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Getting Started on Web Chat - Step By Step Implentation for Maximum Value

White Paper Published By: LogMeIn
LogMeIn
Published:  Jan 03, 2013
Type:  White Paper
Length:  9 pages

Live chat has proven itself in the support world by providing fast return on investment through easily-achieved agent efficiencies. While there is still ground to cover in the opt-in world of passive chat, the new frontier in web-based customer engagement technology lies within a more dynamic discipline – the optimization of invitation driven chats. In this whitepaper, BoldChat® - with thousands of customers across 70 countries - shares analytic techniques, reporting recommendations and realistic timelines for implementing a pro-active chat program that simultaneously increases conversions and boosts the individual value of each resulting transaction.



Tags : 
roi, live chat, bold chat, logmein, log me in, enterprise, collaboration, wireless, knowledge management, enterprise applications, business technology

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