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Field Service Lightning

White Paper Published By: Salesforce
Salesforce
Published:  Nov 26, 2018
Type:  White Paper
Length:  3 pages

Managing a field service operation can be challenging. Service agents, dispatchers, technicians, and managers are often hindered by clunky and inefficient systems. Businesses are unable to meet their customers' needs and expectations. 

Not only does this lead to lower productivity among employees in the field, it also results in higher costs and poor customer experiences.



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