> Research Library > IBM > Why Banks are Shifting From Products to People

Why Banks are Shifting From Products to People

Webinar Published By: IBM
Published:  Sep 11, 2013
Type:  Webinar

The Future of the Financial Industry: Banking on Customer Engagement Small corner banks and large multinational institutions alike are facing a rapidly changing environment. Recent regulations are requiring more carefully managed risk, and banks are under increasing pressure to find new sources of revenue. And customers are more empowered—they’re demanding a more personalized experience. Watch this webcast with experts from IBM and Frost & Sullivan to find out how banks can put the customer at the center of their business in order to enhance collaboration, improve efficiency, and most importantly, grow the value of each customer relationship.

Tags : 
banks, products, people, webinar, financial industry, customer engagement, frost & sullivan, customer relationship

“I am the Inspector Morse of IT journalism. I haven't a clue. D'oh” - Mike Magee