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Enterprise Social Collaboration in Customer Service: Better teamwork unlocks Customer Delight

White Paper Published By: Jive
Jive
Published:  Apr 10, 2014
Type:  White Paper
Length:  6 pages

This report, by Aberdeen, both observes the way enterprise social collaboration (ESC) tools help companies empower their agents through connectivity and drive results and studies best practices in highly successful enterprise social collaboration program implementation.



Tags : 
reachmail, enterprise social collaboration, customer service, connectivity, results, best practices

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