> Research Library > IBM > Aberdeen Customer Centricity Knowledge is Power in the age of the customer
 

Aberdeen Customer Centricity Knowledge is Power in the age of the customer

White Paper Published By: IBM
IBM
Published:  May 09, 2017
Type:  White Paper
Length:  6 pages

Increasing shareholder value is a top priority for all businesses. However, financial results don't improve by themselves. Companies must first delight their most important stakeholder: customers. This document outlines how Best-in-Class firms use efficient content processes to achieve higher levels of customer centricity.



Tags : 
financial services, financial security, data security, cloud security, network security, business protection

“I am the Inspector Morse of IT journalism. I haven't a clue. D'oh” - Mike Magee