Restoring connections: How telecommunications providers can reboot the customer experience

IBM has more than 22,000 subject matter experts working in the Telecommunications industry, delivering solutions to more than 200 major communications service providers across the globe. IBM’s telecommunications capabilities are backed by an extensive global network of telecom solution labs, research labs and innovation centers to support its offerings in the area of analytics, cloud, mobility, network optimization, digital transformation and global integration. IBM continues to invest significantly in key acquisitions to add expertise and capabilities that enable its clients in the telecommunications space.