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What Customers Want and How Your Contact Center Can Deliver

White Paper Published By: Corvisa LLC
Corvisa LLC
Published:  Feb 13, 2015
Type:  White Paper
Length:  10 pages

Todayís call centers must be all things to all people. Despite this, most customers agree on what they do and donít want from their service experience. This whitepaper presents new study findings on current consumer hot buttons, identifies whatís still broken when it comes to customer service, and highlights the industries and businesses that know how to get it right.



Tags : 
customer interaction, contact center, customer service, customer satisfaction

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