> Research Library > IBM > Understand and Engage your Customer to Deliver Value
 

Understand and Engage your Customer to Deliver Value

White Paper Published By: IBM
IBM
Published:  Jan 08, 2016
Type:  White Paper

Our webinar discusses the findings of the latest IBM Institute for Business Value study - based on a survey of 12,000 consumers in 24 countries. Our findings focus on the 3 essentials of retaining customers: customer knowledge, customer value and customer engagement. In this one hour webinar, you will hear how one of the nation's leading insurers implements these findings.



Tags : 
ibm, insurance, customer, value, webinar, engagement

“I am the Inspector Morse of IT journalism. I haven't a clue. D'oh” - Mike Magee