case study review

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Published By: Kaminario     Published Date: May 05, 2016
This IDC Buyer Case Study reviews how Cobb EMC, a regional not-for-profit electric utility company serving the greater Atlanta metropolitan area, addressed evolving IT infrastructure requirements with flash storage technology to improve performance and substantially improve IT efficiencies. This Buyer Case Study explores what drove Cobb EMC's initial interest in flash, how flash deployment has evolved in the company's environments, how the deployment has impacted its business, and what future plans exist for AFAs at Cobb EMC.
Tags : 
storage management, performance management, best practices, application integration, software protection, business intelligence
    
Kaminario
Published By: VMware Dell     Published Date: Jul 02, 2008
In this case study, you'll discover the tangible benefits to IRMC when they used VMware Virtual Desktop Infrastructure to virtualize their call center operations and support multiple call centers from a central data center. Their IT staff achieved increased flexibility, faster provisioning, redeployed IT staff, reduced IT costs, and improved competitiveness. Finally, review a detailed financial analysis to back up IRMC's 73% annual ROI, and see how they saved.
Tags : 
call center, vmware, virtual, virtualization, virtual machine, callcenter, it savings, cost savings, flexibility
    
VMware Dell
Published By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll learn how DPT's research into time and attendance systems lead them to Asure Software. After reviewing various vendors, DPT selected Asure Software as their vendor and partner because they knew AsureForceT Time & Labor Management Solutions would provide accuracy and room for company growth.
Tags : 
time and attendance systems, workforce management, payroll solutions, human resources, web-based applications
    
Asure Software
Published By: Interactive Intelligence     Published Date: Feb 21, 2013
This two part paper is a review of a remote agent case study. This first part looks at the issues faced and the benefits received from the people side of the project: How the agents and management of a remote solution can positively affect customers.
Tags : 
case study review, customer service metrics, interactive intelligence, remote solutions, knowledge management, enterprise applications, data management, business technology
    
Interactive Intelligence
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