> Research Library > IBM > Customer Satisfaction and Loyalty

Customer Satisfaction and Loyalty

Webinar Published By: IBM
Published:  Jul 24, 2012
Type:  Webinar

View this brief video to discover how customer analytics provides unique insights on an individual customer level that can help prevent high-value customers from leaving and sell additional services to current customers.

Tags : 
customer analytics, customer satisfaction, loyalty, ibm, insights, business technology

“I am the Inspector Morse of IT journalism. I haven't a clue. D'oh” - Mike Magee