and how they will affect your organization’s business strategy moving forward. Don’t let the potential business impact of PSD2 hang over your head. PSD2 can actually be a catalyst for your digital= transformation. With the right solution, you can provide a more secure, better user experience for your customers. If you are able to capitalize on PSD2 and implement a forward-thinking strategy, you can ultimately differentiate your brand from emerging competition — like neobanks, fintechs and wallet providers — and retain customer trust and loyalty.
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Entrust Datacard
Published By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Multinational companies (MNCs) are facing a unique combination of escalating customer, competitive and operational pressures which are forcing them to fundamentally change the way they do business and manage their IT infrastructures supporting network, security and mobility needs. Lack of IT resources, limited capex and more complex global implementations are driving an increasing proportion of MNCs to offload, or 'out-task', various aspects of their day-to-day management responsibilities to skilled third-parties that can help perform these functions well.
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health, global management service, cloud services, technology
    
Virtela Communications, Inc.
Published By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Find out how companies have deployed remote access SSL VPNs to increase remote user satisfaction, improve accessibility to corporate resources, support business continuity planning, and reduce overall implementation and ongoing management costs. The white paper also covers how cloud-based SSL VPN services address high availability requirements, support unforeseen spikes in activity and optimize network performance. Lastly, learn how a single SSL VPN platform can support all your mobile access, telecommuting and partner extranet requirements to improve your ROI.
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virtela, healthcare, remote user satisfaction, roi
    
Virtela Communications, Inc.
Published By: Akamai Technologies     Published Date: Apr 26, 2010
Collaboration in the enterprise requires a triumvirate of people, process and technology to be successful. With the plethora of collaboration applications available today, both IT professionals and collaboration business users alike need to take a holistic approach to be successful with collaboration. This paper lets you know about some of the common pitfalls and how to avoid them.
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akamai, collaboration, collaboration software, firewall, enterprise software, web conferencing, travel costs, twitter
    
Akamai Technologies
Published By: Coyote Point Systems     Published Date: Sep 07, 2010
If your organization's servers run applications that are critical to your business, chances are that you'd benefit from an application delivery solution. Today's Web applications can be delivered to users anywhere in the world and the devices used to access Web applications have become quite diverse.
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coyote point, adc, buyer's guide, web applications, server load, server hardware, networking
    
Coyote Point Systems
Published By: Coyote Point Systems     Published Date: Sep 02, 2010
At a projected market of over $4B by 2010 (Goldman Sachs), virtualizationhas firmly established itself as one of the most importanttrends in Information Technology. Virtualization is expectedto have a broad influence on the way IT manages infrastructure.Major areas of impact include capital expenditure and ongoingcosts, application deployment, green computing, and storage.
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coyote point, adc, buyer's guide, web applications, server load, server hardware, networking, virtualized network
    
Coyote Point Systems
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